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Citadines Canal Amsterdam

4.0 star property
Hotel with a bar, a quick walk to Heineken Experience

Choose dates to view prices

Photo gallery for Citadines Canal Amsterdam

Meeting facility
Lounge
Studio Executive | Premium bedding, in-room safe, laptop workspace, blackout drapes
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Air conditioning

Explore the area

View in a map
Noorderstraat 46, Amsterdam, 1017 TV
  • Place, Rijksmuseum
    ‪7 min walk‬
  • Place, Van Gogh Museum
    ‪13 min walk‬
  • Place, Dam Square
    ‪18 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio

9.8 out of 10
Exceptional
(11 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Executive

Coffee and/or coffee maker

Studio Executive

9.6 out of 10
Exceptional
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Apartment

Coffee and/or coffee maker

One-Bedroom Apartment

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Executive Apartment

Coffee and/or coffee maker

One-Bedroom Executive Apartment

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds

View all photos for Classic Room

Coffee and/or coffee maker

Classic Room

9.2 out of 10
Wonderful
(24 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Coffee and/or coffee maker

Superior Room

9.2 out of 10
Wonderful
(26 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Amsterdam

Located in Amsterdam City Centre, Citadines Canal Amsterdam is within a 5-minute walk of Amstelkerk and within 15 minutes of other popular attractions like Utrechtsestraat. This 93-room, 4-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a gym.

What's nearby

  • Heineken Experience - 6 min walk - 0.4 miles
  • Rijksmuseum - 7 min walk - 0.4 miles
  • Van Gogh Museum - 13 min walk - 0.7 miles
  • Dam Square - 18 min walk - 1.0 mile
  • Anne Frank House - 5 min drive - 1.4 miles

Getting around

  • Vijzelgracht Station - 5 min walk
  • Rokin Station - 13 min walk
  • Amsterdam Airport Schiphol (AMS) - 31 min drive

Restaurants

  • ‪Café Mulder - ‬5 min walk
  • ‪Myrabelle - ‬2 min walk
  • ‪Tokyo Ramen Takeichi - ‬3 min walk
  • ‪Le Patron Anonyme - ‬4 min walk
  • ‪Trattoria That's Amore - ‬2 min walk

About this property

Citadines Canal Amsterdam

Hotel with a bar, a quick walk to Heineken Experience
Renovated in 2024, Citadines Canal Amsterdam offers a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 50 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a meeting room, and laundry facilities.
50-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Espresso makers, free newspapers, and safes are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 50 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - March 2024
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Frequently asked questions

What can I see around Citadines Canal Amsterdam?

This hotel is situated in Amsterdam City Centre within a 10-minute walk of Heineken Experience, Rembrandt Square, and Rijksmuseum. You'll also find Van Gogh Museum and Dam Square less than a mile away.

How much does it cost to stay at Citadines Canal Amsterdam?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Citadines Canal Amsterdam on Nov 2, 2025 start from $143.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Citadines Canal Amsterdam?

Yes, uncovered parking is offered for EUR 50 per day. Though parking is available on request, electric car charging and bicycle parking are also available.

Does Citadines Canal Amsterdam feature a casino?

No, Citadines Canal Amsterdam doesn't have a casino.

Is there an indoor pool at Citadines Canal Amsterdam?

No, there is no indoor pool at this hotel.

Is Citadines Canal Amsterdam a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a smart TV, and slippers.

Does Citadines Canal Amsterdam have a hot tub?

No, there isn't a spa tub at this hotel.

Does Citadines Canal Amsterdam feature a restaurant that includes a breakfast menu?

Citadines Canal Amsterdam offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Citadines Canal Amsterdam allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Citadines Canal Amsterdam for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Does Citadines Canal Amsterdam have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Citadines Canal Amsterdam?

The closest major airport to Citadines Canal Amsterdam is Amsterdam Airport Schiphol (AMS), which is 9.5 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Citadines Canal Amsterdam?

No, you won't find guestrooms with balconies at Citadines Canal Amsterdam.

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 295 out of 419 reviews
Rating 8 - Good. 87 out of 419 reviews
Rating 6 - Okay. 20 out of 419 reviews
Rating 4 - Poor. 7 out of 419 reviews
Rating 2 - Terrible. 10 out of 419 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
This place will definitely be my home away from home when I am in Amsterdam! After a long flight from the U. S. They were able to accommodate an early check in. I was shocked at the nice size of the room, the amenities and storage. And although my room was right near the lobby, it was always quiet enough even for day time naps. The coffee machine was my favorite part. Great quiet location within walking distance to everything I wanted to experience. I can’t wait to go back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exemplary. Couldn't help me enough. Moved me to 0 floor because elevator was out of service for quite a period. I needed the elevator because of my walker. Carpets in hallways need cleaning.
Stayed 4 nights in Jul 2025

4/10 Poor

Billy

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel isn’t very nice staff spends most of the time telling you how virtually everything is an extra charge and even housekeeping is not standard… would avoid this one at this price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms and a great location. They even had umbrellas to lend on a rainy day. I would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Jul 2025

10/10 Excellent

CLAUDIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient, easy to work around . Friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Rich, Pullman

Liked: Cleanliness, amenities, property conditions & facilities
Clean and new
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay
Stayed 5 nights in Jun 2025

10/10 Excellent

B M

Stayed 3 nights in Jun 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Only negative part of the review is that the AC was out for the first half of our 4 night stay. Otherwise, was an excellent value, very good location, enough amenities, nice staff (who were gracious and worked out some compensation for the warm room).
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Raissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and convenient. Lovely common spaces and the coffee/tea/water were greatly appreciated.
Stayed 2 nights in Jun 2025

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Not very flexible.
Stayed 3 nights in Jun 2025

10/10 Excellent

Basil

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and comfortable hotel
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but pool very expensive and not worth it
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Staff were pleasant and helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved the room, was a little noisy from construction. Very convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

Marian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at Citadines Canal are small, but clean and comfortable. The bathroom is bright with a large shower. The lounge area downstairs with an honesty bar is a pleasant place to relax. What really stands out is the staff. Without exception, they are friendly and very helpful. I was too busy looking up at the gorgeous scenery to look down and an uneven cobblestone caused me to fall. The staff graciously provided me with ice and and ice pack. Tate, at the front desk, is a very personable first contact, super helpful, informative and professional. Citadines Canal: cute and cozy, where their people make a positive difference!
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend to anyone visiting Amsterdam. Perfect location to explore the city and great amenities! Friendly staff as well.
Stayed 4 nights in Jun 2025

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Hans, Safety Harbor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was newly updated or remodeled and was excellent. Although I didn't spend a lot of time in the room, it was so nice to come back to a clean fresh and beautiful bathroom, considering most of the bathrooms throughout Amsterdam were a disgusting disaster.
Stayed 2 nights in May 2025

10/10 Excellent

Rose, Palmhurst

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Great location to walk Amsterdams downtown. Got lucky with parking
Stayed 1 night in May 2025

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