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We usually stay here for our Summer vacations. I felt this trip, customer service was not as helpful as times in past. No above and beyond accommodations as in the past. Disappointed to the point we stayed extra days elsewhere while in Sedona. Still enjoyed my time there up until we decided to extend our stay and got no assistance. To the point we were told to go on their website to book more days rather than assist at the front desk in person.

Unit felt dirty amd dingy mold pouring out of shower wall. Vanity lights only worked periodically, door to balcony is nearly impossible to open. View was amazing.

The place was a 2 story townhouse and so much larger then expected. Everything was clean and well cared for. The kitchen contained everything needed to cook. It was extremely comfortable and felt homey. It was nice and quiet, the staff very friendly and helpful.