Nice big room. Ocean view w/balcony. Small piece of trash on the floor and unsure if toilet was cleaned. No soap, but easily remedied by asking front desk.
We had to leave and stay elsewhere because the rooms were so dirty and smelly that we couldn’t be in them for more than 15 minutes without feeling sick. The front desk staff was very nice. They tried upgrading our room after the first one was so dirty, but the second one was worse. The front desk staff apologized profusely and gave us a refund. We stayed at a different hotel for the night that was clean, well kept, modern, and offered much nicer amenities… for a very similar price.
Kitchen area wasn’t clean very well. Bed was old! But it was a great room and we really enjoyed it! Would for sure stay again and recommend!
The staff was wonderful but the building was in poor shape. The shower diverted button kept turning the shower off. The freezer was unusable because it needed to be defrosted. There was only one elevator for the entire hotel.
Out dated and needed general maintenance. Take some of the old TV's out of the bathrooms! Start there.
close to beach
Loved the view...staff were great. Restaurant is closed and no continental breakfast or food on-site. Rooms need remodeling. But was clean.
The rooms and tvs need updated.
Go to ocean shores every year and thought we would try the shilo…going back to our regular hotel next year
The property was extremely dated including the antenna tv in the bathroom and old tub. They did NOT provide soap which during a pandemic was obsurd and the main guest bathroom was not functioning. We found a dollar general to get soap. The town itself was just a little sad overall. Would not stay there again
It was a trip to the ocean
The room was big enough for our family, beds were small n pillows sucked. Also we were charged an additional 400 that is being reversed and so we were short on money bec
Liked ocean view. Only negative was north end door key entry pad broken. Open all the time. Wires in view. Maybe you were waiting for new pad.
It has balconies in the beachfront side and a nice sitting area inside.
Loved our spacious room on second floor. Needs more lighting on back entrance at night.
The ocean view .... awesome sunset location to shopping
The room itself was nice, but check-in is a nightmare. There was a long line (about 10-12 people) and only one lady staffing the desk. Most peopel were told there room was not ready at check-in time of 4:00. You get put on a list to call when your room is ready, but with only one person at the desk there is no time for them to call, so be sure to come back and wait in line again to check. I finally got a room just after 5:00 but others were in the lobby still waiting for their rooms (and very unhappy!). That is too late to check in to a hotel! They seem to be letting the outside of the building go. Back patios were disgusting with trash and debris. Dog poop everywhere outside. Shame on dog owners but would be nice if the staff scooped it up now and then since the owners don't. A bottom floor view of a big bush is the same price as a 4th floor ocean view. If you stay here, get a 4th floor room. People above me sounded like Big Foot. You can hear every footstep. Very loud. The room itself is great, especially for playing ball with you dog. Bring your own plates, utensils, etc. Not even a dish towel provided. My one complaint about the room is the showerhead was handheld. They don't even have a thing to hang it on, so how do you soap up your hair holding the showerhead?
Ocean Shores Beach is within a mile (2 km) of Shilo Inn Suites Hotel - Ocean Shores, and other popular attractions like Quinault Beach Resort & Casino are within a few miles (5 km). This 113-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
Satisfy your hunger from the comfort of your room with room service.
The 113 accommodations feature sitting areas. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.
Guests staying at Shilo Inn Suites Hotel - Ocean Shores enjoy an indoor pool, a gym, and a sauna. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a business center.
Nice big room. Ocean view w/balcony. Small piece of trash on the floor and unsure if toilet was cleaned. No soap, but easily remedied by asking front desk.
We had to leave and stay elsewhere because the rooms were so dirty and smelly that we couldn’t be in them for more than 15 minutes without feeling sick. The front desk staff was very nice. They tried upgrading our room after the first one was so dirty, but the second one was worse. The front desk staff apologized profusely and gave us a refund. We stayed at a different hotel for the night that was clean, well kept, modern, and offered much nicer amenities… for a very similar price.
Kitchen area wasn’t clean very well. Bed was old! But it was a great room and we really enjoyed it! Would for sure stay again and recommend!
The staff was wonderful but the building was in poor shape. The shower diverted button kept turning the shower off. The freezer was unusable because it needed to be defrosted. There was only one elevator for the entire hotel.
Out dated and needed general maintenance. Take some of the old TV's out of the bathrooms! Start there.
close to beach
Loved the view...staff were great. Restaurant is closed and no continental breakfast or food on-site. Rooms need remodeling. But was clean.
The rooms and tvs need updated.
Go to ocean shores every year and thought we would try the shilo…going back to our regular hotel next year
The property was extremely dated including the antenna tv in the bathroom and old tub. They did NOT provide soap which during a pandemic was obsurd and the main guest bathroom was not functioning. We found a dollar general to get soap. The town itself was just a little sad overall. Would not stay there again
Thank you for the review. I will include your comment on the room cleanliness to my head housekeeper.