Skip to main content
Beginning of main content

Recent guest reviews

i Had to leave Auckland on one of the last flights back to the states due to the corona virus and I would have loved to cancel this booking because of this unique situation. But I couldn’t get a refund which is frustrating.

Used airport shuttle, very prompt. Staff was nice and check-in very easy. Room was clean and comfortable. Nice sized kitchenette for longer stays. Good internet. 5-10min ride from international terminal.

Just as expected. Prompt airport pick up. Spacious, clean rooms, friendly staff. It’s close to the airport which is a fair ways away from Auckland city- but perfect for the start to our adventure.

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Found a couple of cockroaches in the room. Thats all.

Close to the airport. Friendly staff. Comfortable beds

The staff were very good, friendly & accommodating. Free shuttle service to & fro airport timely. The up dated & renewed bathroom; shower water & spray excellent, but no place to put the soap in the shower stall. The bathroom is roomy & comfortable. The window patio doors, where the room is locked from, gave minimal security, as window could be broken easily. Large kitchen area, with fridge & microwave, can not remember stove situation (we were in the room for only 5 hours).

Very comfortable beds. Nice kitchenette. Nice strong shower.

Overall, the hotel is basic and good enough for a one-night stay. The room was practical and the best part is the kitchen/bathroom combo. The bathroom was roomy and seems to have been renovated recently. However, the bedroom could have been better kept: the rug was dirty and stained and the bed could be more comfortable.

The rooms were nice size and the airport shuttle worked out great. There were some stains on the carpet that gives a little unsettling feel. There is some traffic noise.

About 5 minute drive from airport. Excellent amenities. WiFi was great. Refreshed furnishings. Cleanliness in kitchen area needs improvement but otherwise great stay.

We arrived to the hotel at 1:30 AM after traveling for 35 hours straight with 4 children. I told the night clerk that we would need a shuttle back to the airport in the morning to pick up our rental car. She said they had one leaving at 10. I told her that we would not be ready until about 11. She said that would be fine and to just go to the front desk when we were ready. We received a call about 10 saying that check out is at 10 and we needed to get out of the rooms. We got ready as quick as we could. My daughter was taking the keys to the front desk for one room and the manager snatched them out of her hand and told her he wouldn't charge for late checkout on that room but would be charging for the other. When I went to the desk to turn in the key for the second room at 10:30 they charged me $50 for late checkout. After paying I went back out to the van where the manager asked how many people we had for the shuttle I told him 7. He said we only booked 6 so I needed to go back to the office and pay an additional $20. I was tired and didn't want to argue so I went to the office and paid it. When I returned home and looked at my booking I found that we had booked 7 people. He ripped us off! It was like pulling teeth to get Orbitz to see the error and refund the $20 but they finally did issue a credit. We looked at other comparable hotels in the area but chose this one. Huge Mistake! Even if it's more, go stay anywhere but here. You will pay more to stay here in the end

I would not recommend anyone stay at this hotel. Hotel manager has attitude problem. He was rude and we saw him arguing with several customers (including us) everytime we went to the office. He took pride because it was peak season and laughed at folks calling for reservation. Worse was when he didn't allow my old parents to use restroom in the reception after we checked out while waiting for taxi. He needs a 101 in customer service. In America he would have been fired the 1st day. They advertise free airport pickup but it will come to pick you up after 1 hour. Everytime you call they'll say 15 mins but it will never come. We then realized there is only 1 person picking up and Managing the front desk. The room was run down and not well kept. Soap dispensers were broken. Bed was clean and well made. Bottom line: there are much better and cheaper options available around the airport. Avoid this hotel. We cancelled another day stay and booked anothere hotel and glad we made that choice

The rooms are clean, the kitchen and bathroom was clean, the furniture was clean, beds were clean. Josh at the front desk was amazing. He had to lock up and leave the office because he was also the shuttle driver to and from the airport. Free Wi-Fi. Located close to the airport. Groceries are available at a small dairy nearby and there is a Pay and Pak Grocery within walking distance - though it is a long walk. No nearby restaurants. I appreciated an affordable room that I could feel comfortable in.

Very dirty carpet. Bathroom smelled musty. Some dirty dishes in the kitchen. No water glasses. Did have clean and comfortable beds, as they used a linen service. No screens on windows. AC in LR only. Given the lobby and neibouring business had bars, we didn’t feel it would be okay to leave the windows open at night.

