The Westin was located in the heart of union square. Pretty much everything was within walking distance. Some of the best department stores and restaurants are in union square. I enjoyed my stay at the Westin.
I could write an entire review on the staff alone. Kathryn and Betty went above and beyond to accommodate me and ensure my comfort, and I am grateful to them both. The room was very tidy and comfortable, everyone was extremely attentive, and checking in/out was a breeze.
We appreciated the great service when our flight arrived in SFO at 5 am. Zoe Hotel had a room ready so we were able to sleep for a few hours to recover from a red eye flight. That was great customer service. also we missed the complementary wine so they sent some to us in our room. Full points ...
I am glad I selected this hotel since it was near the airport and within walking distance of the Caltrain to downtown San Francisco. The only thing I didn't like about it was the fact that I could hear everything the people in the room next to me were saying. The sound came through the locked door ...
Excellent, friendly service from Kim at check-in and check-out. Rooms are a bit small, but not so much by San Francisco standards. Otherwise, excellent.
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