Comfort Suites Hanes Mall

2.5 star property
Hotel with free breakfast, near Hanes Mall

Choose dates to view prices

Photo gallery for Comfort Suites Hanes Mall

Relax in comfort with a large bed, desk, and nightstands, set amidst a serene atmosphere.
Experience the comfort of our hotel's central entrance and enjoy a refreshing swim in the pool surrounded by lounge chairs and umbrellas.
Enjoy meals in this dining area with a long counter featuring food and beverage dispensers, wooden cabinets, and blue patterned chairs and tables.
Relax in this inviting space with a sofa, table, and bench, surrounded by framed artwork and natural light pouring in through the large window.
Relax in a spacious lounge area with sofas, armchairs, and a large window.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪7 min walk‬
  • Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪32 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(106 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(44 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Winston-Salem

Within a short walk of Hanes Mall, Comfort Suites Hanes Mall is within a mile (2 km) of Wilkes Regional. This 80-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Hanes Mall - 7 min walk - 0.4 miles
  • Novant Health Forsyth Medical Center - 2 min drive - 1.7 miles
  • Wake Forest University Baptist Medical Center - 6 min drive - 3.3 miles
  • Benton Convention Center - 8 min drive - 5.8 miles
  • Wake Forest University - 13 min drive - 7.0 miles

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Dave & Buster's - ‬16 min walk

About this property

Comfort Suites Hanes Mall

Hotel with free breakfast, near Hanes Mall
Comfort Suites Hanes Mall features a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

English, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 23 to September 07.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Are free cancellation options available at Comfort Suites Hanes Mall?

Comfort Suites Hanes Mall offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on Aug 10, 2025 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Comfort Suites Hanes Mall?

Based on positive ratings, guests enjoy the hotel's location in Winston-Salem, and it's within a short 15-minute walk of Hanes Mall. You'll also find Truist Stadium and Joe White Tennis Center at Hanes Park within a short drive.

Is there parking available at Comfort Suites Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites Hanes Mall have a casino at the property?

No, Comfort Suites Hanes Mall doesn't have a casino.

Is there an indoor pool at Comfort Suites Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 23 until September 07.

What do couples enjoy most about Comfort Suites Hanes Mall?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Comfort Suites Hanes Mall?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Comfort Suites Hanes Mall feature a restaurant that includes a breakfast menu?

Comfort Suites Hanes Mall offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites Hanes Mall allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites Hanes Mall though service animals are welcome.

Does Comfort Suites Hanes Mall have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Suites Hanes Mall?

The closest major airport to Comfort Suites Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 10.2 mi away (13 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 26.7 mi away (28-minute drive).

Can I book a room with a balcony at Comfort Suites Hanes Mall?

No, you won't find guestrooms with balconies at Comfort Suites Hanes Mall.

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1010 reviews
Rating 8 - Good. 247 out of 1010 reviews
Rating 6 - Okay. 101 out of 1010 reviews
Rating 4 - Poor. 31 out of 1010 reviews
Rating 2 - Terrible. 36 out of 1010 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Fredrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional. The room was nice and clean
Stayed 1 night in Jun 2025

10/10 Excellent

James, Arlington

Stayed 1 night in May 2025

8/10 Good

Jaclyn

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were very nice, beds were comfortable and the shower was hot and wonderful. The room was very clean. The breakfast was really good and offered lots of variety. The outside appearance was very rundown, so it did not make a good first impression. The check in clerk was about as friendly as a rattlesnake.
Stayed 1 night in May 2025

8/10 Good

Christopher

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and it was quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service
Stayed 2 nights in May 2025

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Gwen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & comfortable beds. Check in Staff very friendly & helpful. Good coffee!
Stayed 1 night in May 2025

6/10 Okay

Stephanie, APO

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Michele

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again!!!!!!

The rooms are very outdated and the beds were horrible! I couldn’t believe how hard and springy both bed were. The end of my bed was about 5 inches higher than the head. My 20 year old son even woke up with a terrible backache. The next morning the entire floor smelled like a skunk. We talked to the front desk just to let them know these things so no one else would have to endure that and to possibly investigate the horrific smell. But the guy at the desk didn’t care at all.
Stayed 1 night in May 2025

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Clinton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay !!
Stayed 1 night in Apr 2025

10/10 Excellent

Zhe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Michelle

Stayed 1 night in Apr 2025

2/10 Terrible

Tiwana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t like that roaches and I seen two spots on the bed
Stayed 1 night in Apr 2025

10/10 Excellent

TONY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here on several occasions, always good experience, except pool as usual was not open
Stayed 1 night in Apr 2025

8/10 Good

Joe

Stayed 5 nights in Apr 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, convenient
Stayed 1 night in Apr 2025

4/10 Poor

Kanin

Disliked: Cleanliness, property conditions & facilities
The pictures of the property did not match the pictures on the site as far as the current condition of the property & the cleanliness of the property.
Stayed 1 night in Apr 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Gwendolyn

Traveled with family
Disliked: Cleanliness
Not a place that I would take my family to. I walked in the door and then I walked out because it was dingy dirty even the outside of the building. It did not look safe, so I went to another hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Meaghan

Traveled with family
Liked: Amenities
Other than noisy neighbors, everything was great!
Stayed 1 night in Apr 2025

8/10 Good

Tonia

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thankful for comfort

While visiting our relative in the hospital, we stayed here 4 different times in 1 week and our stay was always wonderful!
Stayed 1 night in Apr 2025