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Where do I start room reek of mold. Walls had mold all sorts of places. Shower head flow was very limited. Air conditioning had a dead huge roach inside. Pictures promoted was nothing what it was. False advertising!!! Snacks provided were expired. Will never go back or recommend. Only positive was the A/C worked very well.

This property was ideally located near the town of Cabo Rojo and its popular sites, When we arrived, it seemed too good to be true. The place was lovely, very tidy and equipped with everything we needed. It almost felt like home away from home and we treated it as is. When we first walked in, we noticed a puddle of water near the refrigerator and immediately noticed that the water filter in the laundry area was damaged. We contacted the host/team and the water leak issue was resolved in no time demonstrating their commitment to guest satisfaction. This mishap did not disrupt our stay in any way. We are looking forward to come back as it was one of the biggest, enjoyable and most important highlight of our trip. Recommend 1000%

Queremos expresar nuestro más sincero agradecimiento por toda la amabilidad, hospitalidad y el excepcional recibimiento que nos brindaron desde el momento de nuestra llegada. Estas mini vacaciones que realizamos desde Miami se convirtieron en una experiencia verdaderamente inolvidable. Durante estos cuatro días disfrutamos de una estadía espectacular, rodeados de una naturaleza maravillosa que nos regaló paz, tranquilidad y una relajación total. Cada detalle, cada atención y cada gesto de cortesía hicieron que nos sintiéramos como en casa. Deseamos agradecer especialmente a Ricardo y a su esposa, a Joseph y a su esposa, así como a todos los demás miembros de esta hermosa familia que hacen de Serena Boutique Hotel un lugar tan especial. Su dedicación, calidez humana y compromiso con sus huéspedes se reflejan en cada rincón de este paraíso. Nos llevamos recuerdos maravillosos y la certeza de que volveremos en otra ocasión, quizás por más días, para seguir disfrutando de este lugar tan único. Sin duda, recomendaremos Serena Boutique Hotel a nuestros familiares y amigos con total confianza y entusiasmo. Gracias por hacer de nuestra estancia una experiencia tan especial e inolvidable. Con mucho cariño y gratitud,

it’s an unbelievable property, everyone is extremely kind everything is well done. it was a life changing trip

My two sisters and I came to this property for a long weekend to celebrate my sister's birthday! It was truly a wonderful stay. Our oceanfront room was spacious with a beautiful view. The staff were attentive and helpful with all of our questions. We took advantage of the spa for massages, participated in a yoga session, and utilized the complimentary bikes for a ride around the property. All weekend, we were plotting how to bring the rest of our families to enjoy the resort in the future! Thank you for an outstanding weekend!

We made it our mission to use every amenity this Four Seasons offers, and somehow the property delivered on all of them. We started our days at the breakfast buffet ($52). The spread was incredible, but the real star was the passion fruit juice. I'm not exaggerating when I say I had three glasses every single morning. From there we kept busy. We played tennis, hit balls at the driving range, and took a cart around the golf course. We tried both swimming pools, which were spotless, and spent time on a beach with some of the softest sand we've ever walked on. We borrowed bikes and rode the trails down to the farm, the animal sanctuary, and the petting zoo, which was a highlight. We also spent time at the wellness center, which was the perfect way to slow down between activities. One of the best parts was how uncrowded everything felt. There were so few guests that the pools, beach, and courts felt almost private. And whenever we needed to get somewhere, a golf cart was ready to take us anywhere on the property at a moment's notice. Dinner was just as memorable. We tried the new restaurant, Perla, and it was awesome. But Palm Court absolutely blew our minds. If you only have one dinner here, or even three, make it Palm Court. Of course, the legendary Four Seasons concierge lived up to the reputation. Every request was handled quickly and with genuine warmth. To sum it up in one word: iconic.

Queremos expresar nuestro más sincero agradecimiento por toda la amabilidad, hospitalidad y el excepcional recibimiento que nos brindaron desde el momento de nuestra llegada. Estas mini vacaciones que realizamos desde Miami se convirtieron en una experiencia verdaderamente inolvidable. Durante estos cuatro días disfrutamos de una estadía espectacular, rodeados de una naturaleza maravillosa que nos regaló paz, tranquilidad y una relajación total. Cada detalle, cada atención y cada gesto de cortesía hicieron que nos sintiéramos como en casa. Deseamos agradecer especialmente a Ricardo y a su esposa, a Joseph y a su esposa, así como a todos los demás miembros de esta hermosa familia que hacen de Serena Boutique Hotel un lugar tan especial. Su dedicación, calidez humana y compromiso con sus huéspedes se reflejan en cada rincón de este paraíso. Nos llevamos recuerdos maravillosos y la certeza de que volveremos en otra ocasión, quizás por más días, para seguir disfrutando de este lugar tan único. Sin duda, recomendaremos Serena Boutique Hotel a nuestros familiares y amigos con total confianza y entusiasmo. Gracias por hacer de nuestra estancia una experiencia tan especial e inolvidable. Con mucho cariño y gratitud,

My husband & I stayed for 5 days, 4 nights. This place was EXACTLY as pictured in the photos. I didn't know if it was going to be as beautiful as it was in the photos, but I trusted the previous reviews and gave it a try. I'm so glad I did! It exceed our expectations in beauty, comfort, and pure tranquility. The bedroom, outdoor dining, and yard were spacious. This place was located at the edge of El Yunque Rainforest. It was a SPECTACULAR view to wake up to everyday, and the Rainforest Melody came to life at night! The kitchen and bathroom were smaller than we expected, but were still exactly as pictured, so that was on me. What I didn't understand before booking was total space available to us. From my understanding, after staying, is that it's a 2-story house. The owner, or caretaker, lives upstairs, and the 1st floor is for the guests. It's far (1 hour) from San Juan, but was super convenient when we booked the 3:30am ferry from Ceiba to Culebra. It was less than 20 minutes to the ferry. Shampoo, conditioner, shower gel, 2 shower towels are provided in the bathroom (no face wash rags). Dish soap, dish sponge, and paper towels were provided in the kitchen. There is a washing machine outside. There's no dryer, but there's clothes lines & clothes pins. Bring your own laundry soap. It's good to note that you can get away with only speaking English in San Juan, but if you stay in rural areas, you should be, at minimum, well-established in basic Spanish.

Such a nice and relaxing place to stay. Off the beaten path but not too far from Luquillo