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Comfort Suites Hanes Mall

2.5 star property
Hotel with free breakfast, near Hanes Mall

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Photo gallery for Comfort Suites Hanes Mall

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Exterior
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪7 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Place, Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(82 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(112 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(48 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Springhill Suites by Marriott Winston-Salem Hanes Mall

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Total with taxes and fees
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About the neighborhood

Winston-Salem

Within a short walk of Hanes Mall, Comfort Suites Hanes Mall is within a mile (2 km) of Wilkes Regional. This 80-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Hanes Mall - 7 min walk - 0.4 miles
  • Novant Health Forsyth Medical Center - 2 min drive - 1.7 miles
  • Wake Forest University Baptist Medical Center - 6 min drive - 3.3 miles
  • Benton Convention Center - 7 min drive - 5.8 miles
  • Wake Forest University - 12 min drive - 9.2 miles

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪The Cookie House - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬13 min walk

About this property

Comfort Suites Hanes Mall

Hotel with free breakfast, near Hanes Mall
Comfort Suites Hanes Mall features a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 23 to September 07.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Are free cancellation options available at Comfort Suites Hanes Mall?

Comfort Suites Hanes Mall offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on Nov 16, 2025 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Comfort Suites Hanes Mall?

Based on positive ratings, guests enjoy the hotel's location in Winston-Salem, and it's within a short 15-minute walk of Hanes Mall. You'll also find Truist Stadium and Joe White Tennis Center at Hanes Park within a short drive.

Will I be able to park at Comfort Suites Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites Hanes Mall have a casino at the property?

No, Comfort Suites Hanes Mall doesn't have a casino.

Is there an indoor pool at Comfort Suites Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 23 until September 07.

What will couples enjoy most about a stay at Comfort Suites Hanes Mall?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and a 24-hour fitness facility.

Does Comfort Suites Hanes Mall have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Comfort Suites Hanes Mall feature a restaurant that includes a breakfast menu?

Comfort Suites Hanes Mall offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites Hanes Mall allow pets to stay free of charge?

No, pets aren't allowed at Comfort Suites Hanes Mall though service animals are welcome.

Does Comfort Suites Hanes Mall have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Suites Hanes Mall?

The closest major airport to Comfort Suites Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 10.2 mi away (13 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 26.7 mi away (28-minute drive).

Can I book a room with a balcony at Comfort Suites Hanes Mall?

No, at Comfort Suites Hanes Mall, there aren't any guestrooms that list a balcony.

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1005 reviews
Rating 8 - Good. 240 out of 1005 reviews
Rating 6 - Okay. 102 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Comfy beds
Stayed 3 nights in Oct 2025

8/10 Good

Darlene

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

GERALDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and in good condition. The free breakfasts were great. The pool and pool area was nice and clean as well. The hotel was located just off the highway so you don't have to drive through congested city streets to get to it. It is also near a shopping mall and a number of restrauants.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Irvin

Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think the workers that work here make this place special. It’s very clean. They’re very welcoming. The beds are nice comfortable.
Stayed 1 night in Aug 2025

8/10 Good

DONNIE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a number of times before and I have never had any issues. The rooms are always clean, and the staff all seem to be very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained. Inside was very clean the lobby and the dining area
Stayed 4 nights in Jul 2025

10/10 Excellent

David, Lenoir

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little concerned about the safety of parking area. Numerous sign posted of parking at your own risk. The number and positioning of the signs made me think there have been problems before. Everything went well while we were there but I was often checking the status of the lot.
Stayed 1 night in Jul 2025

10/10 Excellent

Nathaniel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff great location
Stayed 3 nights in Jul 2025

6/10 Okay

Jean

Liked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

Gary

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Mold and Warped Floor in Bathroom

Bathroom seemed like it had some water damage. Floor was warped and the door would not close all of the way. Mold on the walls. Bed not that comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Dave

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Nick

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room big and clean. Couch faces away from TV, that is weird. Location is very good. Bed pretty comfy. Breakfast good. The WiFi is really bad. If that is important to you, find another hotel. It’s really unusable. Good stay other than WiFi being bad.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Bed comfort room excellent the bathroom and shower was very nice
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service

Damp and a cockroach

Air conditioner leaked and left a puddle. Told the front desk and they said they would take care of it. Came back that night and the puddle was still there. They finally came the next day but it was so damp in the room y then, we checked out early. Also, a live cockroach was crawling around the microwave shelf and when we told the cleaning crew, they gave us something to spray, didn’t offer to help. Will not stay there again
Stayed 3 nights in Jul 2025

8/10 Good

Seami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Nice Renovated bathroom!
Stayed 1 night in Jul 2025

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