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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel in Winston-Salem with a coffee shop and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Exterior
Daily cooked-to-order breakfast for a fee
Property amenity
Seasonal outdoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪9 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Place, Novant Health Medical Park Hospital
    ‪3 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(32 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(15 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
  • Free WiFi
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Feb 10 - Feb 11
Total with taxes and fees
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About the neighborhood

Winston-Salem

Courtyard by Marriott Winston-Salem Hanes Mall places you within a leisurely stroll of Hanes Mall and Adventure Landing Winston-Salem. This 122-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Adventure Landing Winston-Salem - 9 min walk - 0.5 miles
  • Hanes Mall - 9 min walk - 0.5 miles
  • Wilkes Regional - 2 min drive - 1.1 miles
  • Novant Health Forsyth Medical Center - 2 min drive - 1.5 miles
  • Novant Health Medical Park Hospital - 3 min drive - 1.7 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 16 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪The Cookie House - ‬14 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Golden Corral - ‬11 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

Hotel in Winston-Salem with a coffee shop and a seasonal outdoor pool
Guests of Courtyard by Marriott Winston-Salem Hanes Mall enjoy a gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Pillowtop beds, desk, laptop workspace, blackout drapes
Comfort Suites Hanes Mall
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,005 reviews
$93 nightly
The price is $105
Feb 22 - Feb 23
Total with taxes and fees
Comfort Suites Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,603 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Are free cancellation options available at Courtyard by Marriott Winston-Salem Hanes Mall?

Courtyard by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to see within easy reach of Courtyard by Marriott Winston-Salem Hanes Mall?

This hotel is located in Winston-Salem, a short 11-minute walk from Hanes Mall and also 11 minutes on foot from Adventure Landing Winston-Salem. You'll also find Truist Stadium and Bowlero Winston-Salem within a short drive.

Is there parking available at Courtyard by Marriott Winston-Salem Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a casino at the property?

No, Courtyard by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Courtyard by Marriott Winston-Salem Hanes Mall?

Couples staying at this hotel will appreciate amenities like a separate bath and shower as well as a bar and a restaurant.

Does Courtyard by Marriott Winston-Salem Hanes Mall have a hot tub?

No, this hotel doesn't have a spa tub.

Does Courtyard by Marriott Winston-Salem Hanes Mall feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Winston-Salem Hanes Mall serves a cooked-to-order breakfast for a surcharge each morning at The Bistro.

Will Courtyard by Marriott Winston-Salem Hanes Mall allow pets to stay for free?

No, pets aren't allowed at Courtyard by Marriott Winston-Salem Hanes Mall though service animals are welcome.

Does Courtyard by Marriott Winston-Salem Hanes Mall have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Courtyard by Marriott Winston-Salem Hanes Mall?

The closest major airport to Courtyard by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 10.7 mi away (16 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 27.9 mi away (32-minute drive).

Are there rooms with balconies that I can book at Courtyard by Marriott Winston-Salem Hanes Mall?

No, you won't find guestrooms with balconies at Courtyard by Marriott Winston-Salem Hanes Mall.

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 368 out of 714 reviews
Rating 8 - Good. 197 out of 714 reviews
Rating 6 - Okay. 79 out of 714 reviews
Rating 4 - Poor. 47 out of 714 reviews
Rating 2 - Terrible. 23 out of 714 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Steve

Traveled with family
Tv did not work. Phone did not work. Had to go to desk to request someone fix tv. In am front desk personnel didnt want to provide stirrers for coffee. Was not friendly. Water in bathroom took along time to heat. Breakfast was way too expensive.
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, nice staff Would definitely stay here again
Stayed 5 nights in Oct 2025

10/10 Excellent

alisha

Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Disliked: Cleanliness
The bed was really uncomfortable, the floor was notably not vacuumed around the furniture. The ceiling in the
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel needs 2 extras luggage carriages. They only have 2 for a 4 floors building.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and very kind front desk and all the staff are very professional.
Stayed 1 night in Oct 2025

4/10 Poor

Janette

Disliked: Staff & service
No breakfast! Cold complimentary coffee. Staff not friendly. Will not stay there again. Will not recommend this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
heck in was fast and easy and the front desk person was friendly and very informative. Very good experience!
Stayed 1 night in Oct 2025

6/10 Okay

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get the middle room in the back overlooking the pool as I requested by phone when I booked the room over a month ago. The patio was very small and only had one chair. I asked the guy at the from desk about having just one chair and he told me that every room has one chair. Which he lied beacuse directly in the middle of the hotel which is what I requested when I booked the room was the patio, chairs and table (2 chairs) and the balcony was much bigger. Shame on you for lying. I will not rebook this hotel because of that reason. I trusted the person on the phone when she told me that she got me when I told her what I wanted.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edilberto

Stayed 1 night in Oct 2025

10/10 Excellent

Ramone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Very convenient! Wonderful amenities!
Stayed 2 nights in Sep 2025

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristy

Stayed 1 night in Sep 2025

10/10 Excellent

Jordy

Stayed 1 night in Sep 2025

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Aug 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet.
Stayed 1 night in Aug 2025

8/10 Good

William, Durham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard Marriott’s are typically consistent to properties and staff service and this location was no exception. Very hard to beat for nice overnight accommodations.
Stayed 1 night in Aug 2025

2/10 Terrible

DL

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Stayed 1 night in Aug 2025

10/10 Excellent

LEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, spacious and a good price.
Stayed 1 night in Aug 2025

10/10 Excellent

Camellia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, and comfortable bed.
Stayed 1 night in Aug 2025

6/10 Okay

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

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