Skip to main content
Beginning of main content

Recent guest reviews

Vey nice hotel and will stay again. Nice room, excellent professional staff. Awesome breakfast. One drawback was overflowing trash cans outside main entrance. Once past that, awesome place.

It was a very nice place to stay, close to everything.

The property was beautiful. Did not get clean towels and ran out of toilet paper.

Staff was friendly. Room was clean. Hotel is not far from Virginia Beach. Easy check in. Overall it’s a great hotel.

The bathroom sink had vomit in it and the room smelled like smoke. We were given another room that was fine. We accepted only because all hotels in the area were full due to Memorial Day weekend.

Phone not working, cold water shut off so about scalded myself trying to wash hands before husband figured cold water shut off, no hair dryer in room so again had to use my phone to call front desk to get one one. Slight disappointment this stay.

It was calm and not very busy. It was close to many things which was great. I wished it served free breakfast especially since I have children. The beds were not the most comfortable but it served the purpose.

Everything was fine! Nice friendly staff and will definitely stay again and recommend

This hotel had bugs in their beds.

The hotel was very over ran by kids running up the halls, the day counter employee was sweet the night one was rude. We found BUGS in our bed then were offered a down graded room. I asked for a refund on my cost was told I was never charged since we checked in on the day we checked out and had a FULL charge for the night on my card. Couldn't get ahold of ANYONE to talk about it until the follow day and was told I would need to call back a different day when the manager is on site. HORRIBLE EXPERIENCE!

The pull out sofa was disgusting! We need a king and pull out and they ended switching us to 2 doubles which was not enough room!

The staff was amazing, very safe place to go with a handy gift shop

It was okay really didn’t like the rooms as much.

We arrived at the hotel to find out the restaurant, bar and pool were closed and still paid full price. Asked for extra towels saturday and sunday and they were "all out" so we got 3 bath towels for 4 people. Smokers were right out front of entrance on benches. Front desk staff was friendly.

The shower was a piece of crap !!! That was about the only thing i did not like but a bathroom is important

House keeping never serviced room on a multiple night stay. Bathroom wasn’t cleaned properly prior to stay. Initial entry revealed a visibly dirty toilet bowl. I elected to goto a local Target to purchase a toilet bowl brush and liquid Clorox cleaner. Already packed Lysol spray disinfectant and Clorox wipes to sanitize room due to COVID 19 pandemic. The bathroom condition was unacceptable and poorly stocked for four people: 1/2 roll of toilet paper and towel set for one. Went to the front desk to pick up items. Was asked to placed used bath towels outside room door upon checking out; didn’t comply with that request. Highly disappointed with this recent stay because I’ve stayed at the property before, a couple of years ago, and service was excellent then.

Bonney Rd Virginia Beach VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Northwest, Crowne Plaza Virginia Beach Town Center, an IHG Hotel is within a 15-minute drive of popular attractions such as Lynnhaven House and Nauticus National Maritime Center. This 3.5-star hotel has 149 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

All 149 air-conditioned rooms feature sofa beds, microwaves, and refrigerators. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and laptop-compatible safes are other standard amenities. Private bathrooms are not ensuite.


Property features

Guests of Crowne Plaza Virginia Beach Town Center, an IHG Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Business Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Accessible Tub)

1 King Bed | Sleeps 2

Room, 2 Twin Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

2 Twin Beds | Sleeps 4

Guest reviews for Crowne Plaza Virginia Beach Town Center, an IHG Hotel

Everyone (22) Couples (6) Business (1) Family (19) Other (1)
5
Partner Couples

Vey nice hotel and will stay again. Nice room, excellent professional staff. Awesome breakfast. One drawback was overflowing trash cans outside main entrance. Once past that, awesome place.

By on Aug 11, 2021

Review comment responded on Aug 13, 2021

Thank your your excellent feedback we are happy to read that you enjoyed you stay with us. We hope to welcome you back in then future.

5
Everyone

It was a very nice place to stay, close to everything.

By on Jul 21, 2021

Review comment responded on Jul 29, 2021

Thank you for taking time to leave us positive feedback about your stay. We are happy to hear that you enjoyed all that The Crowne Plaza Town Center have to offer. It was a pleasure to read your comments about our property! Your kind comments will be shared with our team. We look forward to being of service to you during future visits to Virginia Beach.

3
Partner Couples Business Business

The property was beautiful. Did not get clean towels and ran out of toilet paper.

By on Jul 10, 2021

5
Family Family with small children

Staff was friendly. Room was clean. Hotel is not far from Virginia Beach. Easy check in. Overall it’s a great hotel.

By on Jul 7, 2021

Review comment responded on Jul 29, 2021

Thank you for taking time to leave us positive rating about your stay. We are happy to see that you enjoyed all that The Crowne Plaza Towne Center have to offer. It was a pleasure having you. Your kind rating will be shared with our team. We look forward to being of service to you during future visits to Virginia Beach.

5
Family with small children

By on Jul 6, 2021

Review comment responded on Jul 29, 2021

Thank you for taking time to leave us positive rating about your stay. We are happy to see that you enjoyed all that The Crowne Plaza Towne Center have to offer. It was a pleasure having you. Your kind rating will be shared with our team. We look forward to being of service to you during future visits to Virginia Beach.

2
Family

The bathroom sink had vomit in it and the room smelled like smoke. We were given another room that was fine. We accepted only because all hotels in the area were full due to Memorial Day weekend.

By on Jun 9, 2021

Review comment responded on Aug 4, 2021

Thank you for your feedback- we'll work hard to fix the issue you experienced. Thanks for letting us know and hope to welcome you back in the future to provide you with a better experience. Thank you again for staying with us.

1
Everyone

By on Jun 1, 2021

3
Partner Couples

Phone not working, cold water shut off so about scalded myself trying to wash hands before husband figured cold water shut off, no hair dryer in room so again had to use my phone to call front desk to get one one. Slight disappointment this stay.

By on May 3, 2021

4
Family with small children Family

It was calm and not very busy. It was close to many things which was great. I wished it served free breakfast especially since I have children. The beds were not the most comfortable but it served the purpose.

By on Apr 28, 2021

4
Family

Everything was fine! Nice friendly staff and will definitely stay again and recommend

By on Apr 20, 2021

Crowne Plaza Virginia Beach Town Center, an IHG Hotel

4453 Bonney Rd, Virginia Beach, VA 23462
url importing http://www.orbitz.com/Virginia-Beach-Hotels-Crowne-Plaza-Virginia-Beach-Town-Center,-an-IHG-Hotel.h25708-p2.Hotel-Reviews
There was an error importing /Virginia-Beach-Hotels-Crowne-Plaza-Virginia-Beach-Town-Center,-an-IHG-Hotel.h25708-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Virginia-Beach-Hotels-Crowne-Plaza-Virginia-Beach-Town-Center,-an-IHG-Hotel.h25708-p2.Hotel-Reviews

Frequently asked questions