I did not like how I had to ask daily for enough bath towels and washing cloths for four people. How the floor was only swept once during the stay. How the room attendant made one bed and not the other because there was one or two articles of clothing on it. How when you called the front desk to ask for assistance the person on the phone had a tone in their voice as if you were bothering them. Did not like how the server walked away for a menu but came back to take the order and acted annoyed that we weren't ready when she came back. I did not like having to pay a fee for the hotel shuttle and it was only to be used to go to the airport and not to the shopping area that was about 2 or 3 miles away off of the busy highway. The resort fee for incidentals was to high.
Stay was very nice, and facility was clean and comfortable. Relatively close to the airport, and transportation to/from the airport was easy. Only small issue was that check-in was somewhat slow
We only stayed here for one night as we’re hoping around Northern Europe, but the staff were very kind, the hotel was easy to navigate, and the beds were very comfortable!
Nice hotel and amenities. Staff agent that helped me with check in was excellent.
Perfect location, easy access to public transport, friendly staff the only flip-side is, having stayed at Marriott properties in many global location we have enjoyed free continental breakfast onsite but this location though had dining facility the price was expensive with limited vegetarian options. Other than that everything was perfect.
rooms are new and good. The only gripe I had was on the shuttle service that the hotel provides and somehow decides to charge you on your bill . For a hotel near the airport, charging is not reasonable. The staff were very friendly and delightful.
Our room was bright. For for people there were plenty of space. Our towel was not changed but she left two towels for four people the next day. We got them from sauna room. The sauna room was ok. The staff was great! They say they have '24 shop' but it barely has anything.
My family of four had a one-night stay in Amsterdam and needed a hotel close to the airport. This one was very nice. Food options are limited, but the rooms were nice and clean. There is a shuttle to the airport. (Make sure to book ahead!) Our favorite part, though, was the AMAZING park right behind the hotel. We took a long walk through the park: a lake, beautiful flowers, fun and interesting playground equipment, and nice paved and unpaved trails. It was a nice was to spend the evening.
Close to Schipol with plenty to do. Clean and convenient!
The room was clean and quiet. The staff was very nice and helpful.
We were only staying at the hotel for one night, needing to catch a flight out in the morning. The room was clean, the staff was very polite and helpful, and the shuttle service was right on schedule. I think they're pushing it a bit by saying they are an airport hotel, when it is about a 15 minute ride to the airport (mostly at highway speeds). There isn't much else to do around the hotel, but if you just need a decent place to stay to access the airport, this hotel is just fine.
The hotel is clean, staff is friendly, rooms are comfortable. Breakfast is great, albeit a but pricey. My biggest complaint is it is only reachable from airport via shuttle and the shuttle costs 5 EUR and comes about twice an hour. If you don't reserve ahead you might not event get the one you want back to the airport. It's cheaper to take the train to Amsterdam.
Exceed expectations,also the front desk staff, upgrade the room, wthen we described that we were three . Customer service make feel more confortable in a country outside US.
Pro's: - Spacious room by European standards - Very good shower - Good TV system Con's: - Only breakfast option is 20 Euro buffet. Really, I can't just have a pastry and coffee??? - Upon check-in (checking out next day), they didn't bother telling me airport shuttle had to be pre-booked. Then wanted us to wait 2 hours since we didn't pre-book. But they offered better solution when I complained.
The hotelwas very nice and was located within a large entertainment-resort complex. The only problem we had was with service. We requested information about the transport to the airport,but were not told that a reservation was required and was not given the time table. When we inquired the next day we were informed that we would have to take a city bus as the shuttle was full.We were also asked to pay extra for our breakfast that was advertised to be included.
Courtyard by Marriott Amsterdam Airport places you within a 15-minute drive of popular attractions such as Business Park Schiphol-Rijk and World Trade Center Schiphol Airport. This 4-star hotel welcomes guests with 260 rooms and conveniences like a casino, free in-room WiFi, and a fitness center. It's connected to the convention center in central Hoofddorp, 9.7 mi (15.7 km) from Circuit Park Zandvoort, and also 9.9 mi (16 km) from Keukenhof Gardens.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a continental breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
All 260 soundproofed rooms provide espresso makers, laptop-compatible safes, and phones. 42-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards, desks, and wardrobes or closets.
