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Recent guest reviews

The property is new and modern looking, clean. We liked the room. However, we were not impress when we arrived only to find out we didn't have any complimentary bottled water for our coffee. To make matters worse, when we went out the following day, we requested housekeeping but unfortunately, when we came back at the end of the day, our room was not cleaned, no new towels and etc.

Nice hotel next to the airport and close to the city.

It is not connected to airport shuttle service. The morning buffet is very nice

Everything - great hotel! Great service and amenities - just wish there was a hotel shuttle to airport. Otherwise - highly recommend. Take Uber or train via airport as taxi is very expensive.

Very nice stay. Rooms are rather small. They need additional line cooks during breakfast time. Easy access to Schiphol airport from Hoofddorp station which is just across from the hotel.

Loved the Spanish bartender working the bar the night we were there! He explained details about the craft cocktails he was mixing up and was very personable! Quite a gentleman. Made our one night stay much more interesting! Wish we could get Tulip Vodka at home here in the US! Hotel is a bit further from the airport than we expected and does not have a shuttle but the staff arranged for our cab in the morning and made it easy for us to get to our flight without a hitch.

This is an excellent hotel and it is advertised as an "airport" hotel. The problem is there is no shuttle service from Schipol. When I called the hotel, the receptionist tole me to take the local train to Hoofddorp. You need to find the train station in ultra busy Schiphol airport, buy the train ticket, find the correct train platform, get off at Hoofddorp, carry your luggage on a flight of stairs because there is no escalator, walk out of train station and find your way to the hotel, about 200 meters. In my opinion, it's better to take a taxi (aout 25 euro) or Uber, 11 euros, Very convenient to use Uber compared to taking the local train.

Great hotel for a several day visit to Amsterdam. Location is handy for travel by train to the center of Amsterdam. Its location is one train stop from the airport which is great after a long flight.

Front desk staff were very friendly and eager to help

Excellent I had a great stay here. Very clean and very astetically pleasing. The only thing was the mattress could be more comfortable. Very good stay.

We had a 36 hour stopover in Amsterdam. The hotel is one stop away from the airport on the train (which takes 5 minutes) and is across the street from the train station. The hotel is beautiful, modern, and clean. The breakfast is absolutely wonderful, but it will be much more expensive if you don't include it in your room reservation. The rooms are comfortable and well equipped, though a bit small. The Amsterdam Central railway station is about minutes away by train. I highly recommend this hotel and would definitely stay here again.

Excellent place to stay for business or for pleasure

It is close to the airport and conveniently located for transit or working outside of Amsterdam.

A bit further away from the airport. Need to take a train, bus or taxi.

Love the hotel, the decor. Friendly staff. Even like their lobby and restaurant. However. You have to take a train, a bus or a taxi to get to the airport. For early morning flight. I did not like leaving the hotel at dark to take the train although nothing made me feel unsafe.

Planned on a nice weekend in Amsterdam. Didn't want to pay a high cost for a room downtown so I decided on Novotel next to the Amsterdam Airport. It was the best decision. The hotel is spotless and beautiful. The rooms are large and wonderful. Staff was accommodating and very nice. The location is perfect. Only a two minute walk to the station with less than a 20 minute trip to downtown. Trains runs just about every 15 minutes. I look forward to staying with them again. It really was a wonderful hotel and the best decision is to stay outside of downtown. Thank you for everything. Wonderful stay and thats coming from a very opinionated American. Bravo Novotel!!

Very conveniently located in terms of being close to Schiphol. Stayed with family and really liked the hotel.

Taurusavenue 12 Hoofddorp

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Winkelcentrum Vier Meren is within a mile (2 km) of Novotel Amsterdam Schiphol Airport, and other popular attractions like Business Park Schiphol-Rijk are within a few miles (5 km). This 4-star hotel has 314 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

Enjoy a bite to eat at the hotel's brasserie, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM.


Rooms

All of Novotel Amsterdam Schiphol Airport's 314 air-conditioned rooms provide free minibar items, coffee makers, and free bottled water. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also standard.


Property features

Guests of Novotel Amsterdam Schiphol Airport enjoy a fitness center, free WiFi in public areas, and a business center. Self parking is available for EUR 15 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a computer station, free newspapers, and a terrace.

Room options

Junior Suite

King 1 | Sleeps 3

Standard Room (for 2 kids)

Full 1 | Sleeps 4

Comfort Room

Full 1 | Sleeps 3

Standard Room

Twin 2 | Sleeps 2

Guest reviews for Novotel Amsterdam Schiphol Airport

Everyone (25) Couples (1) Family (1)
3
Everyone

The property is new and modern looking, clean. We liked the room. However, we were not impress when we arrived only to find out we didn't have any complimentary bottled water for our coffee. To make matters worse, when we went out the following day, we requested housekeeping but unfortunately, when we came back at the end of the day, our room was not cleaned, no new towels and etc.

By , from Hoofddorp on Sep 4, 2019

Review comment responded on Sep 7, 2019

Dear Mr. Jon, Thank you for the recent stay and feedback. I will check with whom you have spoken with regards to cleaning the room and train them accordingly. Also i would like to point out that our tap water is of the finest quality in the world. The idea is that you use tap water for making tea or coffee. kind regards,

5
Everyone

By on Aug 6, 2019

Review comment responded on Aug 6, 2019

Thanks Anon!

