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Recent guest reviews

Mostly clean, friendly staff, and nice courtyard spaces. Food was very good. We had some bath slippers and a bath mat that didn’t seem to have been cleaned in a while so we avoided those. Everything else was very modern and updated.

Nice modern property. Great location. Courteous staff responsive to all needs. English was limited but that’s understandable. Breakfast is expensive but ok and WiFi is nearly unusable but overall a nice place that is good for tourists and lots of good things nearby.

Loved the room and bathroom! Clean. Friendly. Close to stores and restaurants. Tours picked us up with no problem. Quiet.

The hotel is located two blocks from the Forbidden City and three blocks from a wide variety dining establishments, including a night market. The breakfast had a great selection of both western and Chinese items.

Great hotel steps from the palace. Many eateries around. 3 blocks from shopping and upscale hotels. Best area to stay in. Many subway lines around. Staff was friendly. Clean and ample rooms. We stayed at a suite facing the street and it was great. I recommend this in a minute. Convenience store and ATM located 100ft away.

Convenient location in a street full of local shops. Other than that, staff of the hotel was not too friendly, hotel offered no food whatsoever in the afternoon/evening, room key cards did not work properly (had to call housekeeping several times), and bed smelled of tobacco smoke despite being a non-smoking room.

Pros - staff was attentive. There was issues with the door not locking and they had someone come fix it right away. - great location walking distance to forbidden city(15min) and Wangfujing Street(10 mins) - breakfast was decent. Had Chinese and western choices. Cons - the hotel is not in good condition. It looks old and run down. Needs major makeover. - when I checked in on the first day there were water spots on the mirror and barely any toilet paper. We had to call to request for more. Then on the second day when I came back from our tour the bed was made but the water spots were still on the mirror. Looks like they didn’t do a thorough job at cleaning the room. Makes me question if they even cleaned it all. Overall the hotel is pretty decent price if you don’t care much for cleanliness.

Good walking distance to many sites, and would stay there again.

The room could have been cleaner when we first arrived. Breakfast was good, location was good, staff was good. I would stay again

Hotel is a very nice 4 star. Comfortable and clean and a great value. Bus and subway system is effective, cheap, and go to the great wall and many other attractions. Buses about 35 cents and subways by distance starting at 50 cents (2 and 3 Yuan respectively.) Same card is used for both (20 Yuan Deposit and 20 yuan initial amount on the card.) Most importantly, you avoid one of the most common scams - the taxi/rickshaw upcharge in a remote location.

Everything was fine, nice hotel, good breakfast and we were able to book a tour to the Great Wall trough them

A conveniently located hotel close to shopping and the Forbidden City. Fabulous breakfast buffet. Clean and comfortable room.

Our room was very nice, close to the Forbidden City, shopping and lots of restaurants. Breakfast was good but we had to pay extra. I guess we didn’t realize we had picked the “no breakfast option”. Paying separately is expensive but probably the same if you get a more expensive room Be careful in the bathroom as the floor is quite slippery. Wear the slippers that are provided! All in all, We would stay here again.

1 hr approx. from PEK. Close to all main attractions - Forbidden City, Tiananmen Sq etc. Room OK. No pool. Breakfast Good and affordable. Allowed to check out at 2pm (usually noon) after asking nicely. Upgraded 1st night as hotel was full

Hotel is minutes by foot from the Forbidden City and was very reasonably priced. It is much nicer on the inside than the outside, would recommend it.

Clean and quiet hotel at city center close to everything you need. Spacious room. Very helpful staff put guests need as their top priority. They replaced the malfunction safe to save my 15 minutes waiting time. Highly recommended.

Great buffet for breakfast. Walking distance to shopping, dining, and cultural attractions.

The hotel is really a great buy! It is easy to talk to The Forbidden City and Tiannamen Square. The small restaurants nearly are good buys.

16 Donghuamen Street Beijing Beijing

Hotel highlights

  • Walking distance to Wangfujing Street and Forbidden City
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Beijing, Hotel Kapok - Forbidden City is a leisurely stroll from popular sights such as Wangfujing Street and Forbidden City. This 89-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's connected to a shopping center in central Beijing and also close to The Palace Museum and Tiananmen.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with local cuisine breakfast, available for a fee from 7:30 AM to 10:00 AM.


Rooms

All 89 soundproofed rooms provide electric kettles, free newspapers, and free bottled water. Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are also available.


Property features

Guests of Hotel Kapok - Forbidden City enjoy a fitness center, free WiFi in public areas, and a conference center. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a library.

Room options

Design Suite

1 King Bed | 2 Twin Beds | Sleeps 4

Courtyard Room

1 King Bed | 2 Twin Beds | Sleeps 3

Fashion Room

1 King Bed | Sleeps 3

Business Deluxe

1 King Bed | Sleeps 4

Guest reviews for Hotel Kapok - Forbidden City

Everyone (15) Couples (4) Business (1) Family (7) Friends (3) Other (1)
4
Partner Couples Family

Mostly clean, friendly staff, and nice courtyard spaces. Food was very good. We had some bath slippers and a bath mat that didn’t seem to have been cleaned in a while so we avoided those. Everything else was very modern and updated.

