Great location and staff was awesome. However, it needs updates and a heavy duty cleaning not just surface cleaning. The size of the room was nice. The balcony was great but the locks were rusty and with my 15 month old granddaughter, I had to keep checking to make sure it stayed secure.
At the last minute we had to add a day to our reservation. They were so kind and helpful in doing this. We have stayed here many times before flying out of the Norfolk Airport. They are always nice, kind, helpful and the breakfast is amazing. I recommend them to everyone.
Hotel needs renovation. Paint peeling off. Bathroom needs cmplete makeover. Bedsheets had stains on them but the manager took care of us. Amenities are great. Excellent service throughout my stay. Very friendly staff and prompt followup from receptionist to make sure our request was fulfilled.
Avery comfortable bed, a desk fr laptop set up, and a fridge and microwave made the somewhat extended stay very pleasant and relaxing. Breakfast allowed guests to fuel up before a busy day.
Loved the hotel. The guy at the front desk was great good energy great customer service very kind and generous!!
Nice hotel. The staff is excellent. I loved talking to all of them. Especially Anna & Tamera. You got to get Conrad to smile. Lol. There was the cleaning smell that really got to me. The cheese omelets were ok. My overall review is it was a good hotel. The hotel has a indoor pool. But we didn't check ...
Our hotel was across the street from the beach. It was ok...the breakfast absolutely sucked, but the room was ok.
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