Renovated in 2019, Courtyard by Marriott Amsterdam Airport offers a casino, a fitness center, and a sauna. If you drive, self parking is EUR 17.50 per day, or you can take advantage of the airport shuttle at scheduled times for EUR 6.00 per person one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
I did not like how I had to ask daily for enough bath towels and washing cloths for four people. How the floor was only swept once during the stay. How the room attendant made one bed and not the other because there was one or two articles of clothing on it. How when you called the front desk to ask for assistance the person on the phone had a tone in their voice as if you were bothering them. Did not like how the server walked away for a menu but came back to take the order and acted annoyed that we weren't ready when she came back. I did not like having to pay a fee for the hotel shuttle and it was only to be used to go to the airport and not to the shopping area that was about 2 or 3 miles away off of the busy highway. The resort fee for incidentals was to high.
Stay was very nice, and facility was clean and comfortable. Relatively close to the airport, and transportation to/from the airport was easy. Only small issue was that check-in was somewhat slow
Dear Anonymous, Greetings from Courtyard by Marriott Amsterdam Airport Hotel and many thanks for your nice scoring following your recent stay with us. We appreciate you sharing your feedback with us. Our apologies for the delay in your check in. I have addressed this to the team accordingly. Come visit us soon again! With kindest regards, Martijn Beekhuis General Manager
We only stayed here for one night as we’re hoping around Northern Europe, but the staff were very kind, the hotel was easy to navigate, and the beds were very comfortable!
Dear Anonymous, Greetings from Courtyard by Marriott Amsterdam Airport Hotel and many thanks for your great rating. We are thrilled to read you have had such an enjoyable stay with us. Come visit us soon again! With kindest regards, Martijn Beekhuis General Manager
Nice hotel and amenities. Staff agent that helped me with check in was excellent.
Dear Dirk, Greeting from Courtyard by Marriott Amsterdam Airport Hotel and thank you very much for your valuable time spend by rating us. Great that you have had an enjoyable stay with us. Come visit us soon again! With kindest regards, Martijn Beekhuis General Manager
Perfect location, easy access to public transport, friendly staff the only flip-side is, having stayed at Marriott properties in many global location we have enjoyed free continental breakfast onsite but this location though had dining facility the price was expensive with limited vegetarian options. Other than that everything was perfect.
Dear Anonymous, Thank you very much for your detailed review following your stay at the Courtyard by Marriott Amsterdam Airport Hotel. Your feedback inregards to Vegetarian options has been forwarded to our Executive chef for his consideration. We are looking forward welcoming you soon again. With kindest regards, Martijn Beekhuis General Manager
rooms are new and good. The only gripe I had was on the shuttle service that the hotel provides and somehow decides to charge you on your bill . For a hotel near the airport, charging is not reasonable. The staff were very friendly and delightful.
Dear Anonymous, Thank you very much for taking your valuable time to complete a review on Orbitz, in regards to your recent stay at the Courtyard by Marriott Amsterdam Airport Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I regret to read that you were not aware of the shuttle bus charges prior to your stay. This is certainly not our intention and my sincere apologies for this inconvenience. The charges of our shuttle bus service are communicated on our hotel website and also to all our partners to ensure our guests do not receive any surprise upon arrival. Once again my apologies that you were not aware. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Hoofddorp. Kind regards, Martijn Beekhuis General Manager
Our room was bright. For for people there were plenty of space. Our towel was not changed but she left two towels for four people the next day. We got them from sauna room. The sauna room was ok. The staff was great! They say they have '24 shop' but it barely has anything.
My family of four had a one-night stay in Amsterdam and needed a hotel close to the airport. This one was very nice. Food options are limited, but the rooms were nice and clean. There is a shuttle to the airport. (Make sure to book ahead!) Our favorite part, though, was the AMAZING park right behind the hotel. We took a long walk through the park: a lake, beautiful flowers, fun and interesting playground equipment, and nice paved and unpaved trails. It was a nice was to spend the evening.
Close to Schipol with plenty to do. Clean and convenient!
The room was clean and quiet. The staff was very nice and helpful.
Thanks for staying with us. We appreciate your feedback!