By , from Virginia on Sep 11, 2019

Review comment responded on Oct 8, 2019

Dear distinguished guest , Thank you for choosing Hotel Kapok.We want to express our sincere apology to you and for all the unpleasant experience brought to you during your stay here, Thanks a lot for your prompt feedback to us. We have also share these feedback to the person in charge of relative department and our management has paid attention to it as well. We would do more self-checking in the future to preventing this from happening next time. I am Nina,and I am sincerely hope to serve you personally next time, wish you everything go well.

4
Family

Nice modern property. Great location. Courteous staff responsive to all needs. English was limited but that’s understandable. Breakfast is expensive but ok and WiFi is nearly unusable but overall a nice place that is good for tourists and lots of good things nearby.

By on Jul 22, 2019

Review comment responded on Aug 2, 2019

Dear distinguished guest, thank you for staying with hotel kapok and your great support to our hotel. Hotel kapok is featuring at good location, fashion and simple design with individualized service. Hotel is adjacent to Wangfujing Pedestrian Street, walking within 10minutes. Thank you for your prompt feedback of your living experience in hotel kapok Beijing, we would work harder in providing our guest with more comprehensive and professional hearted service and enhance our sanitary standard. our entire crew are looking forward to seeing you next time at hotel kapok Beijing, wish you everything go well.

5
Everyone

By on Jun 20, 2019

5
Family

Loved the room and bathroom! Clean. Friendly. Close to stores and restaurants. Tours picked us up with no problem. Quiet.

By on Jun 17, 2019

Review comment responded on Jun 28, 2019

Dear distinguished guest, thank you for staying with hotel kapok and your great support to our hotel. Hotel kapok is featuring at good location, fashion and simple design with individualized service. Hotel is adjacent to Wangfujing Pedestrian Street, walking within 10minutes. We are very appreciate your valued comments and compliment, it will be our great passion for our work in the future, our entire crew are looking forward to seeing you next time at hotel kapok Beijing, wish you everything go well.

4
Family

The hotel is located two blocks from the Forbidden City and three blocks from a wide variety dining establishments, including a night market. The breakfast had a great selection of both western and Chinese items.

By , from DG, GD PRC on Apr 9, 2019

Review comment responded on Apr 11, 2019

Dear distinguished guest, thank you for staying with hotel kapok and your great support to our hotel. Hotel kapok is featuring at good location, fashion and simple design with individualized service. Hotel is adjacent to Wangfujing Pedestrian Street, walking within 10minutes. We are very appreciate your valued comments and compliment, it will be our great passion for our work in the future, our entire crew are looking forward to seeing you next time at hotel kapok Beijing, wish you everything go well.

5
Family Family with small children

Great hotel steps from the palace. Many eateries around. 3 blocks from shopping and upscale hotels. Best area to stay in. Many subway lines around. Staff was friendly. Clean and ample rooms. We stayed at a suite facing the street and it was great. I recommend this in a minute. Convenience store and ATM located 100ft away.

By on Apr 3, 2019

Review comment responded on Apr 11, 2019

Dear distinguished guest, thank you for staying with hotel kapok and your great support to our hotel. Hotel kapok is featuring at good location, fashion and simple design with individualized service. Hotel is adjacent to Wangfujing Pedestrian Street, walking within 10minutes. We are very appreciate your valued comments and compliment, it will be our great passion for our work in the future, our entire crew are looking forward to seeing you next time at hotel kapok Beijing, wish you everything go well.

2
Everyone

Convenient location in a street full of local shops. Other than that, staff of the hotel was not too friendly, hotel offered no food whatsoever in the afternoon/evening, room key cards did not work properly (had to call housekeeping several times), and bed smelled of tobacco smoke despite being a non-smoking room.

By on Nov 20, 2018

Review comment responded on Dec 2, 2018

Dear guest,Thank you for choosing Hotel Kapok.We want to express our sincere apology to you and for all the unpleasant experience brought to you during your stay here, Thanks a lot for your prompt feedback to us. We have also share these feedback to the person in charge of relative department and our management has paid attention to it as well. We would do more self-checking in the future to preventing this from happening next time. I am hotel’s customer service manager Rita, I am sincerely hope to serve you personally next time, wish you everything go well.

3
Everyone

Pros - staff was attentive. There was issues with the door not locking and they had someone come fix it right away. - great location walking distance to forbidden city(15min) and Wangfujing Street(10 mins) - breakfast was decent. Had Chinese and western choices. Cons - the hotel is not in good condition. It looks old and run down. Needs major makeover. - when I checked in on the first day there were water spots on the mirror and barely any toilet paper. We had to call to request for more. Then on the second day when I came back from our tour the bed was made but the water spots were still on the mirror. Looks like they didn’t do a thorough job at cleaning the room. Makes me question if they even cleaned it all. Overall the hotel is pretty decent price if you don’t care much for cleanliness.

By , from San Jose, California on Oct 29, 2018

Review comment responded on Nov 6, 2018

Dear distinguished guest, thank you for staying with hotel kapok and your great support to our hotel. Hotel kapok is featuring at good location, fashion and simple design with individualized service. Hotel is adjacent to Wangfujing Pedestrian Street, walking within 10minutes. Thank you for your prompt feedback of your living experience in hotel kapok Beijing, we would work harder in providing our guest with more comprehensive and professional hearted service and enhance our sanitary standard.

4
Everyone

Good walking distance to many sites, and would stay there again.

By on Jun 26, 2018

4
Everyone

The room could have been cleaner when we first arrived. Breakfast was good, location was good, staff was good. I would stay again

By on May 21, 2018

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