I wanted to cancel the stay at least 10-20 days ahead of time, but they refused to refund me at all. It's robbery. It's a running downhill brand name, they seems to have finance problems. Because they will grad any penny you paid ahead and not refund for whatever reason you have.
We loved the hotel and the location was great; however, we were charged by Orbitz and then returned to find the hotel also charged us for the room. CHECK YOUR STATEMENTS!
Located in Chaoyang, Hyatt Regency Beijing Wangjing is within 2 miles (3 km) of sights such as 798 Art District and 798 Space. This 5-star hotel has 348 guestrooms and offers conveniences like 5 restaurants, a full-service spa, and an indoor pool.
This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. IPod docks, refrigerators, and coffee makers are other standard amenities.
Hyatt Regency Beijing Wangjing features a full-service spa, an indoor pool, and a 24-hour gym. If you drive, self parking is CNY 240 per day, or you can take advantage of the airport shuttle (available 24 hours) for CNY 800 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
I wanted to cancel the stay at least 10-20 days ahead of time, but they refused to refund me at all. It's robbery. It's a running downhill brand name, they seems to have finance problems. Because they will grad any penny you paid ahead and not refund for whatever reason you have.
We loved the hotel and the location was great; however, we were charged by Orbitz and then returned to find the hotel also charged us for the room. CHECK YOUR STATEMENTS!
Dear guest, We truly appreciate your kind effort in taking time to pen your compliments. As we strive to provide one stop service to all our guests, we are glad to learn that you have enjoyed your stay with us. We look forward to welcoming you back at Hyatt Regency Beijing Wangjing to experience our modern chic design and intuitively warm hospitality experience. With my warmest and personal regards, Hyatt Regency Beijing Wangjing
Dear guest, Thank you for choosing Hyatt Regency Beijing Wangjing and take time to share your experience, as our guests’ satisfaction is our main priority. Please accept my apology for the inconvenience caused. We have realized your booking reservation policy is restricted for cancellation. For your next visit, I will like to suggest that Bar rate reservation under free of charge cancellation is available of your choice. On behalf of the team, I look forward to welcoming you back to Hyatt Regency Beijing Wangjing soon. With my warmest and personal regards, Till Martin General Manager Hyatt Regency Beijing Wangjing