I did not like the staff attitude at this hotel.
A bit disappointed that the pool was not open and I wasn’t aware of that when I made my reservation. Otherwise, the facility was excellent. Food was especially good.
We were very happy with our suite and separate areas for the kids to watch tv. Loved happy hour, fantastic made to order breakfast, and chill atmosphere of the place. Great staff, great food, great drinks, great price. Older tub so I’d recommend only planning to shower and not take a bath. We will be back and hopefully the pool and hot tub will finally be open to enjoy as well.
Ashley the manager was phenomenal hands down best happy hour bar tender too
all.
The pullout bed had stained sheets and Cheerios all over the inside when pulled out. One person in our party had to sleep on the floor because it was so disgusting.
Wonderful place to stay!
Very nice suite in good location.
Nice stay, Nice Beds.
Rooms were ok but I found 2 small combs under the sheet of my bed. The Hotel was under construction, areas were blocked off. No buffet breakfast. The decor of eating area is not relaxing color grey is cold and uninviting The staff was excellent and helpful
The hotel was under construction. We were not informed in advance. No pool access, only 2 elevators working, noisy and dusty while construction being done. Staff shortage. Five day stay and no one even came to empty the garbage. We expected covid restrictions but there were none. Mask not required. No additional cleaning or sanitizing.
I enjoyed my stay very nice hotel , great staff and very clean just needs to get those elevators fixed one working elevator hotel full of people not fun but otherwise great
It was very clean and nice staff but there was no hot water so we couldn’t shower
The rooms were nice as always. The heating system qas stuck on 1 temp. We could not adjust, also the hotel was a construction site and I was not made aware at time lf booking.
We stayed 5 nights the room was clean and no noise from the construction downstairs. They were not serving hot breakfast, but did offer a continental breakfast bagged for pick up. I would definitely stay there again.
We’ve been here for over a month and we only had our room cleaned once. Every time we asked, we got push back because of the “new COVID-19 policy”. So we ended up having to ask for a vacuum cleaner, bathroom hasn’t been cleaned and had to ask for linens. The staff needs to be retrained and new policies put in place for anyone staying longer than a week.
Nice price for the hotel but they don’t tell you they’re not serving hot breakfast until AFTER you book. One particular front desk associate has a real bad attitude.
The air conditioning unit in my room was not working
Located 1.5 mi (2.5 km) from Oregon Ridge Nature Center, Embassy Suites by Hilton Baltimore Hunt Valley is within a 15-minute drive of Greenspring Station. This 3.5-star hotel welcomes guests with 223 rooms and conveniences like an indoor pool, a 24-hour gym, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.
Guests can expect WiFi, wired Internet, and 55-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, living rooms, and refrigerators. Housekeeping is available on request.
At Embassy Suites by Hilton Baltimore Hunt Valley, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, conference space, and a business center.
I did not like the staff attitude at this hotel.
A bit disappointed that the pool was not open and I wasn’t aware of that when I made my reservation. Otherwise, the facility was excellent. Food was especially good.
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We are addressing your concerns and we hope you will give us a second chance to exceed your expectations in the future!
We were very happy with our suite and separate areas for the kids to watch tv. Loved happy hour, fantastic made to order breakfast, and chill atmosphere of the place. Great staff, great food, great drinks, great price. Older tub so I’d recommend only planning to shower and not take a bath. We will be back and hopefully the pool and hot tub will finally be open to enjoy as well.
Thank you for taking a moment to share your experience with us. We are happy to hear you enjoyed your stay at the Embassy Suites in Hunt Valley! We strive to provide gracious, engaging and caring service and look forward to welcoming you back in the near future!
Ashley the manager was phenomenal hands down best happy hour bar tender too
Thank you for taking a moment to share your experience. I am happy to hear you found our Embassy Suites to your liking. I will share your kind words with Ashlee! We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
all.
Thank you for taking a moment to share your experience. I am happy to hear you found our Embassy Suites to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
The pullout bed had stained sheets and Cheerios all over the inside when pulled out. One person in our party had to sleep on the floor because it was so disgusting.
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Wonderful place to stay!
Thank you for taking a moment to share your experience. I am happy to hear you found our Embassy Suites to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
Very nice suite in good location.
Thank you for taking a moment to share your experience. I am happy to hear you found our Embassy Suites to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back again in the future!
Nice stay, Nice Beds.
Thank you for taking a moment to share your experience. I am happy to hear you found our Embassy Suites to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
Thank you for taking a moment to share your experience with us. We are very sorry for the issues you encountered with your stay. We are better than this! We are addressing your concerns and we hope you will give us a second chance to exceed your expectations in the future!