Savoy Hotel Amsterdam4.0 out of 5.0
Recent guest reviews
Pro: The hotel is positioned in the central area of Amsterdam. Rooms are decent and staff is nice Cons: Wi-fi is really bad, connectivity is very poor. The breakfast is very basic, Hardy could say its a 4 star hotel, 3 star would be more appropriate.
You've probably spent a lot of money getting to Amsterdam and may be going with someone special. Why spoil it buy trying to save money and staying at a terrible hotel. Staff rude, rooms filthy and uncomfortable, no air con, hallways smell of smoke Don't believe the brochure photos either Don't risk thinking the good reviews are normal - in my opinion these travellers were lucky. Someone should urgently downgrade this hovels star rating You have been warned
RIGHT!! I don't normally bother with reviews but felt strongly about writing this one!!! After reading the reviews of this hotel AFTER booking we tried to cancel or alter our booking due to them being so bad!!! The reviews were horrendous!! HOWEVER Due to last minute .com being extremely unhelpful will never book through them again we decided to go!! Thankfully we did as hotel was absolutely fine Hotel was fine Room was clean NO MICE NO RATS Staff were lovely Yes the room was hot and air con was not really adequate but hey ho we slept with door open and was fine!! We didn't bother paying for breakfast at hotel lots of lovely little cafes very near to hotel to have something!! So glad we went and overall we had a great time!!! Trip advisor you need to monitor your reviews or at least follow them up LASTMINUTE.COM sort yourself out!!!
Just to leave a short review of the place: - During check-in the lobby assistant did not get up and handled most of the conversation from her seat 3 meters away from me before finally coming to enter me into the system. - I took a lower floor on the staff's recommendation for better internet; it was still very slow and disconnected often - I paid an extra amount for a later checkout because of an afternoon meeting; and in sequence the cleaning staff, cleaning staff manager and hotel lobby assistant asked me to check out, because 'they did not know' despite me repeatedly telling each of them. - The room wasn't fit for a 3-star hotel, how did this place get 4 stars.. In short: this is not the hotel you're looking for.
Dear all. Do you know, what is mold? Have you heard, that is couses sevire desises incl. those really bad ones? What, if entire bathroom is covered with the mold? Exactly, when you are nacked and bathroom is humid? Air condition system stinks and there are pieces of dust flying out from it!! Bed covers stink so terribly bad and you cannot have the worse nightmare then those bedsheets!!!! Very bed room conditions!! I strongly believe that most of hostels and zero stars hotels have much better room and bathroom condition then Savoy hotel Amsterdam. It is not Savoy at all. We are trying currently to contact the owners of the Savoy Franchise Company to get their attention to this horrible place holding Savoy name as well. Story itself is : we booked 3 nights in advance. We arrived a day earlier at midninght, called the hotel asked, if they have room available for us. Confirmed. Arrived, paid 505 EURO in advance, and 150 EURO for an extra night. it was 01.00 a.m. altready. Entered the room and then it started. not more then 10 minutes in a room, it was horrible! Read above! We spent another hour in a hotel reception, where are no chairs, no sofas, searching for any other place to sleep. Dead tired. Found a room in Holiday Inn. Reception guy refused to give us back even those 150 Euro we just gave him for a night. It is 1 month since we are calling Savoy Amsterdam.WE are writting emails every second day. Since this weeek we put our swiss lawer to follow the case. No refund. no Exuses. Worse NO ANSWER: Mr. Lee, is never reachable NEVER: He seems to be the General Manager of the Hotel and today i found out the he is the owner. SO HE DOES WHAT HE WANTS. He has 2-3 people working for him and thats all. It is really horrible!!!! Poor reception girl is the same every day. (Think about it). She tells me, that Mr. Lee will be in 1 hour .I call after 1 hour , she says he is not there. Same story every day. Since 1 month exactly. I was waiting for his responce all this time and did not publish anything. RUST; MOLD; STINK;HORROR!!!! we have taken a lot of pictures, please see couple of them. It is not even a bad experience, it looks like a bad, horror joke!
So, upon arrival we had to wait around for 15 minutes until someone came to the front desk despite repeated 'rings' on the counter bell. Once we were all in our rooms (4 rooms in total) the occupants of 2 rooms had to move into other rooms because of issues with their bathrooms, one leaky sink and the other with a broken toilet seat. The decor is dated but the rooms were clean. The air conditioning in all of the rooms however were not at all up to the task. The outside temperature was only 22°c but the rooms were sweltering, even with the fans on full speed and the temperature turned all the way down. How this hotel has a 4* rating is beyond me and it does need modernisation...
Cute hotel, not swish or fancy. I stayed in an attic room with a terrace. It was clean, quiet and fine for my needs. I was exhausted after travelling all day and the staff were very friendly and helpful. There is unlimited tea or coffee in the dining area.
Hotel does not live up to name! Very tired rooms and not very clean. A colleague asked for an immediate change of room. Wi Fi did work well and reception staff very helpful. Hotel close to RAI conference centre 10-15 min walk. Close to wide variety of restaurants and short taxi ride to city centre. Room cost was very high for quality obtained. Also got an additional cost of 10 euros a couple of weeks later for something I did not have.
Walking distant and the fact the staff was friendly gives it an extra plus. And know the problems: Not standing hight over the bed. AC not working. Wifi not working. Fridge not working Lamp by bedside not working but got fixed. But a short walk to Plma:-)
We stayed in this hotel on our visit to Amsterdam. The room that we got was small but clean. The hotel is not in the centre of Amsterdam but has good tram links and easy to get to from the city centre. We had breakfast one morning. It was okay. The staff at the reception was good and helpful.
- Walking distance to Heineken Experience
- Free WiFi in rooms and public areas
- Laundry facilities
Located in De Pijp within a short walk of Heineken Experience, Savoy Hotel Amsterdam is within a mile (2 km) of other popular sights such as Concertgebouw. This 45-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and free newspapers in the lobby. Stedelijk Museum and Rijksmuseum are also near this Amsterdam hotel.
Start each morning with breakfast, served for a fee from 7:30 AM to 10:30 AM. At the end of the day, relax with a drink at the bar/lounge.
Savoy Hotel Amsterdam's 45 soundproofed rooms provide minibars, safes, and desks. Guests can stay connected with free WiFi. Bathrooms offer hair dryers and slippers.
Guests of Savoy Hotel Amsterdam enjoy free WiFi in public areas, free newspapers, and laundry facilities. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 329 reviews