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Four Points by Sheraton Auckland

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Photo gallery for Four Points by Sheraton Auckland

A modern living room with a large flat-screen TV, a comfortable sofa, and a view of a cityscape through floor-to-ceiling glass windows.
Suite, 1 King Bed (View) | Premium bedding, minibar, in-room safe, desk
A group of people dining at a table with a city view, in a room with large windows and curtains.
A spacious lobby with a high ceiling, modern seating arrangements, and a large staircase.
A bar area with a circular design, bar stools, and a bartender.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
396 Queen Street, Auckland, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern bathroom with a large mirror, two sinks, and a black countertop.

Room, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a large window with a city view, and a flat-screen TV.

Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a glass shower enclosure, a large bed with white linens, and a framed artwork on the wall.

Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

A modern hotel room with a large bed, a desk with a chair, a TV, and a city view.

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(18 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with a large bed, a desk, and a TV. It has a city view through large windows.

Room, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Tower (View)

A modern bathroom with a large mirror, two sinks, and a black countertop.

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Balcony, City View (Balcony)

A modern hotel room with a large bed, a view of the cityscape, and a textured wall.

Studio, 1 King Bed, Balcony, City View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (View)

A modern hotel room with a sofa, a desk, a bed, and a view of the city.

Suite, 1 King Bed (View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 539 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Tower (View)

A modern living room with a sofa, a coffee table, and a view of the city through large windows.

Suite, 2 Bedrooms, Tower (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 968 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Tower

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Auckland

Located in Auckland Central Business District, Four Points by Sheraton Auckland is within a 5-minute walk of University of Auckland and within 15 minutes of other popular attractions like Sky Tower. This 255-room, 4.5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 miles
  • Auckland Town Hall - 2 min walk - 0.1 miles
  • University of Auckland - 3 min walk - 0.2 miles
  • Sky Tower - 8 min walk - 0.5 miles
  • SkyCity Casino - 8 min walk - 0.5 miles

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Queen’s Head - ‬1 min walk
  • ‪Kangnam Station - ‬2 min walk
  • ‪Q Theatre - ‬1 min walk
  • ‪Nando’s - ‬2 min walk
  • ‪Hà Nội Eatery - ‬2 min walk

About this property

Four Points by Sheraton Auckland

Four Points by Sheraton Auckland features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for NZD 60 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, a computer station, and express check-out.
43-inch TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Queen's Head Bar & Eatery
  • The Churchill

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,045 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 39 per person
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Auckland?

Four Points by Sheraton Auckland offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Auckland?

As of Jul 20, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Auckland on Aug 7, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Four Points by Sheraton Auckland?

This hotel is situated in Auckland Central Business District within a 10-minute walk of Sky Tower and SkyCity Casino. You'll also find Auckland Ferry Terminal and Princes Wharf less than a mile away.

Is parking available on site at Four Points by Sheraton Auckland?

Yes, secured valet parking is offered for NZD 60 per night with in/out privileges. Though parking is available on request, an electric car charging station is also available.

Does Four Points by Sheraton Auckland have luxury amenities?

Yes, some luxury features of this hotel include a restaurant, secured valet parking, and a bar/lounge.

Does Four Points by Sheraton Auckland feature a casino on the premises?

No, Four Points by Sheraton Auckland doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Auckland?

No, there is no indoor pool at this hotel.

Is Four Points by Sheraton Auckland good for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and a minibar.

Are there hot tubs at Four Points by Sheraton Auckland?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Auckland have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Auckland serves buffet breakfast for a surcharge each morning at Queen's Head Bar & Eatery.

Will Four Points by Sheraton Auckland allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton Auckland though service animals are welcome.

Are there connecting rooms at Four Points by Sheraton Auckland?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Four Points by Sheraton Auckland?

The closest major airport to Four Points by Sheraton Auckland is Auckland Intl. Airport (AKL), which is 16.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Four Points by Sheraton Auckland?

Yes, some guestrooms at Four Points by Sheraton Auckland offer a furnished balcony and may feature city views.

Does Four Points by Sheraton Auckland offer wedding services?

Take advantage of the wedding venue at Four Points by Sheraton Auckland if you plan to say "I do" during your trip.

Four Points by Sheraton Auckland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 531 out of 874 reviews
Rating 8 - Good. 242 out of 874 reviews
Rating 6 - Okay. 64 out of 874 reviews
Rating 4 - Poor. 24 out of 874 reviews
Rating 2 - Terrible. 13 out of 874 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff! Breakfast was average but staff were very helpful. Rooms were nice with great views.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rustom Quila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to everything
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Katrina Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and very attentive polite staff. Super comfortable bed.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lianne

Super friendly helpful staff, good breakfast very clean property
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great location and top notch room, stayed a single night as something to go to in the city and walking distance. Had a cocktail at Churchill's, what a great location. Breakfast was great in the morning also.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a perfect location. Rooms were small, but comfortable and well appointed. Staff was friendly and helpful. Beautiful rooftop bar and nice restaurant in the lobby.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room, comfiest bed, great amenities and offerings and the Churchill upstairs is amazing too! Highly recommend! :)
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Really good value hotel. Room was nice, rooftop bar superb and breakfast fantastic. Great location too.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Beautiful bathroom and staff was extremely friendly and helpful.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room, excellent helpful staff and great restaurant on site
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen all well equipped. Suit very new and clean . Location excellent
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
Great location and fab room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing- friendly and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janice Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean Staff: JAKE at front desk went over and above to help us Breakfast: Good, but could have had more choice. Good.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the cleanliness of the building. The rooms were very modern and spacious.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sumandeep

Liked: Cleanliness, property conditions & facilities
Beautiful, spacious and clean rooms, central location, friendly staff!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Wonderful, attentive staff, great restaurant, beautiful room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable clean room and easy check in/out
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elyse

Was all good, clean, pretty basic small room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Great location. Lovely staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room but tight
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

paul

The Manager on check in provided outstanding service, will book again based on his personal service. Thanks
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steffen

Liked: Cleanliness, staff & service, amenities
Nice room, central location and good breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Thwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff extremely professional and accommodating.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Nov 2025

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