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Recent guest reviews

Checked in but did not stay. Bug infested and dirty, tough location - not like pictures. Property would not refund - told us to deal with Orbitz. Orbitz said to deal with the property. Very bad outcome - pay to not stay and pay to stay somewhere else.

This Hotel is disgusting. There were dirty Band-Aids on the floor no towels in the room a used bar of soap in the room the carpet was nasty and smelled like weed and smoke. I’m embarrassed that we stayed here and will never stay in this hotel ever again. I will be calling the manager a second time when they are in to get a full refund for this disgusting property. I would definitely remove it from your list of options because no person should stay in a condition like this and pay money it!

They lied and said the pool was open when I booked my appointment. Then there was a

Blinds were broken, morning staff was rude, toilet was broken

The room we stayed in was not the greatest. Tv didn’t work so my three year old wasn’t happy AT ALL, there was poop on the curtains which didn’t close so you could see in and out of the windows at all times and I slipped on the bathroom floor because who thought making a shower curtain that’s shorter then the actual bathtub, yeah I slipped because the floor flooded. I took pictures

Big rooms, great condition. Good breakfast. There was a busload of dancers that practiced in the hallway.

For a one night stay the price was right and it served its purpose. Will definitely stay again.

Never got there, got in car accident & they refuse us a refund!! Really understand group.....

Front desk cancelled our reservations without us knowing, found out when we checked in. Reserved our rooms again and I asked if they needed cc again, they said was on file. Given hard time at checkout, accused of trying to leave without paying. Said no cc on file, even though was told it was there upon checkin. Accommodations were poor, rooms needed deep cleaning, mirror missing on bathroom door but door not repaired, paint missing in many areas of room, door, hallway. Bath tub was either filthy or so old it looked filthy. TV reception Quality was very poor both in bedroom, and in front lobby and not able to fix. Air conditioning didn’t work properly. Swimming pool foggy and bugs in hot tub. Breakfast was not kept up or refilled with items once the item was gone, so if you didn’t get there early, the hot food was pretty much gone.

There is No problem. It is quite and clean place to stay.

Clean comfortable rooms. Staff are incompetent and disappear when needed.

I stayed there five nights. The complimentary breakfasts were excellent. The pastries were exceptional. In the office support area, nothing worked.

Good location. Room smelled like cigarettes even though it was non smoking.

The whole hotel smelled like pot, we had 2 babies and they don't have cribs after website said they did, i even put it in my request and they didn't tell me then they don't have them, pool was not operating or open to be used.... needless to say we left within an hour to checkin to another hotel couldn't have my kids around the pot i was totally uncomfortable with the whole hotel.

We stayed here because we like the Comfort Inn breakfasts. However, they were more than 40 minutes late serving the hot breakfast and we had to leave before we could eat. Also, the hair dryer in the room didn’t work and they ran out of loaner hair dryers, which made me think more of the room hair dryers were not working. I had to go outside in the cold with damp hair. The rooms were smelly and dingy, but the bed was comfortable.

Carpenter Rd. Ann Arbor MI

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Quality Inn & Suites Ann Arbor Hwy 23 is located within a few miles (5 km) of Cobblestone Farm and Buhr Park. This 50-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 11:30 AM.


Rooms

Quality Inn & Suites Ann Arbor Hwy 23's 50 rooms provide microwaves, refrigerators, and coffee makers. 32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards. Limited housekeeping is available.


Property features

Quality Inn & Suites Ann Arbor Hwy 23 offers an indoor pool, a spa tub, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, Multiple Beds, Accessible, Non Smoking (Roll in Shower)

2 Double Beds and 1 Twin Sofa Bed | Sleeps 5

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Quality Inn & Suites Ann Arbor Hwy 23

Everyone (20) Couples (9) Business (6) Family (9) Other (5)
1
Family

Checked in but did not stay. Bug infested and dirty, tough location - not like pictures. Property would not refund - told us to deal with Orbitz. Orbitz said to deal with the property. Very bad outcome - pay to not stay and pay to stay somewhere else.

By on Aug 27, 2021

1
Family with small children

This Hotel is disgusting. There were dirty Band-Aids on the floor no towels in the room a used bar of soap in the room the carpet was nasty and smelled like weed and smoke. I’m embarrassed that we stayed here and will never stay in this hotel ever again. I will be calling the manager a second time when they are in to get a full refund for this disgusting property. I would definitely remove it from your list of options because no person should stay in a condition like this and pay money it!

By on May 1, 2021

1
Everyone

They lied and said the pool was open when I booked my appointment. Then there was a

By on Mar 13, 2021

2
Partner Couples

Blinds were broken, morning staff was rude, toilet was broken

By on Apr 26, 2020

5
Everyone

By on Apr 1, 2020

3
Family with small children Family

The room we stayed in was not the greatest. Tv didn’t work so my three year old wasn’t happy AT ALL, there was poop on the curtains which didn’t close so you could see in and out of the windows at all times and I slipped on the bathroom floor because who thought making a shower curtain that’s shorter then the actual bathtub, yeah I slipped because the floor flooded. I took pictures

By on Feb 2, 2020

4
Everyone

Big rooms, great condition. Good breakfast. There was a busload of dancers that practiced in the hallway.

By on Dec 9, 2019

3
Everyone

For a one night stay the price was right and it served its purpose. Will definitely stay again.

By on Oct 21, 2019

3
Everyone

By on Sep 22, 2019

1
Family Family

Never got there, got in car accident & they refuse us a refund!! Really understand group.....

By on Aug 30, 2019

Quality Inn & Suites Ann Arbor Hwy 23

2376 Carpenter Rd., Ann Arbor, MI 48108
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