Kempinski Hotel Beijing Lufthansa Center5.0 out of 5.0
Recent guest reviews
The hotel has a great location and has very good amenities. There is air conditioning in the room, the mini bar is quite small, but the shower is powerful and the beds are very comfortable. The hotel is linked to a number of different other areas via building connections so you can easily go shopping in a supermarket or dine at a number of other restaurants located either within the hotel, or very close by. The hotel is currently undergoing refurbishment so certain parts of the building are affected. Overall, relatively content with my stay apart from the service which unfortunately was a real let down. I would say that notwithstanding the service and the renovation it is still a good hotel to stay at because of the amenities and location.
There are a fair number of bad reviews now likely because of the renovation, but we loved the hotel, staff, room and experience. I'd recommend this place as it is practically on top of the Liangmaqiao stop of the 10 subway, so very convenient to get around town. Also the room was very good and the service thru-out the hotel was extraordinary. The Kempi Deli is great for morning coffee and outstanding pastries so no need to do the expensive (but wonderful) hotel breakfast if you are on the run.
This is a really good hotel. Good location, ambiance and great staff. There was a major refurbishment underway during my stay which was not ideal (08:00 - 19:00 every day - including Sunday !) Nonetheless a good two weeks here. The pool is great and very underused, The restaurants and bar area are very relaxing and great piano every evening. Stephen - the concierge deserves special credit for great support and help. Good access to the airport and short taxi / easy metro to see much of the city Do take the time to see Chendong Park nearby.
My room has the following things not working: floor lamp, ceiling lights, phone, bathroom door, main door. When I requested a room change, I was told my room is brand new and so it must be me who did not know how to use the phone, the door...until I requested to talk to the manager. The internet sucks. I cannot connect to many sites that my phone could connect to using data. Either the hotel has disallowed access to these websites (e.g., Twitter, Facebook), or it is just lousy. Food in Chinese restaurant is not good for a RMB 300 meal per person! Breakfast buffet has very few salad items to choose from.
I was traveling on business and chose this hotel because of its past reputation. I had to change rooms three times in a single day. The first room was old and run down, the second room, although upgraded, had no air conditioning and the third room had a choked bath tub. I then simply checked out to a much better hotel in the financial district at a lower price.
We stayed overnight there. The location is good, about 40min from airport if no traffic. It's close to many foreign embassies and international schools. The hotel is connected to a government owned department store which has 3 restaurants. Across is a shopping mall with many restaurants. The hotel has a beautiful lobby, however the rooms are quite old and out of shape. We stayed in a deluxe room which has no décor at all. There was even no basic stationeries supplies there. Given the expensive room rate, it's quite unacceptable. The hotel is under renovation. I did notice that when I made the online booking. However, I never thought that they would still start the renovation on a Sunday morning at 8:00am ! We were literally waken up by the noise ! I think this arrangement is very inconsiderate to its guests. I do like the checkout counter staff though. He wore a nice smile and took the initiative to arrange my luggage storage.
Location is very good, noisy place due to construction. Room assigned to me was very old and it should be renovated ASAP. Price is very high for such hotel category. My recommendation is: do not stay at this hotel if you have to spend the weekend in Beijing while the place is under construction. At least, the hotel should stop construction works during the weekend. It for sure shows no respect with guests.
The Beijing Kempinski is sold as a 5* property and when it opened it probably was amongst the best hotels in Beijing. However, this is no longer the case. The lift of the hotel says ‘Made in West Germany’ and this really says it all. The rooms are worn, some are falling apart. They have been patched up but many details are simply not acceptable for a hotel of this category. The shower head in my room was probably last cleaned a few years ago. Then there are the renovation works. My colleague was awoken at 8 in the morning on a Sunday with the sound of power tools as if they were construction workers in his room. A hotel like this should NEVER sell rooms a floor or two below major renovation works. The hotel did fix this and waived a night’s room rate but it should not have happened. F&B is distinctly German. Our German friends are good at making cars but cooking is not their forte. The Japanese restaurant is good but the others are mediocre at best. The staff does try to make your stay as pleasant as possible and some of the common areas are OK but they are hindered by and outdated property and systems. Check in took over 20 minutes because of system issues. I was staying for an event and the hotel provided lunch boxes for the participants which looked (and tasted) like they were put together by parents who want to punish their kid… All in all, the Kempinski is not expensive for a 5* property but that might be because it is no longer one. The staff really tries hard but maybe wait for the refurb to be complete before booking this hotel.
Kempiski hotel is one of the best in beijing they have to start a very nice lounge room with esquise service prices are not cheap for china are medium high but food and service is high. rooms and breakfast is one of the best and the area is top highly i reccomed this venue in beijing .
I stayed at Kempinski with reasonable expectations. The stay was totally unacceptable. They had construction going on from 7AM until 7PM even on Saturday and Sunday. I could hardly sleep. I asked for a different room or compensation and was only offered a free coffee in the lounge - I declined... Hotel location and Breakfast was good.
Located in Middle Chaoyang, Kempinski Hotel Beijing Lufthansa Center is within a few miles (5 km) of popular sights such as Lama Temple and Ditan Park. This 5-star hotel has 526 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. CCTV Headquarters and Lady Street Market are also nearby.
This hotel is home to 6 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.
The 526 rooms are air-conditioned and have an array of amenities, including refrigerators, free minibar items, and coffee makers. 25-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include free newspapers, free bottled water, and safes.
At Kempinski Hotel Beijing Lufthansa Center, guests enjoy a full-service spa, an indoor pool, and a health club. If you drive, self parking is CNY 192 per day, or you can take advantage of the airport shuttle (available 24 hours) for CNY 1000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, an outdoor tennis court, and a rooftop terrace.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 926 reviews