I like the rooms because they have kitchens, thats nice to me
I liked the atmosphere & the surrounding area the only thing I didnt like was the carpet in the hallway needed to be vacuumed
My visit at this establishment was ok. The front desk clerk wasnt present when i checked in so this nice man told to use house phone dial 0 and they should come up. So I did and the lady came to answer the phone and I checked in. No Housekeeping service to change bedding or clean so u have to bring your own cleaning supplies. My room is a step up from my last stay here. Just need a little updated appliances.
Liked the location. Wish they had a better breakfast. Front desk clerk didn't seem very friendly.
Courteous staff and nicely maintained property. Fast check in and check out. Had kitchen appliances as advertised
Location nice people are real friendly clean rooms
Great hotel. Safe & quiet location. Clean room. Fast, free wi-fi. Convenient, quick check-in. Great experience.
Nothing fancy but friendly people and excellent value.
Granted I stayed for almost two weeks with a two day break in between. But the staff was nothing but friendly, and knew me by name. Always asked how I was doing and if everything was ok. I never needed anything but it left a feeling of being cared for during my stay.
I had to stand outside for 10 minutes before I was buzzed in by staff. Then I had to give all my information even though I booked online in advance. It was time consuming for no reason
Staff was very courteous and friendly. Check in took a little longer than normal due to signing an extra policy regarding non-smoking. The non-smoking policy was interesting because I could smell smoke throughout the second floor hall and in spots in our room. Overall the hotel was clean and very enjoyable to stay in. We assumed that the second floor used to be a smoking floor and the smell has just lingered.
Really nice a friendly service from the staff, clean facilities.
I was really disappointed. It was dark and unfriendly and no amenities. The WiFi didn’t work worth a damn and I was in town for work.
Check in guy was less than unfriendly, but my main beef is that out of the whole hotel he sticks us directly beside a pet room. This pet room clearly had an owner who left there dog their and it was yapping all night long. We left. Even when I went to check out they really didn't care that much. Also room says it's extended stay but they don't even stock it with any glasses for water or anything.
We were in town for a wedding/business, and needed a reasonably priced place to stay in the Lutherville-Timonium. What we got might not have been considered for hourly rentals. The room had a bit of an odor, there was garbage and dirty linens in the halls, and to top it all off we had an encounter with the 'manager' that resulted in our being asked to checkout early; which we did given that she assaulted my wife. I have traveled extensively, and could never imagine having to endure this place for a few days let alone an extended period of time. False advertising at the least...
Billy at the front desk needs customer service training
get to Hotel we get the run around about getting the price that is on the internet site, you have to book on line to get that price really give me a break so we are standing in front of the check in guy and booking on line this was not customer friendly. We get checked in and come back from dinner and the hotel smells like POT, the next morning the same thing and he was according to the desk clerk when I asked questions about the smell of pot that there was a guest that was doing it and was taken out by the police.
Extended Stay America Baltimore - Timonium places you within a 10-minute drive of popular sights such as Towson University and Towson Town Center. The 104 rooms at this hotel include kitchens, refrigerators, and microwaves.
The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect to find 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Extended Stay America Baltimore - Timonium features free WiFi in public areas, coffee in a common area, and laundry facilities. The 24-hour front desk has staff always at the ready.
I like the rooms because they have kitchens, thats nice to me
I liked the atmosphere & the surrounding area the only thing I didnt like was the carpet in the hallway needed to be vacuumed
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a nice time with us, but we are sorry for the housekeeping oversights you observed. We have shared your feedback with the appropriate team. It was a pleasure hosting you, and we look forward to seeing you again in the future. Sincerely, Hotel Management
My visit at this establishment was ok. The front desk clerk wasnt present when i checked in so this nice man told to use house phone dial 0 and they should come up. So I did and the lady came to answer the phone and I checked in. No Housekeeping service to change bedding or clean so u have to bring your own cleaning supplies. My room is a step up from my last stay here. Just need a little updated appliances.
Gina, thank you for choosing to stay with us again. We are happy to know you had an overall pleasant stay with us this time. However, we are sorry for any inconvenience you had at the time of check-in. Kindly note, keeping the well-being and safety of our guests in mind, we have modified our housekeeping processes at this time to provide you with choices for when and how we clean your room. We value your feedback and look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Liked the location. Wish they had a better breakfast. Front desk clerk didn't seem very friendly.
Thank you for sharing your review online. Although you liked our convenient location and had an overall pleasant stay, we are sorry for not meeting some of your expectations. Your concern about the grab-and-go breakfast specifics will help our Brand Leaders to improve our product offerings. We assure you that your feedback regarding one of our front office associates will be used to improve our service delivery. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Courteous staff and nicely maintained property. Fast check in and check out. Had kitchen appliances as advertised
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our well maintained property. We are also glad you liked our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Location nice people are real friendly clean rooms
Thank you for making Extended Stay America a part of your travel plans. It is great to know you enjoyed our ideal location as well as our well-appointed accommodations and that you appreciated our associates. Thank you once more for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
Great hotel. Safe & quiet location. Clean room. Fast, free wi-fi. Convenient, quick check-in. Great experience.
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our location, our suites, and our amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Nothing fancy but friendly people and excellent value.
Thank you for staying at Extended Stay America. We are delighted to know you were impressed with our associates and found us to be a good value. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
Granted I stayed for almost two weeks with a two day break in between. But the staff was nothing but friendly, and knew me by name. Always asked how I was doing and if everything was ok. I never needed anything but it left a feeling of being cared for during my stay.
Thank you for commenting online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. On behalf of everyone here, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Thank you for choosing us and for taking the time to post a review. We are glad you were pleased with our well-appointed accommodations with a fully-equipped kitchen. However, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management