Reasonably clean rooms and pleasant staff. Was surprised about the extra $30 “for incidentals” that was held on my credit card and that you get refunded if you didn’t use it. I prefer to pay after I’ve used services and not in case I use services. Comfortable beds and pillows.

The hotel was nice, staff very friendly. Everything was clean, and as expexted. The room itself was great and the balcony was a great touch

Very nice hotel, with a friendly staff. Would recommend to anyone traveling to Baton Rouge.

The card machine wouldn’t lake my depit card ! Had to use my credit card! The shower didn’t work and only had basic cable

Enjoyable check in experience made me feel welcome when we got there.

Very Old rooms and poor service. Very disappointed!

The staff was extremely friendly upon entrance. This is such a huge deal for me. Customer service is so important and sets the tone for the stay. This location hit it out of the park for check-in and check-out. The room & hotel were extremely clean. The bed was the most comfortable! Clean, fresh, perfect. The location was great and not at all confusing like I saw on some reviews. Walking distance to TX Roadhouse and Chili’s and then a short driving distance everywhere else. Would absolutely stay again!

Better than most I've stayed at good and clean everything was nice... staff was friendly and informative...overall i would use this place all the time

The hotel was in good shape for its age, the rooms and common areas were very clean, and all of the employees we met were extremely friendly and helpful. I had read several bad reviews before booking this hotel but we wanted to stay at this location due to the available restraraunts and shopping in the immediate vicinity with many being within walking distance. The hotel will soon be going through a major renovation which in my opinion will make this Courtyard by Mariott a 5 star mid-priced hotel. I would recommend this hotel to anyone.

I did not get the type room i had reserved online, 1K w/ sofa. only room available was 1K and staff seemed to blame it on the fact that i had reserved it through "3rd party vendor". with much effort on my part, they finally consented to getting us 2 roll away beds

It is very difficult to get in and out of this hotel. Dont let the 0.7 miles to the mall fool you. For people who are not from Baton Rouge, driving around is confusing.

Secure parking. Right off of HYW 10 a few blocks. Restaurants very close by. Gas stations too. Excellent staff at evening check in. Nice exterior physical appearance. Room needs some maintenance and very worn desk chair replaced.

Nice comfortable room. Friendly staff. Convenient parking.

The staff are excellent, the location is convenient, the lobby and bistro are very nice, and the rooms are large with a working coffee maker, hair dryer, and nice, high end toiletries. My only complaint is that the room smelled as if the carpets had been recently shampoo'd and were still wet - sort of a mildewy, wet carpet, old bathroom kind of smell. My stay in Baton Rouge was for business so the room accomplished its task with flying colors but, I couldn't give it a 5 star rating.

Victor at front desk was very polite and professional. Very nice Lady night security came to try unclogging toilet. Quickly changed our room. Room rate way too high for small/old room. Very comfortable bed. Room quality vs price was not what you expect from a hotel with 'Marriott' in it's name. **No coffee in the lobby before 7;00am on weekends when you had to buy Starbucks.

My husband and I had the pleasure to stay here while out of state for a friend's wedding. The hotel was super clean with a friendly staff. The bed was comfortable and the rooms were quiet. I also loved the interior decor. It was very apparent they put a lot of time planning the appearance and cleanilness of the facility. I am a germaphobe so for me to give any hotel two thumbs up is pretty rare. I would highly recommend staying here.

This hotel was suggested to me as part of a block for an event that I attended. The only thing was the block rate was actually higher than the Orbitz rate.