Skip to main content
Beginning of main content

Recent guest reviews

very nice modern clean room and hotel , right next to sky bus , staff let me check in early than scheduled and gave extra 1 hr late check out it helped a lot specially after long flight ,, however bed mattres too soft for me(i prefer a little firmer for back problems) but overall very pleased with stay. i would recommend and would stay there again..

Closer to everything. Buffet breakfast was very good. Staff was very good.

The facilities are modern and top notch and well kept up. Rooms are small but more than adequate and comfortable, new and modern. The staff is marvelous: the room attendants are friendly and efficient; the fromt desk staff couldn’t be nicer and more genuinely dedicated in their desire to be helpful, welcoming and personable. (Special shoutout of kudos to Julia— with oak leaf clusters! - Chelsie, Pearly and Harry at the front desk) Bonus: The excellent SkyBus airport service has a stop literally at the door to the hotel. Only downside is that the hotel location, while right on the key main street — Queen Street - is a just bit far from the Quay Street, Viaduct Harbor and Britonart areas. Not that far, but considering how hilly Auckland is, it helps to be somewhat fit (or dedicated to getting your steps in on your FitBit) if one prefers to walk vs bis or taxi. But no regrets about choosing yhis hotel over alternatives for our pre-cruise Auckland sightseeing visit.

We enjoyed the Hotel, Great location!! Good service!! Accommodation where superb!!

Great hotel in a convenient location. Right in Queen St the major downtown route. Easy walk to the civic center and Harbour,

396 Queen Street Auckland Auckland

Hotel highlights

  • Walking distance to Sky Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Auckland Central Business District, Four Points by Sheraton Auckland is within a 5-minute walk of University of Auckland and within 15 minutes of other popular attractions like Sky Tower. This 255-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in local and international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.


Rooms

Four Points by Sheraton Auckland's 255 soundproofed rooms provide minibars, coffee makers, and free bottled water. 43-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

Renovated in 2018, Four Points by Sheraton Auckland offers a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for NZD 50 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Studio, 1 King Bed, Balcony, City View

1 King Bed | Sleeps 2

Room, 1 King Bed, View, Tower

1 King Bed | Sleeps 2

Suite, 2 Bedrooms, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 2

Guest reviews for Four Points by Sheraton Auckland

Everyone (5) Family (1)
5
Everyone

very nice modern clean room and hotel , right next to sky bus , staff let me check in early than scheduled and gave extra 1 hr late check out it helped a lot specially after long flight ,, however bed mattres too soft for me(i prefer a little firmer for back problems) but overall very pleased with stay. i would recommend and would stay there again..

By , from California on Sep 9, 2019

Review comment responded on Sep 10, 2019

Hello! Thank you for your review, it has been a pleasure to have you as one of our valued guests. It has been great to read that we were able to accommodate your extra requests while you stayed with us and that they have led to such positive memories of your stay, we are always aiming to exceed expectations. Once again thank you for your review and we look forward to welcoming you back to Auckland in the future.

5
Everyone

By on Aug 14, 2019

Review comment responded on Aug 19, 2019

Dear Anonymous, Thank you for your score! It was a pleasure to serve you! We look forward to welcoming you back soon. Kind Regards, Helena Kapa Rooms Controller

5
Family

Closer to everything. Buffet breakfast was very good. Staff was very good.

By , from San jose on Apr 1, 2019

Review comment responded on Apr 3, 2019

Dear Balu, Thank you so much for taking the time to leave us a review on your recent stay! We look forward to welcoming you back whenever your travels bring you to Auckland. Kind Regards, Helena Kapa Rooms Controller

5
Everyone

The facilities are modern and top notch and well kept up. Rooms are small but more than adequate and comfortable, new and modern. The staff is marvelous: the room attendants are friendly and efficient; the fromt desk staff couldn’t be nicer and more genuinely dedicated in their desire to be helpful, welcoming and personable. (Special shoutout of kudos to Julia— with oak leaf clusters! - Chelsie, Pearly and Harry at the front desk) Bonus: The excellent SkyBus airport service has a stop literally at the door to the hotel. Only downside is that the hotel location, while right on the key main street — Queen Street - is a just bit far from the Quay Street, Viaduct Harbor and Britonart areas. Not that far, but considering how hilly Auckland is, it helps to be somewhat fit (or dedicated to getting your steps in on your FitBit) if one prefers to walk vs bis or taxi. But no regrets about choosing yhis hotel over alternatives for our pre-cruise Auckland sightseeing visit.

By , from Boston, MA on Jan 17, 2019

Review comment responded on Jan 18, 2019

Kia Ora CJ, Thank you for taking the time to share your valued feedback with the Orbtiz community. We are delighted to hear you enjoyed your stay. We hope you created some incredible experiences while in Aotearoa and on your cruise. With Aroha, Samantha Siva Guest Experience Manager Four Points by Sheraton Auckland

5
Everyone

We enjoyed the Hotel, Great location!! Good service!! Accommodation where superb!!

By , from Washington, DC on Oct 25, 2018

Review comment responded on Oct 27, 2018

Dear Guest, Thanks for your feedback! We hope to see you again in the near future. Kindest regards, Four Points by Sheraton Auckland team

5
Everyone

Great hotel in a convenient location. Right in Queen St the major downtown route. Easy walk to the civic center and Harbour,

By , from Dallas on Aug 28, 2018

Review comment responded on Aug 28, 2018

We are very happy you have enjoyed your stay with us! I hope we see you again in a near future! Kindest regards, Four Point by Sheraton Auckland team

Four Points by Sheraton Auckland

396 Queen Street, Auckland, Auckland 1010
url importing http://www.orbitz.com/Auckland-Hotels-Four-Points-by-Sheraton-Auckland.h21512065-p2.Hotel-Reviews
There was an error importing /Auckland-Hotels-Four-Points-by-Sheraton-Auckland.h21512065-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Auckland-Hotels-Four-Points-by-Sheraton-Auckland.h21512065-p2.Hotel-Reviews

Frequently asked questions