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Recent guest reviews

Overall, our stay was good. Spacious room. The only bad thing, due to the location in the city, was one event with gunshots outside clearly nearby in the early evening. Obviously nothing the hotel could do about that, although it does make me wonder if the hotel should consider improving security. For instance, currently anyone has access to the elevators and so can access floors where guests stay.

First time at this property and I thoroughly enjoyed my stay. Room was very clean, comfortable and huge! Most of all….. the STAFF! I travel frequently and have stayed at almost all the brand name properties known to most but in the continental US, by far, the staff of this property have resurrected my belief in mankind once again. They went above and beyond to accommodate my needs. From the Front Office staff to the General Manager himself….. such gracious people who genuinely care about their guests’ wellbeing. Will not bother staying anywhere else but here from this day forward.

The property was very nice and staff was courteous and very welcoming. They were also very helpful. I liked that there was plenty to do in the area. I wish they had a parking lot, but the valet doing the parking was very nice as well.

It was a lovely hotel, and the staff was always helpful.

Loved the full kitchen. Clean and updated rooms. Staff very helpful and professional. Great location. Close to inner harbor. Beautiful renovated old building. Heater was a little hard to work and room was a bit cooler that I like- but probably just fine for most.

Great location, the rooms are beyond spacious, and everything was very nice and clean. Staff were all very friendly and helpful. The beds were very comfortable, I liked the mattress better than our own. Multiple options for parking. Great breakfast buffet, better than most. Fitness room was clean and machines were in excellent shape. We were all very happy with the hotel, and I hope to stay here again.

The hotel itself is a show of history and beauty. The clearness, staff attention and great localization make the difference. Great experience!

Shower door would not close, so I gave it a slightly harder push and the glass shattered all over. I got deep cuts all over me and especially on my foot where I can barely walk. Hotel staff told me they would issue a full refund. Called back a few days later, spoke to the Manager ( Shadi Soliman), who pretty much said it was completely my fault and wouldn't issue a refund. I asked for the insurance information multiple times and was never given it. Totally and completely unacceptable that they would treat a customer like that. DO NOT SUPPORT THIS HOTEL!

Commerce Street Baltimore MD

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Fitness center
  • 24-hour business center

Located in Downtown Baltimore, Staybridge Suites Baltimore - Inner Harbor, an IHG Hotel is within a 5-minute walk of popular attractions such as Power Plant Live and Port Discovery. This 101-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a gym.


Dining

Free full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.


Rooms

All 101 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 44-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Change of towels is available on request.


Property features

Renovated in 2017, Staybridge Suites Baltimore - Inner Harbor, an IHG Hotel offers a gym, free WiFi in public areas, and a meeting room. Valet parking is offered for USD 29.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, a computer station, and laundry facilities.

Room options

Studio Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

2 Queen Beds | Sleeps 4

Studio Suite, 1 King Bed (1 Bed, Other)

1 King Bed | Sleeps 2

Guest reviews for Staybridge Suites Baltimore - Inner Harbor, an IHG Hotel

Everyone (12) Couples (2) Family (2)
5
Family Business Business

Overall, our stay was good. Spacious room. The only bad thing, due to the location in the city, was one event with gunshots outside clearly nearby in the early evening. Obviously nothing the hotel could do about that, although it does make me wonder if the hotel should consider improving security. For instance, currently anyone has access to the elevators and so can access floors where guests stay.

By on Sep 19, 2021

Review comment responded on Oct 13, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

First time at this property and I thoroughly enjoyed my stay. Room was very clean, comfortable and huge! Most of all….. the STAFF! I travel frequently and have stayed at almost all the brand name properties known to most but in the continental US, by far, the staff of this property have resurrected my belief in mankind once again. They went above and beyond to accommodate my needs. From the Front Office staff to the General Manager himself….. such gracious people who genuinely care about their guests’ wellbeing. Will not bother staying anywhere else but here from this day forward.

By on Jun 8, 2021

5
Family Friends

By on Jun 7, 2021

2
Everyone

By on Jun 6, 2021

5
Partner Couples

The property was very nice and staff was courteous and very welcoming. They were also very helpful. I liked that there was plenty to do in the area. I wish they had a parking lot, but the valet doing the parking was very nice as well.

By on May 21, 2021

3
Everyone

By on Sep 12, 2020

Review comment responded on Sep 27, 2020

Thank you so much for sharing your experience. We appreciate your feedback. We hope you will give us another chance to ace the score.

3
Everyone

By on Jul 26, 2020

Review comment responded on Sep 10, 2020

Thank you so much for sharing your experience. We love to hear your feedback. If you have any concerns - do not hesitate to contact hotel directy. We hope to see you again.

5
Everyone

By on Dec 6, 2019

Review comment responded on Dec 15, 2019

Thank you so much for taking time to share your experience. We are glad to learn you enjoyed your stay. We will be happy to see you during your future trip at Staybridge Suites Baltimore Inner Harbor.

5
Everyone

It was a lovely hotel, and the staff was always helpful.

By on Nov 27, 2019

Review comment responded on Dec 15, 2019

Thank you so much for sharing your experience. We are glad to learn you enjoyed your stay. We will be happy to see you during your future trip at Staybridge Suites Baltimore Inner Harbor.

5
Everyone

By on Nov 12, 2019

Review comment responded on Nov 22, 2019

Thank you so much for sharing your experience. We are glad that your enjoyed your stay. And we hope to see you again.

Staybridge Suites Baltimore - Inner Harbor, an IHG Hotel

17 Commerce Street, Baltimore, MD 21202
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