We'll probably try somewhere else next time. The hotel and facilities were underwhelming, but serviceable. (May 2025)
Staff was solid- so we'll start there. The gentleman working the evening was nice at check-in and hustled us up a towel replacement when we returned on night two- so I'd say the staff definitely aided the experience and might be the lone, purely positive part of this review.
The room was sufficient, but the mattresses looked ancient-old (voting/drinking age?!?) and were springy and uncomfortable. Finishes were worn and tired and the patio door didn't latch (Safety with kids and security issue! TBF- There was an un-labeled child-safety lock "thing" on the door that seemed ready to come apart and might not be clear to most parents.).
We got the level 2-side and, we were too low to actually have a view of anything worth seeing... Not gaining any points for the review! (To be fair, I probably picked the option with a few more SF, not realizing I was sacrificing location/view-potential.) Level 3 /4 might have been better view-wise, but that wasn't our experience!
The pool area was well-worn, finishes were failing, and the room echoes loudly. Of course, none of that matters to my happy-to-be-swimming kids. The pool water was nice and warm and the Jacuzzi was legit hot. The same employee popped up re-filling towels (again), after a request from other guests. +1 for the staff again.
Breakfast was... food(ish). Stale pastries. Empty coffee. Stick to the waffles.