$149 Cheap flight deals from Santa Rosa (SFO) to Cancun (CUN)

Its all about the Staff here in addition to the splendid property and food!

Pros: We stayed in one of the beachfront bungalows and had our own private beach access, lounge chairs, even hammocks. THUMP THUMP THUMP My spouse is AFAB non-binary, post-chest surgery and was able to lie in the sun without a top -- something hard to do in a lot of beach spaces. The room looked nice and the bed was comfortable; toilet was separate from sinks and shower, which always helps with 2 people. THUMP THUMP THUMP Cons: The hotel next door plays really loud music from mid-afternoon until midnight or 2am, depending on the night. It's not Maya's fault, but the sound carries over the beach. We chose to go to Tulum because we heard it was quieter than Cancun, but this is unfortunately in the party district. THUMP THUMP THUMP I was able to tune out the music with ear plugs, but this meant that there was no falling asleep to the sound of the waves. My spouse had a harder time with it and had to take sleep aids because the THUMP THUMP THUMP was driving them insane. The lighting in the room is very ambient and relaxing at night, but there is almost no light by the bathroom mirror. THUMP THUMP THUMP If you want to put on makeup or shave, leave the room and find one of the random mirrors gracing the grounds around the hotel. At night, forget it. The restaurant turned us away at 5pm when they close at 6, told us to come back at 8. When we got food at 9 it was cold and underwhelming. If the THUMP THUMP THUMP in this review drives you nuts, look for a different hotel.

For Hard rock I expected more for the price point. This is my 4th time to riviera Maya and went for a wedding. I would not book this place. For starters the breakfast buffet is usually my favorite but it was limited in selection. Lunch was very limited also. Mostly buffet items and grilled fried foods at the pools. Dinner required reservations with French being surprisingly good. hibachi was also decent. The best part was the music. Always good music playing everywhere. Live music in the evening was also very good. We stayed heaven side and The rooms were nice with terrace. The walk is very far to the hacienda side and we have to go to that side a lot because most things happen on that side. Overall an ok experience. I would not recommend.

Amazing resort loved all the property has to offer. The events at the theater that took place every night were spectacular. Food was great.

With only 63 suites on property, it is a very quiet, peaceful, intimate experience with more than enough staff to meet your every need. The cuisine is prepared by chefs and are authentic latin american dishes. The architectural details are incredible. If you are looking for lots of action, crowds and excitement, this is not the right place for you. BUT, if you want to be catered to, have access to everything without having to wait, feel like it's just you at the resort, La Casa de la Playa is the place to go. We have not been to a better vacation experience than this one. We will definitely be back next year.

The service was absolutely unbelievable. Big shout out to Beto and Carlos from the breakfast buffet area, they constantly went above and beyond to make us feel special.

Wife and I went with a 3 other couples. Knowing what we read based of previous reviews, I’d say it was def interesting for sure. The theme nights are fun and entertaining for sure. As far as things to do, there isn’t much. Two small pools and few dining options. We made the best of it as we do anywhere we go. Overall, I’d give this place a 6.5/10.

This property is not equipped to handle the amount of people staying here. Peope are running to the pool and beach at 7 a.m. to get lounge chairs bc there are not enough on the property. The dining facilities are not large enough. My party was turned away a few times bc the various reataurants were full or at capacity (only one restaurant takes a reservation which is a scramble to get at 8 a.m. each morning).The room was outdated and needs renovating and new decor. It was hard to get anyone to help with anything. Once, I did connect with someone he/she was nice, polite, and helpful. The hotel is understaffed and needs more lounge chairs and umbrellas.