296 Kirkbride Road Mangere Auckland

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Laundry facilities

Auckland Airport Lodge is located within a few miles (5 km) of Villa Maria Estate and Butterfly Creek. Each of the 25 rooms at this 4-star motel includes a kitchen, a refrigerator, and a microwave.


Rooms

The 25 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Electric kettles and free local calls are also standard.


Property features

Guests of Auckland Airport Lodge enjoy free WiFi in public areas, a meeting room, and laundry facilities. There's limited parking, as well as a free airport shuttle (available 24 hours). Staff members can help with accommodation requests, and provide front-desk service during limited hours.

Room options

Family Apartment, 2 Bedrooms

2 Queen Beds, 2 Twin Beds and 2 Large Twin Sofa Beds | Sleeps 8

Family Studio

1 King Bed and 2 Twin Beds | Sleeps 4

Studio

1 Queen Bed and 1 Twin Bed | Sleeps 4

Deluxe Studio

1 King Bed and 1 Twin Bed | Sleeps 3

Guest reviews for Auckland Airport Lodge

Everyone (8) Couples (2) Family (5)
2
Family

i Had to leave Auckland on one of the last flights back to the states due to the corona virus and I would have loved to cancel this booking because of this unique situation. But I couldn’t get a refund which is frustrating.

By on Mar 19, 2020

5
Family

Used airport shuttle, very prompt. Staff was nice and check-in very easy. Room was clean and comfortable. Nice sized kitchenette for longer stays. Good internet. 5-10min ride from international terminal.

By on Feb 12, 2020

Review comment responded on Feb 14, 2020

Dear Guest, Thank you for taking out time to review Auckland Airport Lodge. Kind Regards

5
Friends

Just as expected. Prompt airport pick up. Spacious, clean rooms, friendly staff. It’s close to the airport which is a fair ways away from Auckland city- but perfect for the start to our adventure.

By on Feb 10, 2020

Review comment responded on Feb 12, 2020

Dear Guest, Thank you for taking out time to review Auckland Airport Lodge. Kind Regards

3
Partner Couples

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

By on Feb 3, 2020

Review comment responded on Feb 12, 2020

Dear Guest, Thank you for taking out time to review Auckland Airport Lodge. Kind Regards

4
Family

Found a couple of cockroaches in the room. Thats all.

By on Dec 24, 2019

Review comment responded on Dec 24, 2019

thankyou

5
Family

Close to the airport. Friendly staff. Comfortable beds

By on Sep 23, 2019

Review comment responded on Sep 23, 2019

Dear Guest, Thank you for taking out time to review Auckland Airport Lodge. Kind Regards

4
Everyone

By on Jun 3, 2019

Review comment responded on Jun 3, 2019

Thank-you

4
Partner Couples

The staff were very good, friendly & accommodating. Free shuttle service to & fro airport timely. The up dated & renewed bathroom; shower water & spray excellent, but no place to put the soap in the shower stall. The bathroom is roomy & comfortable. The window patio doors, where the room is locked from, gave minimal security, as window could be broken easily. Large kitchen area, with fridge & microwave, can not remember stove situation (we were in the room for only 5 hours).

By on Feb 28, 2019

Review comment responded on Mar 1, 2019

Dear Guest, Thank you for taking out time to review Auckland Airport Lodge. Kind Regards

4
Everyone

Very comfortable beds. Nice kitchenette. Nice strong shower.

By on Dec 6, 2018

Review comment responded on Dec 7, 2018

Dear Guest, Thank you for taking out time to give your feedback, we are happy to read that you have enjoyed the services we had to offer. We look forward to welcoming you again. King Regards

4
Everyone

Overall, the hotel is basic and good enough for a one-night stay. The room was practical and the best part is the kitchen/bathroom combo. The bathroom was roomy and seems to have been renovated recently. However, the bedroom could have been better kept: the rug was dirty and stained and the bed could be more comfortable.

By on Jul 9, 2018

url importing http://www.orbitz.com/Auckland-Hotels-Auckland-Airport-Lodge.h3893994-p2.Hotel-Reviews
There was an error importing /Auckland-Hotels-Auckland-Airport-Lodge.h3893994-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Auckland-Hotels-Auckland-Airport-Lodge.h3893994-p2.Hotel-Reviews