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Kempinski Hotel Beijing Lufthansa Center

5.0 out of 5.0

Recent guest reviews

The lobby is very grand and shows great promise. Service was good and reception and concierge were very helpful. Breakfast in the German restaurant was also very good although it was a long walk! The rooms were very disappointing however and poorly furnished. The room door on the inside looked like it had been borrowed from a hostel and the bathroom wasn't a lot better. The bed was fine but the room was way too hot and everything was centrally controlled. The window opened only a few centimetres so the room was truly uncomfortable. The room was definitely not a five-star experience and the Kempinski is not on my will-return list.

Like always in this Hotel, friendly staff and great service. Although the rooms are a bit small , the great sense of hospitality will compensate this more then a enough. One of my favorite hotels in Beijing!

The Kempinski Hotel is a luxury retreat. Beautiful rooms, excellent service, very friendly and helpful Front Desk and Executive Lounge Service. The Breakfast is first class as well as the Restaurants... My favorite is the Paulaner Biergarten, it’s an Oasis for Germans and other Foreigners as well as for the Chinese. Some personal emotions are involved, so I have to be honest...that’s the place where I met my „better half“....;-)) We were feeding the Gold Fishes in a pond in the backyard...very romantic place by the way! Highly recommend when you stay in Beijing!

I used this hotel for business trip, for the convenience of distance to Beijing,s central area. I was not expecting that much from the hotel and was greatly surprised by the space and decoration of the rooms. Comfortable. Quiet. No cigarette smell (key issue for me). Conveniently located next to Lufthansa shopping center. Staff was good, quick and attentive. Would definitely come back.

The hotel itself is quite beautiful, particularly the entry way. The rooms were quite nice and the amenities offered were a nice addition. My room was kept incredibly clean and regularly stocked with complimentary water. There was no way to use the overhead shower so the only option was the handheld shower head, which was a bit disappointing for a 5-star hotel. The doorman Terry is a real asset! He went above and beyond for our group and should be rewarded for his exemplary customer service. I was also given complimentary access to the gym showers even after checking out as I had a late flight - this was a lovely gesture from the hotel. The downsides were the constant smell of cigarette smoke on certain levels and the poor management of the payment system (which I will expand on below). My company paid prior to my arrival at Kempinski. Before leaving for China, I received an email saying we had paid too much so a refund was on its way, a few days after that I was informed that no money had been paid at all! After further emails back and forth, the finance team confirmed that I had paid. Unfortunately, on arrival in the hotel after midnight, I was told again that I had not paid. After the attendant searched the hotels records, she confirmed that the amount has been paid. This level of incompetence was not expected from a 5-star hotel. In addition to this, other members of the Conference I was attending were charged completely different deposit amounts for essentially the same rooms (varying from RMB1000 to 3000). This caused a lot of confusion within our group.

This Kempinski Beijing has the Luxury you would expect from a Kempinski : excellent service , very suitable location , luxury lively lobby and outlets, adjacent to a shopping center , nice view and luxury toilet amenities in the room. Too comfortable bed and pillows that you are inclined to sleep extra. On the negative side : Room however is rather old , old toilet and poor slow Wi-Fi.

This is a great fancy hotel I china. They have greats room , breakfast is great and on the concierge center they speak English and write to you address and help in chineses. It helped a lot on my visit few people speak English in the city. The hotel has cards that helped you to get a cab. What is not a easy job to do. I used to get one at the hotel door because they did not stoped for you. They may be afraid of the language and communication trouble. You have subway near hotel and lot of restaurant and shopping . They have a mall so close you can go walking. That’s a great place to stay in China! Esse hotel e muito bom! Fiquei 20 dias no complexo, ótimos quartos, limpo e seguro. Metro na porta, muitos restaurants, lojas e até casa de câmbio no complexo. Muito perto você tem um shopping. Recomendo esse hotel .

Excellent breakfast buffet. Very Nice rooms and a convenient conference center. While this is not the center of town for tourists, the location is good in terms of a nearby shopping mall and some restaurants m

I was back in Bejing after perhaps 5 years without visiting. Bejing is great but this visit was short and very cold (-4 C). It was my first time in this Kempinski hotel. As always Kempinski is high class/value. Did not have time to check their fitness nor their pool. Breakfast was like coming back to Bayern. Nice but not fantastic. Upgrading is on its way and needed. Somebody called it Tired 5 stars. I agree

Not up to the Kempinski standards and the 5 stars top notch hotels in Beijing. Rooms are nice (the ones redone). Good location. Good service. Great Chinese restaurant - try their Peking duck! The need to take of the outside gardens (very rundown!) I got a good rate so cannot complain.

50 Liangmaqiao Road Beijing Beijing

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

Located in Chaoyang, Kempinski Hotel Beijing Lufthansa Center is within a few miles (5 km) of popular sights such as Lama Temple and Ditan Park. This 5-star hotel has 480 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. CCTV Headquarters and China Culture Center are also nearby.


Dining

This hotel is home to 6 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

The 480 rooms are air-conditioned and have an array of amenities, including refrigerators, free minibar items, and coffee makers. 25-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include free newspapers, free bottled water, and safes.


Property features

At Kempinski Hotel Beijing Lufthansa Center, guests enjoy a full-service spa, an indoor pool, and a health club. If you drive, self parking is CNY 192 per day, or you can take advantage of the airport shuttle (available 24 hours) for CNY 1000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 979 reviews