Quality Inn & Suites Hanes Mall

2.5 star property
Hotel with free parking, 5-minute walk to Novant Health Forsyth Medical Center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hanes Mall

Lobby
Seasonal outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Courtyard
Free daily self-serve breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Novant Health Medical Park Hospital
    ‪2 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Place, Hanes Mall
    ‪10 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Winston-Salem

Quality Inn & Suites Hanes Mall places you within a 10-minute stroll of popular attractions such as Novant Health Forsyth Medical Center and Hanes Mall. This 146-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Novant Health Medical Park Hospital - 2 min walk - 0.1 miles
  • Novant Health Forsyth Medical Center - 5 min walk - 0.3 miles
  • Hanes Mall - 10 min walk - 0.6 miles
  • Adventure Landing Winston-Salem - 12 min walk - 0.7 miles
  • Wake Forest University - 9 min drive - 6.5 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪The Cookie House - ‬16 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Golden Corral - ‬18 min walk
  • ‪Hero House - ‬12 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel with free parking, 5-minute walk to Novant Health Forsyth Medical Center
Guests of Quality Inn & Suites Hanes Mall enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a vending machine, a picnic area, and an ATM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to September 04.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Hanes Mall?

Quality Inn & Suites Hanes Mall offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do close to Quality Inn & Suites Hanes Mall?

This hotel is located in Winston-Salem, a short 10-minute walk from Hanes Mall and also 13 minutes on foot from Adventure Landing Winston-Salem. You'll also find Truist Stadium and Old Salem within a short drive.

Is there parking available at Quality Inn & Suites Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Hanes Mall include a casino on the premises?

No, Quality Inn & Suites Hanes Mall doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 26 until September 04.

Is Quality Inn & Suites Hanes Mall good for couples?

Couples will appreciate amenities like a seasonal outdoor pool, free breakfast, and a garden at this hotel.

Are there hot tubs at Quality Inn & Suites Hanes Mall?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites Hanes Mall have a restaurant with a breakfast menu?

Quality Inn & Suites Hanes Mall offers free self-serve breakfast each morning though there is no restaurant.

Does Quality Inn & Suites Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Hanes Mall for a fee of USD 25 per accommodation, per day.

Are there connecting rooms at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Quality Inn & Suites Hanes Mall?

The closest major airport to Quality Inn & Suites Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 7 mi away (12 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.7 mi away (31-minute drive).

Are there rooms with balconies that I can book at Quality Inn & Suites Hanes Mall?

No, at Quality Inn & Suites Hanes Mall, there aren't any guestrooms that list a balcony.

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 271 out of 1002 reviews
Rating 8 - Good. 275 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 123 out of 1002 reviews
Rating 2 - Terrible. 173 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

johnson

Liked: Amenities, property conditions & facilities
Everything is fine except the is not sound proof, I can hear from room next to me.
Stayed 1 night in Jan 2026

10/10 Excellent

Jixiang

Stayed 2 nights in Nov 2025

10/10 Excellent

Krishna

Stayed 1 night in Oct 2025

2/10 Terrible

Harry

Stayed 5 nights in Oct 2025

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Floor in my room filthy. Sink did not drain. Shower head busted. Tv didn't work. Trash bags piled in halls every where. Dog poop on staircase. The breakfast room was ridiculously small. The hotel should use all the restaurants space and light it up. Only a very small space was used. Never stay there again! The staff was friendly
Stayed 5 nights in Oct 2025

6/10 Okay

Carrie

Traveled with family
Liked: Cleanliness
Waiting for $100 deposit back
Stayed 2 nights in Oct 2025

10/10 Excellent

Jody

Stayed 1 night in Oct 2025

6/10 Okay

Terry

Stayed 1 night in Oct 2025

2/10 Terrible

Yesenia

Disliked: Cleanliness, property conditions & facilities
Room was filthy, staff unfriendly, and “free breakfast” horrible
Stayed 1 night in Oct 2025

4/10 Poor

Tierra

Disliked: Cleanliness, amenities
I’ve stayed at this hotel a few times over the years, and this was by far the WORST experience. Some of the rooms have been renovated, but the one i received wasn’t. It was kinda dirty and one of the pillows looked like it had blood on it smh. The breakfast was trash. Definitely won’t stay here ever again.
Stayed 2 nights in Oct 2025

6/10 Okay

David

Disliked: Property conditions & facilities
None of the ice machines were working. The bathroom in the room could use a desperate upgrade. The tub faucet handle kept falling off. The floor and walls in the bathroom were dirty.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to wait 15 mins for clerk who was away from the desk at check in. The room bathroom had hair on the counter. The hotel would not provide extra towels or blankets at check in. “The laundry was closed.”
Stayed 1 night in Oct 2025

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced
Stayed 1 night in Oct 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Oct 2025

10/10 Excellent

Tenaya

Stayed 1 night in Oct 2025

4/10 Poor

Damien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Oct 2025

6/10 Okay

Thelma

Traveled with family
Well the overall stay wasn’t too bad but I think that there’s some remodeling going on and if I know that I would’ve booked another motel I didn’t realize he had outside stairs because because my sister and I are older and that didn’t help our getting around to the room very helpful and he gave me a piece of paper that’s supposed to show you what to do about the TV and it was so faint where they copied so many times that you couldn’t really know what to do so we had no TV we had no phone. It was dead so we couldn’t call the desk and I hope that the one that we stayed in is going to be remodeled it needs new carpet, but for the price in the overnight one day it was OK, but I can’t say that I would stay in a quality motel again unless it’s a newer one with a elevator.
Stayed 1 night in Oct 2025

2/10 Terrible

Victoria

Traveled with family
Disliked: Property conditions & facilities
The doors do not shut completely. I had them move us to a second room and the door still is not secure. We did not stay at this property as I did not feel safe
Stayed 1 night in Oct 2025

4/10 Poor

Brandon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was the best part but all sweet. Not a smoker and was put in a smoking room that was so nasty and had bullet holes in the walls. Me and my kids did not feel safe here at all. One staff member was willing to help us the next day after we had to stay in the nasty room one night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jalen

Stayed 1 night in Oct 2025

2/10 Terrible

PAUL

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had roaches in the room!!!
Stayed 2 nights in Oct 2025

2/10 Terrible

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very run down. Broken table in room. I checked in around 3 pm and left again. Came back at 11 pm and i vouldnt sleep because I felt very unsafe and left after only 6 hours of a 3 day check in. Tried to get my mobey back amd was refused. Save your money and dobt stay here.
Stayed 3 nights in Sep 2025

2/10 Terrible

Jerry

Disliked: Staff & service

Nightmare

Made me late for work, girlfriend had to stay in car overnight while I worked, I was really embarrassed and upset with this whole experience and don’t think I will be using it again. I’m also out of the money I paid to reserve the room. Which was basically $100. There was a deposit of $100 that was never mentioned in any literature only to be brought up by a very rude front desk clerk.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Stayed 1 night in Oct 2025

6/10 Okay

Lavelle

Friendly staff, clean room
Stayed 6 nights in Oct 2025