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Hotel New Otani Chang Fu Gong

4.5 out of 5.0

Recent guest reviews

I liked the location, the comfortable room, the wonderful breakfast in the morning, and the fabulous customer service. I would stay here again in a heartbeat. I even felt very comfortable walking on my own in the area surrounding the hotel.

I had a great stay in this hotel. The room and bathroom were great, staff were very good and the location was great for me. The gym and spa are really good even if they're a unusually long walk from the lobby, but it's an indoor walk. Price was also reasonable.

An elderly hotel in a perfect and central location at Jianguomenwai and the 2nd ring. The service is very good and attentive. If you expect a new and stylish hotel, stay away. If you need a good service and a good, central location Chang Fu Gong can be your place. Probably needs some renovation one day, even though the interior is still in good condition.

We stayed here with a tour group and were delighted by how beautiful our room was. Particularly, the bathroom tub was beyond perfect after a long day of sightseeing. The only issue we ran into was that the air conditioning did not work in the room (or may not have been turned on - the staff was a bit unclear). Normally, we'd suck it up, but it was close to 80 degrees in our room for our entire stay and nothing the staff did would fix it. They ended up just telling us to leave the door to our room open since the hallways were much colder. Easier said than done...especially at night. If it had been even 5 degrees cooler, the stay would have been perfect. We did attempt to eat at the Japanese restaurant at the hotel one night - which was a really odd experience as we were the only people dining and the staff seemed surprised we were even there (yet they confirmed they were open). So we basically ate an appetizer, had a drink, and got out of there.

very comfortable room, full amenities. Hotel has good location, close to city center where you can find interesting places like forbidden city, Tiananmen square, silk market, wangfujing pedestrian street, etc. All Hotel areas are very clean and hotel staff is very kind, despite language could be a limitation. They also have a fine Japanese restaurant

This hotel was very nice. This Room overlook the Japanese garden they had in the back which was beautiful. The beds were very comfortable and the bathroom we loved. The bathroom had a very fancy toilet which had a few gadgets which we liked. The shower had a rainfall shower overhead pluss a handheld showerhead as well in a good size shower. If you wanted to go anywhere you would need to use public transportation or walk and it was a little distance to anything. The hotel offered breakfast which was huge and you could choose from a Western breakfast or Chinese breakfast which was a lot of food.

What a luxurious experience! It wasn't the St Regis of course but pretty darn close to it. I enjoyed everything from this hotel starting with the great service, the clean rooms and bathrooms (spotless bathrooms are a BIG deal for me), the convenient location, and even the entertainment! Breakfast was a peasant experience. Great delicious food, chinese or american. This was my first stop of a 2 weeks adventure in Southeast Asia and the New Otani was one of my favorite hotel of the 5 hotels in stayed at. Don't even hesitate or think about it... just book it. You will have a pleasant stay!

beutiful room.....with great view :) the food was sooo tastyyyyy.....if you go to china this is the best hotel for travelers...also is very near the mall if you want to go for shoping....and very close small super market buy some water..or nice chips.. :)

This Hotel has great location. Walking distance to Subway, tourists spots, business centers, restaurants and shopping; e.g.. The Silk Market. Hotel is very clean, beddings are very comfortable. Wonderful bathroom with hot toilet seat etc. Staffs although do not speak much English, but quite polite in general. Breakfast could be a lot better. (Breakfast are generally very good in China, if you are in a 4 stars hotel) Good Wi-Fi in room.

We stayed here for 2 nights as part of a tour in Beijing. The check in was fine since our tour guide handled it. We were given a room with 2 double beds. It was of a good size, well appointed. Amenities included 2 pairs of an electric kettle with instant packets of coffee, tea bags, no coffee makers though, but 2 complimentary bottles of water which they put right on the shelf as you come in. Otherwise, the other 2 bottles of water were purchase items. The bathroom was spacious, with glass window as a partition from the sleeping section. We were able to charge our phones directly without having to use another connector. It was very quiet and we had a good night sleep. The breakfast was wonderful with great selections of western, japanese and chinese choices. The attendants were attentive and would clear your used dishes frequently. We were happy with this hotel.

No.26 Jianguomenwai Avenue Beijing Beijing

Hotel highlights

  • Free in-room wired Internet
  • Onsite dining
  • Indoor pool
  • Health club

Located in Beijing Central Business District within 2 miles (3 km) of CCTV Headquarters, Hotel New Otani Chang Fu Gong is within a few miles (5 km) of other popular sights such as Tiananmen Square. This 460-room, 4.5-star hotel has 4 restaurants, an indoor pool, and a health club. Located in central Beijing, the hotel is also near Forbidden City and Hongqiao Market.


Enjoy dining at The Mudan Garden, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.


All 460 air-conditioned rooms feature minibars, coffee makers, and free bottled water. 42-inch LCD TVs come with satellite channels, and guests can stay connected with WiFi and free wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Laptop-compatible safes, phones, and desks are other standard amenities.

Property features

Guests of Hotel New Otani Chang Fu Gong have access to an indoor pool, a health club, and a sauna. You can take advantage of onsite parking for a fee, along with an airport shuttle (available on request) for CNY 550 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Deluxe Room

Full 1 | Twin 2 | Sleeps 2

Executive Room

King 1 | Twin 2 | Sleeps 2

Superior Double Room

Full 1 | Sleeps 2

Business Room (Executive Deluxe)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 747 reviews