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Serenity Authentic Glamping Tulum

3.5 star property
VIP Access

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Photo gallery for Serenity Authentic Glamping Tulum

White sand
Outdoor pool, sun loungers
Exterior
Beach bar
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Carretera Federal Mz 21 Lote 18-4, Solidaridad, Xpu-Ha, QROO, 77733
  • Place, Cenote Azul
    ‪1 min drive‬
  • Place, Ecopark Kantun Chi
    ‪2 min drive‬
  • Place, Xpu-ha Beach
    ‪2 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for 1 King Bed, Garden View (Harmony Tent) 1

1 King Bed, Garden View (Harmony Tent) 1 | Premium bedding, minibar, in-room safe, desk

1 King Bed, Garden View (Harmony Tent) 1

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds, Garden View (Harmony Tent)

Two Double Beds, Garden View (Harmony Tent) | View from room

Two Double Beds, Garden View (Harmony Tent)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for 1 King Bed, Jetted Tub, Garden View (Bliss Tent)

1 King Bed, Jetted Tub, Garden View (Bliss Tent) | Premium bedding, minibar, in-room safe, desk

1 King Bed, Jetted Tub, Garden View (Bliss Tent)

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

Family Cabin | Premium bedding, minibar, in-room safe, desk

Family Cabin

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for 1 King Bed, Garden View (Harmony Tent)

1 King Bed, Garden View (Harmony Tent) | Premium bedding, minibar, in-room safe, desk

1 King Bed, Garden View (Harmony Tent)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Xpu-Ha

Serenity Authentic Glamping Tulum places you within 2 miles (3 km) of Ecopark Kantun Chi and Xpu-ha Beach. This 30-room, 3.5-star hotel welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cenote Azul - 1 min drive - 1.2 miles
  • Cenote Cristalino - 1 min drive - 1.4 miles
  • Ecopark Kantun Chi - 2 min drive - 1.8 miles
  • Xpu-ha Beach - 2 min drive - 1.4 miles
  • Puerto Aventuras Marina - 4 min drive - 3.8 miles

Getting around

  • Tulum Intl. Airport (TQO) - 76 min drive

Restaurants

  • ‪Capri - ‬3 min drive
  • ‪Palmeras - ‬4 min drive
  • ‪Beach Buffet - ‬3 min drive
  • ‪Colonial Buffet - ‬3 min drive
  • ‪Strikers Sports Bar - ‬3 min drive

About this property

Serenity Authentic Glamping Tulum

Serenity Authentic Glamping Tulum features an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 120 per person. The front desk has multilingual staff that can help with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach hotel include an arcade/game room, a terrace, and a garden.
Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Weekday continental breakfast available 8:00 AM to 10:30 AM for a fee: USD 13 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Mystic
  • Serenity Beach Club

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 13 2026 to January 31 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 2 and younger (only guests older than 2 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 13 per person
  • Airport shuttle fee: USD 120 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 0123008fb13a8

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha

Serenity Luxury Tented Camp Xperience Hotels Hotel

Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha

Serenity Luxury Tented Camp Xperience Hotels

Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha

Serenity Eco Luxury Tented Camp Xperience Hotels Hotel

Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha

Serenity Eco Luxury Tented Camp Xperience Hotels

Serenity Luxury Tented Camp by Xperience Hotels

Serenity Tented Camp by Xperi

Frequently asked questions

Is free cancellation available at Serenity Authentic Glamping Tulum?

Serenity Authentic Glamping Tulum offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do near Serenity Authentic Glamping Tulum?

This hotel is located in Xpu-Ha, close to Half Moon Bay, Cenote Azul, and Puerto Aventuras Marina. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Will I be able to park at Serenity Authentic Glamping Tulum?

Yes, self parking is offered for free at the hotel.

Does Serenity Authentic Glamping Tulum feature a casino?

No, Serenity Authentic Glamping Tulum doesn't have a casino.

Is there an indoor pool at Serenity Authentic Glamping Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Serenity Authentic Glamping Tulum a good place to stay for couples?

There are many amenities for couples at this hotel, including 2 restaurants and an outdoor pool plus some guestrooms feature a private outdoor hot tub.

Does Serenity Authentic Glamping Tulum have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Serenity Authentic Glamping Tulum have a restaurant with a breakfast menu?

Yes, Serenity Authentic Glamping Tulum has 2 restaurants, and serves continental breakfast on weekday mornings for a surcharge.

Does Serenity Authentic Glamping Tulum allow pets to stay for free?

No, pets aren't allowed at Serenity Authentic Glamping Tulum.

Does Serenity Authentic Glamping Tulum have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Serenity Authentic Glamping Tulum?

The closest major airport to Serenity Authentic Glamping Tulum is Cozumel Intl. Airport (CZM), which is 26.9 mi away (262 minutes by car).

Can I book a room with a balcony at Serenity Authentic Glamping Tulum?

Yes, every guestroom at Serenity Authentic Glamping Tulum comes with a deck/patio and some offer garden views.

