This property is overall not in great shape. Understaffed on one of the busiest weekends. Front desk staffed by the most rude person ever. Tried to make a change for my reservation before check-in, within the allowed timeframe but was repeatedly put on hold, call was dropped, was promised a call back that never happened. Manager at front desk unfriendly, not knowledgeable and plain rude throughout the stay. Ended up leaving early (which I tried to change before check-in), no refund, paid for theee rooms and two nights extra. Never again!