SO/ Auckland

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for buffet breakfast: approximately NZD 49 per person
• Airport shuttle fee: NZD 195 per vehicle (one-way, maximum occupancy 2)
• Covered valet parking fee: NZD 65 per night (in/out privileges)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: NZD 100.0 per night
• Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM—-midnight
• Check-out: 11:00 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards, debit cards, and cash.
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
• Cashless payment methods are available for all transactions.
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

• Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
• Long-term renters welcome.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
• Noise-free rooms can't be guaranteed.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).