5
Everyone

Nice hotel next to the airport and close to the city.

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Hi Michael, Thank you for your kind words and time to write this review. We are very happy to read that you enjoyed your stay with us. Please rest assured I will pass your compliments on to my team which strives for excellent guest service each day. I firmly believe that a review like this acknowledges the hard work they put in and will serve as an encouragement to all our staff into continuing to exceed guest expectations. Once again, thank you for your time. I hope your next stay will be as pleasant as this one was. Vriendelijke groeten / kind regards,

4
Partner Couples

It is not connected to airport shuttle service. The morning buffet is very nice

By on May 19, 2019

Review comment responded on May 22, 2019

Dear Anon, Thanks for the recent stay and feedback. I understand your point about the free shuttle bus, but in many cases this service is also paid, shared between up to 3 properties or only run once every 40 minutes whereby places are not guaranteed. Next to this I trust you appreciate there is no such thing as a free shuttle. The cost of running such a service is up to Euro 300K a year and these costs are always build in to the room rate you pay as a guest. As such, many guests tell us they feel we offer a better product for a lower price than similar hotels. Next to that we have also created a "Novotel Transit App" available in all App stores which gives quick and easy access to real time travel info and also is a great travel tool for the 20 minute train trip to Amsterdam Central Station or any of the other highlights in the region.

5
Everyone

Everything - great hotel! Great service and amenities - just wish there was a hotel shuttle to airport. Otherwise - highly recommend. Take Uber or train via airport as taxi is very expensive.

By on May 12, 2019

Review comment responded on May 15, 2019

Hi Anon, Thanks for the lovely review and recent stay. I understand your point about the free shuttle bus, but in many cases this service is also paid, shared between up to 3 properties or only run once every 40 minutes whereby places are not guaranteed. Next to this I trust you appreciate there is no such thing as a free shuttle. The cost of running such a service is up to Euro 300K a year and these costs are always build in to the room rate you pay as a guest. As such, many guests tell us they feel we offer a better product for a lower price than similar hotels. Next to that we have also created a "Novotel Transit App" available in all App stores which gives quick and easy access to real time travel info and also is a great travel tool for the 20 minute train trip to Amsterdam Central Station or any of the other highlights in the region. Safe travels!

5
Everyone

Very nice stay. Rooms are rather small. They need additional line cooks during breakfast time. Easy access to Schiphol airport from Hoofddorp station which is just across from the hotel.

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

Thanks for the feedback Anon.

4
Everyone

By on Nov 28, 2018

5
Everyone

Loved the Spanish bartender working the bar the night we were there! He explained details about the craft cocktails he was mixing up and was very personable! Quite a gentleman. Made our one night stay much more interesting! Wish we could get Tulip Vodka at home here in the US! Hotel is a bit further from the airport than we expected and does not have a shuttle but the staff arranged for our cab in the morning and made it easy for us to get to our flight without a hitch.

By , from Chicago on Nov 11, 2018

Review comment responded on Nov 12, 2018

Hi Michael, Thank you for your kind words and time to write this review. We are very happy to read that you enjoyed your stay with us. Please rest assured I will pass your compliments on to Jonathan (our Spanish bartender) who strives for excellent guest service each day. I firmly believe that a review like this acknowledges the hard work they put in and will serve as an encouragement to all our staff into continuing to exceed guest expectations. Once again, thank you for your time. I hope your next stay will be as pleasant as this one was. Vriendelijke groeten / kind regards

4
Everyone

By on Oct 17, 2018

Review comment responded on Oct 19, 2018

Dear Anonymous, Thank you for your kind words and time to write this review. We are very happy to read that you enjoyed your stay with us. Please rest assured I will pass your compliments on to my team which strives for excellent guest service each day. I firmly believe that a review like this acknowledges the hard work they put in and will serve as an encouragement to all our staff into continuing to exceed guest expectations. Once again, thank you for your time. I hope your next stay will be as pleasant as this one was. Vriendelijke groeten / kind regards,

5
Everyone

This is an excellent hotel and it is advertised as an "airport" hotel. The problem is there is no shuttle service from Schipol. When I called the hotel, the receptionist tole me to take the local train to Hoofddorp. You need to find the train station in ultra busy Schiphol airport, buy the train ticket, find the correct train platform, get off at Hoofddorp, carry your luggage on a flight of stairs because there is no escalator, walk out of train station and find your way to the hotel, about 200 meters. In my opinion, it's better to take a taxi (aout 25 euro) or Uber, 11 euros, Very convenient to use Uber compared to taking the local train.

By on Sep 29, 2018

Review comment responded on Oct 1, 2018

Thank you for your recent stay and feedback. A small tip for the next time you want to stay with us: We have also created a "Novotel Transit App" available in all App stores which gives quick and easy access to real time travel info and also is a great travel tool for the 20 minute train trip to Amsterdam Central Station or any of the other highlights in the region.

Novotel Amsterdam Schiphol Airport

Taurusavenue 12, Hoofddorp, 2132 LS
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