Quentin Hotel Golden Bear2.0 out of 5.0
Recent guest reviews
It was fine for not really being at the hotel much. Staff was not very friendly or welcoming. Luggage storage is in the hotel lobby. The steps... Omg. If you have any luggage it may be an issue. The room was average with stains all over the carpets. The bathroom on the other hand was renovated and actually very nice until the shower would not drain. Water everywhere and had to use the towels to clean the floor. When we told the front desk what happened and asked for another towel, the receptionist said "we are fully booked". On the plus side it was a great location. Close to bus station. Walkable to attractions, restaurants, and stores.
The hotel is central to everything! It is between two tram stops. The room was comfortable but a little worn and old. The safe was the old kind with the key. The sign said they offered umbrellas...the clerk did not. She answered all our questions but really wasn't helpful and friendly.
This hotel was too close to the bars. From 2:30AM to 3:30AM, you will hear many loud drunk people yelling down the street. Construction started on the building next door at 7AM. The rooms were tiny and the staircase is ridiculously small (even by Amsterdam standards). This is located close to many restaurants and museums so there is a saving grace. But we could barely sleep. Way too much noise.
When I booked I did not know construction next door started at 7 am. People on site even earlier. Told manager, was told by her not their problem, my problem, I could call the police if they start before 7am. .
I've stayed at the Golden Bear 3 times and always have a positive experience. The rooms are adequate in size, and always kept clean with daily Housekeeping services. Location is excellent-- a short tram ride from Centraal Station, and makes for a perfect base to explore the city. The staff is always friendly.
Tough to climb the winding staircase, especially with the luggage. Some of the linens had blood stains on them. The location was great though, and the staff were friendly.
The web site says they have breakfast. When we got there, they said our room did not include breakfast. That was not the impression we got from the web site. We probably would have chosen another place if we knew this. The internet service was terrible.
The 3 best things about this place: Location, Location, Location! You can easily walk to all the major attractions within 15 or 20 minutes from this hotel (and, you definitly want to walk in AMS as it is a city that was built to walk in and the best way to see the town). The staircase is very, very steep (this is very Dutch, so get over it!). The staff was fine. If you are a lite sleeper you probably want a room on the back of the hotel. One bad thing: our "deluxe" room (#12) had a bit of mold growing in the bathroom so that really needs to be cleaned up! And, they give you soap: it's from a dispenser so don't expect any bars of soaps or tiny bottles of shampoo or the like. The price can't be beat and it is clean, enough. Hotels are very expensive in AMS so for the price, this place is fine if you aren't expecting to do much more than sleep in the room. Also, it's two short blocks from Leidseplein which is a big "square" - full of restauraunts and coffeeshops and bars and it's right on a tram line as well.