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Hotel Kapok - Forbidden City

4.0 out of 5.0

Recent guest reviews

Hotel is minutes by foot from the Forbidden City and was very reasonably priced. It is much nicer on the inside than the outside, would recommend it.

Clean and quiet hotel at city center close to everything you need. Spacious room. Very helpful staff put guests need as their top priority. They replaced the malfunction safe to save my 15 minutes waiting time. Highly recommended.

Great buffet for breakfast. Walking distance to shopping, dining, and cultural attractions.

The hotel is really a great buy! It is easy to talk to The Forbidden City and Tiannamen Square. The small restaurants nearly are good buys.

Nice neighborhood close to forbidden city and shopping/food , clean rooms, great staff. Highly recommend.

Other than being in a great location, it was not a good experience. The bath and toilet were in a glass room with a curtain from the main sleeping area. The garden was filthy. The restaurant was average. You never received a copy of room charges until checkout.

While nothing was wrong with my stay at Hotel Kapok, I have to say that it looks better in photos than it does in person. The location can't be beat though- very convenient! Good staff too.

Room I paid for wasn't available, so had to be upgraded the first night, but downgraded the next two. Staff was very unhelpful, claiming I had paid for a different room despite the written description in my confirmation. We had come as a group, each had booked separately, no one got the room they had booked, some even had a room without windows. The rooms were dirty, a result of the rooms not being cleaned appropriately for several years. Cracks in the walls, ceilings, water damage, fungus, mildew. Old sandals were offered in the bathroom, recommended for wear to prevent slipping. Overall dissatisfaction, especially for the price.

Hotel was clean and even though I arrived at 8:00 a.m. they still set me up in a room. The staff spoke good English. The room didn't have a window, but did have a skylight which you can see from the walkway from the floors above. I didn't actually notice the skylight until the second day I was in the room. The wifi in the room was great on my laptop, but horrible on my cell phone. I have no idea why. There is a few shops and restaurants close to the hotel. Overall a good experience.

I got there and they didn't have my reservation in the computer. Luckily I got upgraded to a suite. I had to email them my comfirmation email and that was it. It's a 5 minute walk to the wangfujing shopping street. 2 minute walk to the amazing night food stands. 10 minute walk to the entrance of the forbidden city and Tiananmen Square as well as the subway. Real easy to get around. There's a 24 hour mini mart just down the street as well. The internet was good. The staff spoke English and are really nice. They warned us about tea and art scammers. As well as the very expensive tours. We took the subway everywhere. Only 2 yuan to go anywhere you want in the city with only a 5 minute wait for the next train if you missed it.

Stay was okay but the hotel is a little bit dirty also the breakfast is too expensive

Wifi in room was marginal at best. Beds are somewhat hard. Good location to the Forbidden City and other attractions. Quiet location: no complaints of noise in room from neighbors or from the street. Will avoid the National Holiday (Oct 1-8) next time due to crowds in the street, although hotel was not a problem.

I wasn't sure what to expect on my first visit to China. I was pleasantly surprised. The hotel had very helpful, service oriented English speaking (what a bonus) staff. Everyone was helpful and friendly. The rooms were nice. The first visit I had the private garden, the 2nd visit, I opted for the "fashion" room. I'd have to say the garden is best if you can get it. We were offered a free welcome cocktail in the restaurant, free sodas on the first day from the mini bar, free bottled water daily, comfy slippers (new) and robe. The room also had a safe and very nice toiletries (so obviously, I over packed). The hotel is very close to TienAnMen square, what I call the "Beijing Beverly Hills" shopping area, and metro station. It's quite convenient to the night market too for some late evening snacking.

Don't stay here- unclean and smelly bathroom, staff booked wrong train and area unsafe with bad restaurants. Take this advice, not like the photos

The hotel is in walking distance to the Forbidden City, Wangfujing Road, Tiananmen Square and the nearest subway station. It's the perfect place for a city trip. We had a nice room with a very generous bathroom. But be aware, the bathroom doesn't have a door, that was new. Overall, a great hotel which I can recommend to everybody.

We had a great experience at Hotel Kapok. Initially I had signed up for a Garden/Courtyard room but since I wanted a King size bed, we were put in a Fashion room facing the street. I'm glad I went back to the front desk asking for the Courtyard room... they were able to move us the next morning to one on the second floor facing an apartment building. It was much more spacious and peaceful than the Fashion room. The bathroom with the windowed walls was interesting and um, intimate, as there was just an opening (no door) to the room and wrap-around curtains for privacy. The curtain gave enough privacy though. Another interesting touch was the courtyard which was set in the front of the room (facing the inside courtyard lobby) with a long, exposed hallway from your door. They had a sheer curtain for privacy along this hallway and you could not see into the room, but if you like complete darkness at night, you won't get it as you get the lighting from the courtyard and the lobby. However, there are courtyard rooms with the gardens in the rear/outside. Also, be warned... their beds are FIRM! This place was really close to the Forbidden City and Wangfujing/Street Food Market. It's also within a block of an ATM and grocery/convenience store (great place to stock up on bottled water and snacks... only the first two bottles of water and two bottles of juice in the room are free). Even better, there is a fancy spa/massage parlor half a block further called Dragonfly with pretty affordable rates (for a Westerner that is, $50-80/2hr). The closest subways were Wangfujing and Tiananmen East on Line 1, an easy 5-10 minute walk away. Leo, the bellman, helped us a ton with itineraries and transportation (Great Wall, Chaoyang Acrobat tickets). Ask for him! I definitely recommend this place and all its comfortable amenities. We didn't eat at their restaurant as there were so many good eats around but the menu looked decent. All in all, a nice, clean, modern boutique hotel in the heart of Beijing!

