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Hotel Tannenhof

3.5 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Tannenhof

Front of property - evening/night
Reception
Breakfast, lunch, dinner served; Italian cuisine
Gallery Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
3 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Basic Double or Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(17 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Family Room

10.0 out of 10
Exceptional
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Zermatt

Located in Zermatt City Centre, Hotel Tannenhof is next to Zermatt-Matterhorn Ski Paradise and St. Mauritius Church. This 16-room, 3.5-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Old Zermatt - ‬4 min walk

About this property

Hotel Tannenhof

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
Hotel Tannenhof features free WiFi in public areas and a hair salon. The front desk has multilingual staff that can help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, safes, and wardrobes or closets are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Jan 12 - Jan 13
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/airplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Hotel Tannenhof?

Hotel Tannenhof offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see near Hotel Tannenhof?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Is parking available on site at Hotel Tannenhof?

No, this hotel doesn't offer parking.

Does Hotel Tannenhof have a casino?

No, Hotel Tannenhof doesn't have a casino.

Is there an indoor pool at Hotel Tannenhof?

No, there is no indoor pool at this hotel.

Is Hotel Tannenhof good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a bar and a restaurant.

Does Hotel Tannenhof have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Tannenhof have a restaurant with a breakfast menu?

Yes, Hotel Tannenhof serves free buffet breakfast at Golden LokDown each morning.

Does Hotel Tannenhof allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Tannenhof for a fee of CHF 25.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Tannenhof?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Tannenhof?

The closest major airport to Hotel Tannenhof is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies that I can book at Hotel Tannenhof?

Yes, some guestrooms at Hotel Tannenhof offer a balcony and may feature mountain views.

Hotel Tannenhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 267 out of 341 reviews
Rating 8 - Good. 54 out of 341 reviews
Rating 6 - Okay. 14 out of 341 reviews
Rating 4 - Poor. 3 out of 341 reviews
Rating 2 - Terrible. 3 out of 341 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff at this hotel were amazing! They really took care of us. And even though we didn't have a reservation at the restaurant (and they were full), they gave us a glass of wine while we waited and got us in quickly. And it was fantastic! Great hotel in Zermatt!
Stayed 1 night in Oct 2025

10/10 Excellent

John, huntington beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff (from the reception, restaurant or cleaning personnel), went above and beyond in their efforts to ensure the excellence of our stay. I would recommend without hesitation. Thank you to everyone involved.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Matterhorn view at breakfast back glass door 😍
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean, quiet and modern room. Good breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff is very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the family room that is on the top floor, accessed from 3rd floor then by stairs. The apartment is very ni
Stayed 2 nights in Sep 2025

10/10 Excellent

ira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round!
Stayed 2 nights in Sep 2025

10/10 Excellent

Remi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Tannenhof is in a perfect, central location steps away from beautiful Matterhorn views and the charming shopping streets of Zermatt. The hotel is clean and modern with a wonderful restaurant for dinner. Francesco at the front desk was very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Liked: Amenities
Well located in centre of town, very clean, helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

2nd time just as good

2nd time visiting. Wish we could have stayed longer. I can’t compare it to others as this is the only place in Zermatt we have stayed. Only complaint - very warm. Not sure if there is HVAC or wasn’t working.
Stayed 1 night in Aug 2025

10/10 Excellent

Kerrie

Liked: Amenities
The staff was very friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Little Hotel

What a great hotel. Location is fantastic. Hotel was clean, room was small but very efficiently designed to make our stay very comfortable. Staff was very professional. We loved this hotel and would definitely return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Excellent stay! Friendly staff, clean, had everything we needed
Stayed 3 nights in Aug 2025

10/10 Excellent

Yu-Hsin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were modern and clean, and the beds were very comfortable. The hotel is very quaint and centrally located. We had a wonderful stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and pleasant. Smaller property but well worth it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel in the heart of Zermatt. We had the top floor family room which was very spacious for our family of four.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alison Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the property is perfect. It’s just off the Main Street with all the restaurants and bars but far enough back to be away from the noise. It’s also convenient for both train, gondola and fenicular stations.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

6/10 Okay

Supriyo

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t hesitate booking this property. Rooms and facilities are like new and as advertised. Great location and centrally located. Staff is very accommodating.
Stayed 3 nights in Jul 2025