Four Points by Sheraton Asheville Downtown in Asheville

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Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

Desk, laptop workspace, blackout drapes, iron/ironing board

Combined shower/tub, designer toiletries, hair dryer, towels

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
24/7 front desk
Gym

Explore the area

22 Woodfin St, Asheville, NC, 28801

Harrah's Cherokee Center - Asheville
‪6 min walk‬
The Orange Peel
‪11 min walk‬
University of North Carolina at Asheville
‪3 min drive‬
Asheville, NC (AVL-Asheville Regional)
‪18 min drive‬

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Room options

Room, 2 Queen Beds

475 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed

475 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Sleeps 4
2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Sleeps 2
1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Sleeps 4
2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Sleeps 2
1 King Bed

About the neighborhood

Asheville

Located in Downtown Asheville, Four Points by Sheraton Asheville Downtown is a leisurely stroll from popular sights such as Harrah's Cherokee Center - Asheville and The Orange Peel. This 3-star hotel has 150 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

Pack Square - 5 min walk - 0.3 miles
Harrah's Cherokee Center - Asheville - 6 min walk - 0.4 miles
Wicked Weed Brewing - 10 min walk - 0.6 miles
The Orange Peel - 11 min walk - 0.6 miles
University of North Carolina at Asheville - 3 min drive - 1.5 miles

Getting around

Asheville Regional Airport (AVL) - 18 min drive

Restaurants

‪Old Europe - ‬5 min walk
‪Off The Wagon Dueling Piano Bar Asheville - ‬3 min walk
‪Renaissance Asheville - ‬3 min walk
‪Twisted Laurel - ‬4 min walk
‪Mellow Mushroom - ‬3 min walk

About this property

Four Points by Sheraton Asheville Downtown

Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville

At Four Points by Sheraton Asheville Downtown, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking and limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this hot springs hotel include conference space, a business center, and express check-out.

Guests can expect free WiFi and 45-inch TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and free local calls are also available. Housekeeping is available on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$79 nightly

May 15 - May 16

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Free uncovered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
A restaurant

Restaurants on site

Chop House

Things to do

Gym
Pool

Family friendly

Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

2,400 square feet of conference space
Business center
Meeting rooms

Outdoors

In the mountains

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height view port in door
Transfer shower
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

5 floors
Ballroom
Banquet hall
Comprehensive recycling policy
Fireplace in lobby
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

45-inch TV with premium satellite channels

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Free local calls
Free weekday newspapers
Iron/ironing board
Laptop workspace
Phone
Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Dogs and cats only
2 total (75 lbs is the maximum weight per pet)
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
Pet deposit: USD 75.00 per stay
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector and a deadbolt lock.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown

Four Points Sheraton Asheville Downtown

Four Points Sheraton Hotel Asheville Downtown

Sheraton Asheville Downtown

Four Points Sheraton Asheville Downtown Hotel

Asheville Sheraton

4 Points By Sheraton Asheville Downtown

Four Points By Sheraton Asheville Downtown Hotel Asheville

Asheville Four Points

Four Points by Sheraton Asheville Downtown Hotel

Four Points by Sheraton Asheville Downtown Asheville

Four Points by Sheraton Asheville Downtown Hotel Asheville

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Asheville Downtown?

Four Points by Sheraton Asheville Downtown provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Asheville Downtown?

As of May 14, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Asheville Downtown on May 21, 2025 start from $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Four Points by Sheraton Asheville Downtown?

This hotel is situated in Downtown Asheville within a short 6-minute walk of Harrah's Cherokee Center - Asheville and also 11 minutes on foot from The Orange Peel. You'll also find Pack Square and Wicked Weed Brewing less than a mile away.

Is parking available on site at Four Points by Sheraton Asheville Downtown?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Four Points by Sheraton Asheville Downtown feature a casino on the premises?

No, Four Points by Sheraton Asheville Downtown doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Asheville Downtown?

No, there is no indoor pool at this hotel.

Is Four Points by Sheraton Asheville Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Champagne service as well as a restaurant and concierge services.

Are there hot tubs at Four Points by Sheraton Asheville Downtown?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Asheville Downtown have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Asheville Downtown serves buffet breakfast for a surcharge each morning at Chop House.

Will Four Points by Sheraton Asheville Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Four Points by Sheraton Asheville Downtown for a fee of USD 75 per accommodation, per stay. A deposit of USD 75.00 per stay is collected.

Does Four Points by Sheraton Asheville Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Four Points by Sheraton Asheville Downtown?

The closest major airport to Four Points by Sheraton Asheville Downtown is Asheville Regional Airport (AVL), which is 14.9 mi away (18 minutes by car).

Are there rooms with balconies at Four Points by Sheraton Asheville Downtown?

No, at Four Points by Sheraton Asheville Downtown, there aren't any guestrooms that list a balcony.

Four Points by Sheraton Asheville Downtown Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

James

May 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Free parking

Stayed 1 night in Apr 2025

10/10 Excellent

HEATHER

Traveled with family and small children, Traveled with family

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Perfect hotel for walking downtown Asheville!

Stayed 1 night in Mar 2025

8/10 Good

Duane

Feb 16, 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Lorie

Traveled with group, Traveled with partner

Feb 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place, clean and friendly staff!

Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth, Apex

Feb 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

2/10 Terrible

Stacey

Traveled with family

Feb 9, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

A Disappointing and Unsafe Stay We recently stayed at Four points by Sheraton in downtown Asheville and unfortunately, it was one of the worst hotel experiences I’ve had. From the moment I arrived, it was clear that security was a major issue. The parking lot was dimly lit, with several cars that looked like they had someone living in them. There were people walking around the lot looking in vehicles when we arrived. The hotel itself was in terrible condition. The lobby was decently clean and the check in was assisted by a nice host but her station wasn’t complete and we had to slide over and use the other lines card reader . The lady said she wish they would fix it but seemed like no one would. Surprised a major chain dosnt have a swap it program for it type issues like that. Our host assigned us room 113 . We took the elevator down to our floor which was at ground level . The kids made the comment we went down to the dungeon . The bottom floor was either extremely bad maintenance or was in some form of renovation or refit. Honestly I could tell where renovations started and what had been done as the drywall work that seemed to had been completed looked unprofessional and incomplete. Half the hall had no carpet and just plywood . The carpet leading to our room was not attached to the floor which was unlevel and badly stained . It also looked as if no vacuuming had taking place on this floor with visible trash and grime all over. The room it self seemed at least pi

Stayed 2 nights in Feb 2025

2/10 Terrible

Stacey

Traveled with family

Feb 9, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We recently stayed at Four points by Sheraton in downtown Asheville and unfortunately, it was one of the worst hotel experiences I’ve had. From the moment I arrived, it was clear that security was a major issue. The parking lot was dimly lit, with several cars that looked like they had someone living in them. There were people walking around the lot looking in vehicles when we arrived.The hotel itself was in terrible condition. The lobby was decently clean and the check in was assisted by a nice host but her station wasn’t complete and we had to slide over and use the other lines card reader . The lady said she wish they would fix it but seemed like no one would. Surprised a major chain dosnt have a swap it program for it type issues like that. Our host assigned us room 113 . We took the elevator down to our floor which was at ground level . The kids made the comment we went down to the dungeon . The bottom floor was either extremely bad maintenance or was in some form of renovation or refit. Honestly I could tell where renovations started and what had been done as the drywall work that seemed to had been completed looked unprofessional and incomplete. Half the hall had no carpet and just plywood . The carpet leading to our room was not attached to the floor which was unlevel and badly stained . It also looked as if no vacuuming had taking place on this floor with visible trash and grime all over.

Stayed 1 night in Feb 2025

8/10 Good

Roderick

Feb 9, 2025

Liked: Cleanliness, staff & service

Nice, clean room with friendly staff. Everything was working in the room though there were cracks in the tiles in the bathroom. There was maintenance work going on in the lobby and the grounds but that didn't get in our way. Didn't try the restaurant because there are so many excellent restaurants nearby.

Stayed 2 nights in Feb 2025

10/10 Excellent

Giovanni

Feb 4, 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Bree

Jan 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This property is my go-to when I stay in downtown Asheville. The location is perfect!

Stayed 1 night in Jan 2025

6/10 Okay

Glen

Business traveler

Jan 21, 2025

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Not the usual four points

The parking lot was full of trash, flags torn and faded. Cement chips all over

Stayed 1 night in Jan 2025

2/10 Terrible

David

Jan 21, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

6/10 Okay

Peter Jeffery

Traveled with family

Jan 8, 2025

Liked: Cleanliness, staff & service

Sketchy

Stayed 1 night in Jan 2025

10/10 Excellent

Sidney

Jan 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

2/10 Terrible

Trisha

Jan 5, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

6/10 Okay

Tamirate, silver spring

Traveled with group

Jan 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location , staff is excellent , especially after hurricane should support the area

Stayed 2 nights in Dec 2024

2/10 Terrible

Daniel

Jan 4, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

313 is the worst smell i've ever encountered.

Upon check in I was told that room 313 was the last one ever rented out due to a sold out condition and a broken closet door. I'm perfectly OK with that and don't care at all. However, room 313 smelled the worst hotel room ive ever stayed in. Like a 20 year old cigar lounge + burnt rubber. I've stayed hundreds of nights in hotels globally, many not "Great" but this is the first time ive left a really bad review. Hotel staff: Please do something about the incredible small in room 313 before renting it to someone else.

Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia M

Jan 3, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

James

Jan 1, 2025

Stayed 1 night in Sep 2024

10/10 Excellent

Myra

Jan 1, 2025

Stayed 1 night in Dec 2024

8/10 Good

Sean

Traveled with family

Dec 31, 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Roy

Dec 29, 2024

Stayed 2 nights in Dec 2024

6/10 Okay

Mark

Dec 26, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Great location. Our room had a bad stench from the heater. We didn’t run it and were able to deal with it.

Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Dec 24, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Lots oh homeless

Stayed 1 night in Dec 2024

6/10 Okay

Jason

Traveled with family

Dec 5, 2024

Disliked: Cleanliness

There was a toilet plunger in a bag outside our room. The room was not cleaned as i found pens in the sofa seats. It smelled like someone smoked and then sprayed bleachto cover it up.

Stayed 1 night in Dec 2024