Good location and decent price. We actually stayed here twice on our trip. The first room smelled like smoke in a non smoking room. The second room was fine. The beds were a bit hard but that is China. It was soft enough but it wasn't a US mattress. Overall I would stay here again.

The location was between the night market and Forbidden City. Both were short walks away. The hotel staff, especially the bellmen were polite and helpful and spoke engish very well. I took a tour to the Great wall one day and walked to the Forbidden city the other. Both were worthwhile experiences.

Exactly what you can expect of the kinds of hotels secured through Orb... While it was central to the Forbidden City, there was nothing else accomodating about it. You know, I stayed at the Four Seasons in Shanghai for $200.00. That's a REAL five-star hotel. The Four Seasons was only $88.00 more per night. For me, an additional $88.00 is worth amenities like a pool, complete gym, sauna, whirlpool, 24-hour room service and a comfortable bed. Still, for those looking for a great price, you can't beat it. But, remember, "you get what you pay for."

16 Donghuamen Street Beijing Beijing

Hotel highlights

  • Walking distance to Tiananmen Square and Tiananmen
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Dongcheng, Hotel Kapok - Forbidden City is a leisurely stroll from popular sights such as Tiananmen Square and Tiananmen. This 89-room, 4-star hotel has a restaurant, free in-room WiFi, and a fitness center. Located in central Beijing, the hotel is also near Forbidden City and Wangfujing Street.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with breakfast, available for a fee.


Rooms

Hotel Kapok - Forbidden City's 89 soundproofed rooms provide free minibar items, coffee makers, and free bottled water. Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes and desks are other standard amenities.


Property features

Guests of Hotel Kapok - Forbidden City enjoy a fitness center, free WiFi in public areas, and a conference center. You'll find limited parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a library.

Room options

Courtyard Room

King 1 | Twin 2 | Sleeps 3

Suite (Fashion)

King 1 | Twin 2 | Sleeps 4

Business Deluxe

King 1 | Sleeps 4

Walk-in Courtyard Room

King 1 | Sleeps 3

Guest reviews for Hotel Kapok - Forbidden City

Everyone (5) Couples (12) Business (7) Family (5) Friends (6) Other (8)
4

inexpensive, but nice hotel

BusinessTravelers

Hotel is minutes by foot from the Forbidden City and was very reasonably priced. It is much nicer on the inside than the outside, would recommend it.

By , from Winchester, MA on Mar 7, 2017

4

decent, affordable hotel within walking distance

Everyone

By , from Michigan on Nov 5, 2016

Review comment responded on Nov 8, 2016

Dear distinguished guest, Thank you for sharing with us for your living experience with hotel kapok Beijing. Hotel kapok is in good location, walkable to forbidden city and Tiananmen square just within 15 minutes, and 10 minutes’ walk to Wangfujing pedestrian street. Hotel is surrounded with 24 hours convenient shop and ATM banking system, that would be your best option for traveling and shopping. I am hotel’s customer service manager Rita, I am sincerely hope to serve you personally next time, wish you everything go well.

5

excellent hotel at the heart of beijing

Everyone

Clean and quiet hotel at city center close to everything you need. Spacious room. Very helpful staff put guests need as their top priority. They replaced the malfunction safe to save my 15 minutes waiting time. Highly recommended.

By on Jul 5, 2016

4

great central location to shopping and attractions

Everyone

Great buffet for breakfast. Walking distance to shopping, dining, and cultural attractions.

By , from Las Vegas, NV on May 21, 2016

4

great location

Everyone

The hotel is really a great buy! It is easy to talk to The Forbidden City and Tiannamen Square. The small restaurants nearly are good buys.

By on May 7, 2016

5

great location, great hotel

Everyone

Nice neighborhood close to forbidden city and shopping/food , clean rooms, great staff. Highly recommend.

By on Mar 23, 2016

3

kapok kaput

Couples

Other than being in a great location, it was not a good experience. The bath and toilet were in a glass room with a curtain from the main sleeping area. The garden was filthy. The restaurant was average. You never received a copy of room charges until checkout.

By on Aug 8, 2015

4

ok hotel

GetawayWithFriends

While nothing was wrong with my stay at Hotel Kapok, I have to say that it looks better in photos than it does in person. The location can't be beat though- very convenient! Good staff too.

By on Dec 1, 2014

1

poor service, dirty rooms

GetawayWithFriends

Room I paid for wasn't available, so had to be upgraded the first night, but downgraded the next two. Staff was very unhelpful, claiming I had paid for a different room despite the written description in my confirmation. We had come as a group, each had booked separately, no one got the room they had booked, some even had a room without windows. The rooms were dirty, a result of the rooms not being cleaned appropriately for several years. Cracks in the walls, ceilings, water damage, fungus, mildew. Old sandals were offered in the bathroom, recommended for wear to prevent slipping. Overall dissatisfaction, especially for the price.

By on Oct 26, 2014

4

first few days in beijing

Singles

Hotel was clean and even though I arrived at 8:00 a.m. they still set me up in a room. The staff spoke good English. The room didn't have a window, but did have a skylight which you can see from the walkway from the floors above. I didn't actually notice the skylight until the second day I was in the room. The wifi in the room was great on my laptop, but horrible on my cell phone. I have no idea why. There is a few shops and restaurants close to the hotel. Overall a good experience.

By on May 22, 2014