$147 Cheap flight deals from Austin (AUS) to Xpu-Ha (CUN)

Pros: We stayed in one of the beachfront bungalows and had our own private beach access, lounge chairs, even hammocks. THUMP THUMP THUMP My spouse is AFAB non-binary, post-chest surgery and was able to lie in the sun without a top -- something hard to do in a lot of beach spaces. The room looked nice and the bed was comfortable; toilet was separate from sinks and shower, which always helps with 2 people. THUMP THUMP THUMP Cons: The hotel next door plays really loud music from mid-afternoon until midnight or 2am, depending on the night. It's not Maya's fault, but the sound carries over the beach. We chose to go to Tulum because we heard it was quieter than Cancun, but this is unfortunately in the party district. THUMP THUMP THUMP I was able to tune out the music with ear plugs, but this meant that there was no falling asleep to the sound of the waves. My spouse had a harder time with it and had to take sleep aids because the THUMP THUMP THUMP was driving them insane. The lighting in the room is very ambient and relaxing at night, but there is almost no light by the bathroom mirror. THUMP THUMP THUMP If you want to put on makeup or shave, leave the room and find one of the random mirrors gracing the grounds around the hotel. At night, forget it. The restaurant turned us away at 5pm when they close at 6, told us to come back at 8. When we got food at 9 it was cold and underwhelming. If the THUMP THUMP THUMP in this review drives you nuts, look for a different hotel.

Amazing and beautiful property! Thank you!

Its all about the Staff here in addition to the splendid property and food!

We stayed 4 nights at Valentin Imperial Riviera Maya and overall had a great experience. Transportation arranged through the resort was smooth and comfortable, and check-in was pleasant with champagne offered while we waited. Afterward, a golf cart took us to our room. The room was modern with nice built-in tech like Bluetooth speakers and electronic “Do Not Disturb” panels. Two small drawbacks were the smoke detector above the bed flashing all night and a very loud coffee machine. The food was excellent. We especially enjoyed L’Olivo (Italian), La Hacienda (Mexican), and Mar y Tierra (steak & seafood). The breakfast buffet had great variety, Cafe Sisal was perfect for coffee and desserts, and the food trucks were great for lunch. Activities were a highlight - carbine shooting, Zumba, and pool games. Israel, Carlos, and Pablo from the entertainment team were fantastic. The property is beautiful and very clean, and seeing coatis and iguanas around the resort was a fun touch. The beach itself is beautiful, although we were unlucky with heavy seaweed during our stay so swimming wasn’t possible. The only real downside was the pool lounge situation. Guests reserve chairs very early (around 5 AM). When I moved unattended items after confirming with staff it was allowed, another guest threatened me. The resort should remind guests at check-in and clear chairs before the pool opens at 7 AM. Overall we had a great stay and would absolutely return to this resort.

Room was clean and all the services and amenities were great. Staff were very courteous and helpful. Moon Palace Nizuc truly offers the full inclusive experience!!