Serenity Authentic Glamping Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 228 reviews
Rating 8 - Good. 60 out of 228 reviews
Rating 6 - Okay. 12 out of 228 reviews
Rating 4 - Poor. 11 out of 228 reviews
Rating 2 - Terrible. 8 out of 228 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
Well this was my first time glamping and WOW… this is the way to go!!.. simple.. quite!.. affordable.. it’s in the jungle with easy access to the beach and main road!.. free access to the beach club basic food and good drinks!!. Don’t miss the sunrise at the beach!! Absolutely glorious!!. As per service… wow wow wow!!. I never had such a great experience.. special thank you to Alejandra that went well above and beyond the call of duty!!. Beautiful person inside and out!!. Thank you for helping us out on our pitch!! I’ll be going back hands down !!
Stayed 2 nights in Feb 2026

10/10 Excellent

Marie-Claude

Liked: Cleanliness, amenities
Stayed 4 nights in Jan 2026

10/10 Excellent

Joline

Liked: Cleanliness, staff & service, amenities
Staff is great, place was clean. The room had ac/heat (nights are a bit cold 17/19c) and there was hot water for thee showers 4 stars only because I didn’t really enjoy the restaurant food. Drinks were good though The beach is about 5 min walk from the front desk and there are beach chairs for rent and well as a couple of restaurants Overall a really nice place stay
Stayed 1 night in Dec 2025

8/10 Good

Manon

Stayed 4 nights in Mar 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely feel, grounds and staff plus a pretty stretch of beach. Earplugs are provided for road noise which seemed minor except aroun 5am.
Stayed 1 night in Mar 2025

10/10 Excellent

Seungwoo

Liked: Cleanliness, amenities
Very good
Stayed 1 night in Mar 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room could not have been better. It exceeded my expectation. The restaurant was a disappointment. I'm an early riser and waiting until 8:00am for coffee was inconvenient. Also the breakfast menu was limited and not great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Noah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome beach super close and walking distance to Cenote Minotaur
Stayed 3 nights in Feb 2025

10/10 Excellent

Antonia

Stayed 4 nights in Feb 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much nicer than expected!

So much nicer than expected! Grounds are gorgeous and lots of very thoughtful details through the walkways to the “rooms” we really enjoyed and would come back for sure.
Stayed 1 night in Feb 2025

10/10 Excellent

Olena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Will come back
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 7 nights in Dec 2024

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

My advice to potential customers - DO NOT STAY HERE. This is by far the worst place we stayed during our time in Mexico. The staff, with exception of the individual serving breakfast, are incompetent fools. The ambience, well if you enjoy the constant sound of high speed lorries hurtling down the dual carriageway 24 hours a day, you may enjoy. We did not. It should also be noted that from 6pm you have no access to food, restaurants, drinks, bars, nothing. You may as well be stranded at sea. For our stay, we were treated to noisy neighbours in adjacent tents. Then, for over 24 hours there was zero electricity or running water. We couldn’t shower. We couldn’t brush our teeth. We couldn’t even see 10cm in front of us after sunset. They did nothing to mitigate this for the guests. Their incompetence shining through yet again. Our stay became untenable, who can put up with this for the amount they charge per night, we decided to leave a day early and it was agreed that if we contacted hotels.com we would be able to receive a refund for the final night of our stay. Hotels.com then tried to contact Serenity to confirm but Serenity refused to respond. We’ve messaged Serenity, they’ve refused to respond to us also. These people are untrustworthy, dishonest, and dishonourable. They displayed a complete lack of customer service when it most needed. The meaning of ‘Serenity’ is the state of being calm, peaceful, and untroubled. They should probably change their name.
Stayed 4 nights in Nov 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience for Glamping.
Stayed 2 nights in Jun 2024

8/10 Good

Ryall

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great getaway to slow down and get in nature. Loved the tents, beach and experience. Unfortunately restaurant is painfully slow, with poor service over priced. Other than that, it’s a quaint little getaway!
Stayed 2 nights in May 2024

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
I booked a room for 4 people and found out about extra charges when I arrived. The price on expedia is different than the property. I was disappointed when I could not change my expedia reservation to get a discounted rate for additional people.
Stayed 5 nights in May 2024

8/10 Good

Ryall

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gem of a place! Tents, setting and beach all amazing! Hugo on the beach was the best waiter! The only downfall was the food in the restaurant at the hotel (beach was great). Poor food quality, over-priced and wait time over 60 minutes for dinner. Try that with kids - you want to stab your eye out with a fork. You don’t have many options down there for food as you’re isolated. If we did it again we would pack some fridge-friendly meals and avoid the restaurant all together. If they improved this aspect of the hotel it would be a 5 star Glamping experience!
Stayed 1 night in Mar 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience to feel free, close to the beach whici is ideal for the kids
Stayed 7 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Very quiet you have your privacy easy acess to beach! Beach was beautiful, Food was delicious! Defenetly will be back with our kids!
Stayed 3 nights in Jan 2024

2/10 Terrible

anna

Stayed 3 nights in Jan 2024

2/10 Terrible

Jeffrey

Business traveler
Disliked: Cleanliness, property conditions & facilities
They weren’t upfront about their cancellation policies. My unit had a dirty bathroom & the shower drain didn’t drain properly & smelled.
Stayed 4 nights in Nov 2023

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tropical space. Will be better when all the area construction is finished.
Stayed 2 nights in Oct 2023

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