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Hotel New Otani Chang Fu Gong

4.5 out of 5.0

Recent guest reviews

We booked this hotel as we were joining a tour that started at this hotel the day after we arrived. In total we stayed 4 nights. Everything was excellent. Helpful staff and especially, the staff in the Chinese restaurant. The room was first class, quiet, had all the amenities, separate shower and bath, and very clean. Breakfasts were OK and had a good selection. The neighborhood is very safe, has Starbucks, McDonalds, 7/11 and a supermarket for all your needs as well as a number of local restaurants within an easy walk. The observatory museum just down the road towards city centre is very interesting and worth a visit.

I’ve stayed this hotel 2 nights. Busy downtown location,it’s located next to subway line number 1, beautiful view from room, near the hotel there’s silk road market and some restaurants, next to hotel also MacDonald there and some spa massage.The hotel breakfast was a great.

This was our first stay in China. The hotel was perfect for us. Beds were very comfortable and air conditioning worked quietly and well. The room was very spacious . Had a stocked mini fridge and somewhat over the top bathroom ( so more than we needed but felt luxourious). As noted the toilets are high end. They have heated seats and built in washer. Breakfast was great. Good mix of English and asian. Good coffee although you need to ask for it. Location is not the greatest. There's only a bit to walk to around the area. We found one good restaurant that was busy with locals and had translated menu( it's on a side road. Go down the road by the McDonald's. Turn left and it's on the left by a road. Was told it was called spring roll).

Recently spent three nights in this hotel as part of tour. Modern, stylish, large Japanese-Chinese venture (with Japanese-style luxury toilet seats in the bathrooms!), very quiet for a busy location off Ring Road 2, 5 minute walk to subway Line 1 which will get you in a quick ride to sights, restaurants, shopping. Breakfast buffet was extensive, well-prepared, and tasty. Dining options in immediate area are not huge, but if you are craving hot pot there is a casual spot right on the corner by the hotel next to the McDonald’s (you’re in China, go for the hot pot spot). There’s a Lawson’s (Japanese convenience store) right on the hotel block down a little from the hot pot that has all your snacks and some alcohol. The room is comfortable and well-equipped with light switches to everything by the bed, an automatic window shade and don’t be freaked out by the window in the bathroom to the bedroom! A shade comes down there as well. Nice deep tub separate from large rainfall shower made for a great place to have a glass of wine from Lawson and a long soak after a busy touring day. Really, this hotel was all we could have asked for and a comfortable base for our stay in Beijing.

The hotel is well located close to a subway station.( Jianguomen ). Easy to get to from the airport on public transport. Check in was easy and even though we arrived very early, the room was ready. The room was very comfortable and we slept noise from the traffic , and has a Japanese Toto toilet with all the bells and whistles. Breakfast buffet was a feast. Chinese, Japanese and Western choices. Had dinner once which was very tasty. The staff everywhere are very attentive and courteous and many speak English. A 7/11 store a short walk away. Excellent stay and THANKS to all the staff.

We are on a tour and all our hotels throughout China were booked by our tour company. We have been here for 3 nights. The first night our room was warm and since the thermostat is government controlled we could not turn the heat down. Our tour guide advised us we could have a fan sent to our room. As it turned out the next 2 days was cold so our warm room was a relief once we returned! Our bed is comfortable and the bathroom is fine. As someone has said pretty fancy toilet! Good shower too. Our attendant did a great job servicing our room. The hotel has been very quiet. Our room is street side and we didn’t hear traffic at night. The breakfast though is absolutely outstanding. Everything you can imagine for Eastern and Western tastes alike. Really good omelets prepared fresh. So much selection you won’t go hungry. I’ve been happy with our stay and first hotel experience in China. I would recommend it. For the western palette McDonald’s is next door and tastes just like it does at home. A convenience store called Lawson’s down the side street and 7-11 nearby too. ATM bank machine in the lobby.

amazing stay, close your eyes and book. nothing can go wrong here. very courteous staff amazing breakfast staff is very helpful in making you understand chinese language staff will translate and write down everything for you from english to translate

This was my first hotel stay in Beijing and I'm basing my rating on USA and European standards. The accommodations were good but dated. Much of the marble wall covering in the bathroom was stained and needed replacing. That was the only issue I had with the rooms. Hotel service staff was friendly and attentive. Our tour group arrived late and we decided to have our evening meal in the coffee shop. That was a mistake. Buffet food was old and not very appealing so we decided to order ala carte. Another mistake. I could go into detail about how bad each item was but I will just summarize here and say the meal couldn't compete with the worst Denny's in the USA. Breakfast buffet was a different story. Nice selections of both Western and Asian classics although I did pay 55 RMB for a Cappuccino! If I added in the poor meal on the first night I would have rated the hotel a 3-star, but the other meals were an improvement which elevated the rating to a Beijing 4-stars.

Lovely property in the Embassy district in Beijing. Convenient to high-end malls and many prominent international companies with HQ in Beijing. The hotel offers excellent service and the Concierge is helpful and knowledgeable. Rooms are on the larger side and if you can get used to the glass wall between the bathroom and the sleeping quarters, you'll see the light! (There is an automated screen that drops from the ceiling if you need privacy in the bathroom LOL) Since the property is Japanese owned, there are heated toilet seats that do amazing things to your body...worth the room rate for the experience.

I have been staying here a couple times a year for many years and it is worthy of it's 5-star rating. The rooms are spacious, the breakfast buffet is wonderful, it is across the street from the subway, Line 1, walking distance to Silk Market. The staff are all very polite and helpful. You can exchange money in the lobby. Many good restaurants within walking distance.

No.26 Jianguomenwai Avenue Beijing Beijing

Hotel highlights

  • Free in-room wired Internet
  • Onsite dining
  • Indoor pool
  • Health club

Located in Beijing Central Business District within 2 miles (3 km) of CCTV Headquarters, Hotel New Otani Chang Fu Gong is within a few miles (5 km) of other popular sights such as Tiananmen Square. This 460-room, 4.5-star hotel has 4 restaurants, an indoor pool, and a health club. Located in central Beijing, the hotel is also near Forbidden City and Hongqiao Market.


Enjoy dining at The Mudan Garden, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.


All 460 air-conditioned rooms feature minibars, coffee makers, and free bottled water. 42-inch LCD TVs come with satellite channels, and guests can stay connected with WiFi and free wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Laptop-compatible safes, phones, and desks are other standard amenities.

Property features

Guests of Hotel New Otani Chang Fu Gong have access to an indoor pool, a health club, and a sauna. You can take advantage of onsite parking for a fee, along with an airport shuttle (available on request) for CNY 550 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Deluxe Room

Full 1 | Twin 2 | Sleeps 2

Executive Room

King 1 | Twin 2 | Sleeps 2

Superior Double Room

Full 1 | Sleeps 2

Business Room (Executive Deluxe)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

86.0% of guests recommend this hotel

Total of 766 reviews