The air-conditioning was loud, could not get any sleep. The carpet around the air-conditioning was wet. I had checked in late after a long day of travel and had intended to stay only to get a few hours of sleep, so I did not bother changing the room as I had no energy left after unpacking. I would not recommend the hotel.
The beds are comfortable with four assorted fill pillows to choose from. As noted by most reviewers, the rooms are noisy. Some side to side noise but worst of all from the people thumping around above you. For that reason you should try to get a room on the top (4th) floor. The TV has fifty mostly-working channels and includes a Netflix sign-in screen for those that are Netflix users. After multiple stays the showers are OK. The shower head has an adjustable spray pattern dial. Some rooms have “knock you down” pressure (room 209) and others are low pressure (room 215). But hot water is always abundant. The shower sprays do get though the glass door seals and onto to tile floor in a puddle, but the bath mat corrals it just fine. Fast food restaurants and two sit-down restaurants are easy to walk to. The indoor pool is the size of a millionaire’s hot tub. Meaning too small for anything other than little kids splashing each-other or general soaking time. The 17-year-old iHome (Chinese brand) clock radios on the nightstand features an iPod Dock. Remember iPod Docks? Hard to believe a Sheraton run hotel would keep those flea market novelty clock radios next to the bed. It’s 2022. We all have smartphones that do everything. Time to put those antiquated clock radios out to pasture. We’d much rather have the free plug near the bed. Overall it’s a good hotel that gets the job done.
One of the nicest hotels that I have ever stayed in. Clean, spacious rooms and a nice breakfast.
Nice staff/ good service
Very nice property. Rooms are great. But walls are thin and heard plenty from the room next door and out in the hall. We were there for our daughters softball tournament and overall a nice place. Elevators stopped working for a little on Sat evening, but we would come back if we have another tournament down that way...
Very clean and comfortable. Will definitely recommend
Very nice shower and shampoo, conditioner, and gel.
No. The staff is not professional. The team members are rude black people with poor manners.
The environment needs to be more homely. It’s too basic.1 sheet in the bed. It’s winter outside. This place is very basic.
Everything was lovely. I like the way you guys accommodated the guest with still giving breakfast during this Covid situation going on. I will definitely be booking in the future.
the room was very nice and clean, check-in was a fast and easy.
Desk chair was broken, inside handle missing from door to water closet, trail of trash in hallway leading to neighboring room was observed. I expected this Marriott to be exceptionally clean due to the Covid19 pandemic, but it was not. This location was not as clean as I thought it would be. I wont recommend this location to anyone
Hotel was very clean, I felt safe, staff was very friendly. However I could hear people in the hall talking outside my room until 2 am and people on the patio below my window as well. I usually sleep well in hotels, but I had a horrible night sleep since I kept being woken up by the staff talking (looked out the peep hole to see who was outside my door). Would stay here again but would ask for a different room, at the end of the hallway.
Located within a mile (2 km) of Hyper Kidz, SpringHill Suites By Marriott Columbia Fort Meade Area is within 3 miles (5 km) of Earth Treks Climbing Center. This 117-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.
Free continental breakfast is included with your stay.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.
SpringHill Suites By Marriott Columbia Fort Meade Area features a 24-hour gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
The air-conditioning was loud, could not get any sleep. The carpet around the air-conditioning was wet. I had checked in late after a long day of travel and had intended to stay only to get a few hours of sleep, so I did not bother changing the room as I had no energy left after unpacking. I would not recommend the hotel.
Dear Golda, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Michael Holloway,General Manager
Dear Anil, We apologize for the disappointing experience you had as our guest and for any issues you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We hope you will give us a chance to provide you with the hospitality for which we are known on a future visit.Michael Holloway,General Manager
Dear Benjamin, we appreciate you taking the time to share your rating with fellow travelers. It was a pleasure hosting your visit, and we look forward to welcoming you back to SpringHill Suites Columbia. We look forward to welcoming you back real soon, Kristy Jackson General Manager
The beds are comfortable with four assorted fill pillows to choose from. As noted by most reviewers, the rooms are noisy. Some side to side noise but worst of all from the people thumping around above you. For that reason you should try to get a room on the top (4th) floor. The TV has fifty mostly-working channels and includes a Netflix sign-in screen for those that are Netflix users. After multiple stays the showers are OK. The shower head has an adjustable spray pattern dial. Some rooms have “knock you down” pressure (room 209) and others are low pressure (room 215). But hot water is always abundant. The shower sprays do get though the glass door seals and onto to tile floor in a puddle, but the bath mat corrals it just fine. Fast food restaurants and two sit-down restaurants are easy to walk to. The indoor pool is the size of a millionaire’s hot tub. Meaning too small for anything other than little kids splashing each-other or general soaking time. The 17-year-old iHome (Chinese brand) clock radios on the nightstand features an iPod Dock. Remember iPod Docks? Hard to believe a Sheraton run hotel would keep those flea market novelty clock radios next to the bed. It’s 2022. We all have smartphones that do everything. Time to put those antiquated clock radios out to pasture. We’d much rather have the free plug near the bed. Overall it’s a good hotel that gets the job done.
Dear James, thank you for choosing SpringHill Suites Columbia and sharing your experience. We are glad you had an overall pleasant stay and enjoyed our comfortable beds and convenient location. However, we are sorry for any inconvenience you had due to noise disturbance and not meeting some of your expectations. We appreciate your feedback as this will help us improve our accommodations and guest satisfaction. We hope to have another opportunity to provide you with an exceptional stay. We look forward to welcoming you back real soon Kristy Jackson, General Manager
One of the nicest hotels that I have ever stayed in. Clean, spacious rooms and a nice breakfast.
Dear Paul, Thank you for being our guest at SpringHill Suites Columbia. We are happy you liked our wonderful hotel and the breakfast we offer. We are also glad to know that you were pleased with our clean and spacious accommodations. Thank you for choosing to stay with us, we hope to have the opportunity to host you again during a future visit. Briana Greene Assistant GM
Dear Brennon, Thank you for the excellent rating of SpringHill Suites By Marriott Columbia Fort Meade Area. We are delighted you enjoyed your stay. We hope to see you again on your next visit to the city.Seto TjahonoGeneral Manager
Nice staff/ good service
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to seeing you again soon.
Very nice property. Rooms are great. But walls are thin and heard plenty from the room next door and out in the hall. We were there for our daughters softball tournament and overall a nice place. Elevators stopped working for a little on Sat evening, but we would come back if we have another tournament down that way...
Dear Shehzad, Thank you for sharing your review of our hotel. Please accept our apologies for the difficulties you encountered with the air conditioning in your room. We regret the major inconvenience you experienced and can understand your frustration. Our top priority is to take care of our guests, so please be assured that we will follow up regarding this matter and take appropriate action. We appreciate your patience, and we hope you will consider giving us a second chance in the future. Michael HollowayGeneral Manager