Quality Inn & Suites Hanes Mall

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hanes Mall

A restaurant with wooden tables and chairs, a black marble table in the foreground, and a view of the dining area through a window.
Lobby
A hotel with a pool, multiple balconies, and a clear sky.
Desk, blackout drapes, iron/ironing board, free WiFi
Courtyard

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪10 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪15 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

2 Double Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

2 Double Beds, Suite, Nonsmoking

  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Winston-Salem

Quality Inn & Suites Hanes Mall places you within a 10-minute stroll of popular attractions such as Novant Health Forsyth Medical Center and Hanes Mall. This 146-room hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Hanes Mall - 10 min walk - 0.6 miles
  • Adventure Landing Winston-Salem - 15 min walk - 0.8 miles
  • Truist Stadium - 5 min drive - 3.4 miles
  • Old Salem - 7 min drive - 4.4 miles
  • Wake Forest University - 10 min drive - 5.0 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Golden Corral - ‬20 min walk
  • ‪The Cookie House - ‬16 min walk
  • ‪Whataburger - ‬11 min walk

About this property

Quality Inn & Suites Hanes Mall

Guests of Quality Inn & Suites Hanes Mall enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a vending machine, an ATM, and a reception hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to September 04.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Hanes Mall?

Quality Inn & Suites Hanes Mall offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites Hanes Mall?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Hanes Mall on Jul 1, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Quality Inn & Suites Hanes Mall?

This hotel is located in Winston-Salem, a short 10-minute walk from Hanes Mall and also 13 minutes on foot from Adventure Landing Winston-Salem. You'll also find Truist Stadium and Southeastern Center for Contemporary Art within a short drive.

Is there parking available at Quality Inn & Suites Hanes Mall?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Hanes Mall include a casino on the premises?

No, Quality Inn & Suites Hanes Mall doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 26 until September 04.

Is Quality Inn & Suites Hanes Mall a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a garden plus some guestrooms include free WiFi.

Are there hot tubs at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Hanes Mall have a restaurant with a breakfast menu?

No, Quality Inn & Suites Hanes Mall doesn't have a restaurant that serves breakfast.

Does Quality Inn & Suites Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Hanes Mall for a fee of USD 25 per accommodation, per day.

Are there connecting rooms at Quality Inn & Suites Hanes Mall?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Quality Inn & Suites Hanes Mall?

The closest major airport to Quality Inn & Suites Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 7 mi away (12 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.7 mi away (31-minute drive).

Are there rooms with balconies at Quality Inn & Suites Hanes Mall?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Hanes Mall.

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 278 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 127 out of 1003 reviews
Rating 2 - Terrible. 174 out of 1003 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly check-in experience..
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Bob b

Liked: Staff & service
Staff friendly. Room could use some upgrades
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very quiet. Great location. I would stay there again.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Isaul

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the hotel met my expectations and staffs very nice.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Connie

Liked: Amenities, property conditions & facilities
Very clean,warm,quiet-staff nice!
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Lavelle

Friendly staff, clean room
Stayed 6 nights in Oct 2025
Verified

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures are deceiving!! Online it look very clean! In person was not clean, super noisy, we had to check out the next day! We got no sleep from the other guest in the courtyard talking until midnight!! Definitely will NOT recommend anyone staying here!!
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Channing

Liked: Staff & service
Disliked: Cleanliness, amenities
The pictures made it seem like a nice find. However the only thing you’ll find is some disappointment. Please update the advertised pictures to what the “hotel” is really like.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Antoinette

Check in staff was nice. My heater didnt work and
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Everything was great and i will b coming back again
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Johnathan

sink filled with black water overnight. had a foul smell.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Tim

Disliked: Property conditions & facilities
everything
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Staff was wonderful and friendly. Room was clearly newly renovated. There was a bit of a premium on parking, the lot was heavily occupied, but nothing too bad. There was also a small plumbing issue with the sink, but the staff was very helpful when it was brought to their attention.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Oct 2025
Verified

8/10 Good

Hallie

Liked: Cleanliness, staff & service, amenities
Staff was super helpful and courteous, especially Mr. Tom. Room was clean, though a few minor items could use repairs. Great value for the price!
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Troy

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel is not a quality inn and suites. It is a former quality inn (old style) with outside rooms. Not clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2025
Verified

4/10 Poor

cara

Disliked: Cleanliness, property conditions & facilities
The pictures don’t match what the actual room looks like, unclean, handprints from previous guests left on furniture. Nasty fecal like stain underneath our sink. Bit of a sketchy area as well.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Great staff, clean but definitely not immaculate. Would stay again.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Traci

Disliked: Property conditions & facilities
The rooms are really dated and need an upgrade. Staff was very friendly.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the pool tournament we played in Clemmons
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding accommodations. Reasonably priced, but without sacrificing any fundamental element. Front desk staff is exceptional, made me really feel welcome.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Jayme

Disliked: Amenities, property conditions & facilities
The door was kicked in, and it was hard to get in and out.
Stayed 3 nights in Jan 2026