Excellent service and top notch facility with a staff who notices all the little things. For instance, my husband left his glasses on the counter while we were out. When we returned they had placed a glasses lens cleaner with them. They were very accomodating and I appreciated the fruit infused water ...
We love this hotel and have stayed twice. They have done nice updates in the last two years. The food is amazing, but be aware options are pricey, but if they have the broccoli and cauliflower in the Conservatory, don't miss it! We were a little disappointed that we did not receive our welcome bags ...
Nice location. The rooms are showing their age just a bit but are comfortable. The staff is the star. They are pleasant and efficient and turned good into excellent.
The location of the hotel is premiere and you can find whatever you need in the room. I like the kettle in the room which is not common in hotels in the states.
Very nice, modern and clean hotel with beautiful direct views to the golden bridge and the sea. It is not the right location to do a lot of things because it is around 10 min from the night life of SF, but the location is beautiful and easy to get anywhere
They found the room type I wanted, called me up proactively to let me know my room was ready very early, and then remembered me and my room number the whole week. Marjorie? was amazing.
The Palace was a wonderful place to stay for a few nights in San Francisco. The hotel is absolutely beautiful and the staff were very accommodating. The indoor pool and hot tub, gym, and really delicious breakfast buffet in the morning were great additions to the experience. Housekeeping, especially, ...
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