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Hotel Ulúa

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Ulúa

A room with a black leather sofa, a small table with a lamp, a decorative vase, and a window with blinds.
A kitchen with a flat-screen TV mounted above a white shelf unit.
A hotel room with two beds, a nightstand with a lamp, a water bottle, and a window with curtains.
A reception area with a counter, a chair, a door labeled "Private," and a wall clock.
Lobby sitting area

Reviews

5.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
16 de septiembre #581, Col. Faros, Veracruz, VER, 91709
  • Place, Malecón de Veracruz
    ‪5 min walk‬
  • Place, Zócalo
    ‪10 min walk‬
  • Place, Veracruz Harbour
    ‪10 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪29 min drive‬

Room options

View all photos for Double Room Single Use

A bed with white linens, a brown blanket, and a headboard with a black panel.

Double Room Single Use

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Two beds with headboards, a nightstand, and a window with natural light.

Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Veracruz

Hotel Ulúa places you in Malecon, within a leisurely stroll of popular sights such as Veracruz Harbour and Zócalo. This 9-room hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Malecón de Veracruz - 5 min walk - 0.3 miles
  • Naval Historical Museum - 7 min walk - 0.4 miles
  • Zócalo - 10 min walk - 0.6 miles
  • Veracruz Cathedral - 10 min walk - 0.6 miles
  • Veracruz Harbour - 10 min walk - 0.6 miles

Getting around

  • Veracruz Central Station - 16 min walk
  • General Heriberto Jara Intl. Airport (VER) - 27 min drive

Restaurants

  • ‪Jarrita De Oro - ‬4 min walk
  • ‪Jochos De La Naval - ‬5 min walk
  • ‪Samborcito - ‬2 min walk
  • ‪Hot Dogs “La Tía” - ‬3 min walk
  • ‪Antojitos "Tere - ‬6 min walk

About this property

Hotel Ulúa

Hotel Ulúa features free WiFi in public areas, spa services, and laundry facilities. Self parking is available for MXN 50 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and flat-screen TVs with cable channels. Free local calls are also available.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and detox wraps.

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  • Free WiFi
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Detox wraps
  • Massage

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: MXN 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Ulúa Veracruz
Ulúa Veracruz
Ulúa
Hotel Ulúa Hotel
Hotel Ulúa Veracruz
Hotel Ulúa Hotel Veracruz

Frequently asked questions

What can I see within easy reach of Hotel Ulúa?

This hotel is situated in Malecon within a short 9-minute walk of Veracruz Harbour and also 12 minutes on foot from Zócalo. You'll also find Malecón de Veracruz and Naval Historical Museum less than a mile away.

How much does it cost to stay at Hotel Ulúa?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Ulúa on Aug 30, 2026 start from $23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Ulúa?

Yes, parking is offered for MXN 50 per day.

Is a spa located at Hotel Ulúa?

Spa services at the hotel include detox wraps and massages.

Does Hotel Ulúa feature a casino?

No, Hotel Ulúa doesn't have a casino.

Will I find an indoor pool at Hotel Ulúa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Ulúa?

Couples staying at this hotel will appreciate amenities like massages and a 24-hour front desk plus some guestrooms include free WiFi.

Are there hot tubs at Hotel Ulúa?

No, there isn't a spa tub at this hotel.

Does Hotel Ulúa have a restaurant that serves breakfast?

No, Hotel Ulúa doesn't have a restaurant that serves breakfast.

Does Hotel Ulúa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Ulúa though service animals are welcome.

Are there connecting rooms at Hotel Ulúa?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Ulúa?

The closest major airport to Hotel Ulúa is General Heriberto Jara Intl. Airport (VER), which is 6.2 mi away (27 minutes by car).

Are there rooms with balconies at Hotel Ulúa?

No, you won't find guestrooms with balconies at Hotel Ulúa.

Hotel Ulúa Reviews

Reviews

5.6
Rating 10 - Excellent. 9 out of 65 reviews
Rating 8 - Good. 14 out of 65 reviews
Rating 6 - Okay. 15 out of 65 reviews
Rating 4 - Poor. 7 out of 65 reviews
Rating 2 - Terrible. 20 out of 65 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works your reception is amazing and very welcoming... She is a shining star for sure
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

teresa

Responsabilidad pésima del hotel cancelaron mi reservación al momento que me presenté .Sin avisar antes y después marcaron que si ocuparía la reservación no hubo una solución adecuada.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Armando

Liked: Staff & service
Disliked: Amenities
La habitación estaba muy descuidada, no había agua caliente, el baño se notaba mal en general, no se podía dormir, mucho ruido por los sistema de ventilación y aparentemente la bomba de agua, no había estacionamiento, el personal amable pero rebasado por lo precario del lugar
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Ingrid

Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones no son lo mejor, las fotos no son nada a comparación de lo que es.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Alejandro

Liked: Staff & service
Lugar pequeño
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Pedro Damian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar estaba sucio, la atención del personal muy mala y el ambiente desagradable desde el inicio. Para colmo, a la 1:30 de la madrugada tenían la música a todo volumen, lo cual hizo imposible descansar. No lo recomiendo en absoluto.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me dio la impresión de que estaba sucio
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Daniel Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo que el hotel está sobre una avenida muy transitada por autobuses, camiones, turisbus, todo lo cual hace la ubicación muy ruidosa.. obvio es comprensible ya que es zona centro histórico y semana santa.. por demás, todo bien.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Bernardo

Disliked: Staff & service, property conditions & facilities
NO ME GUSTO, MUY FEO EL LUGAR
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Claudia

Liked: Staff & service, amenities
Barato pero muy sencillo
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Mireya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Es una habitación
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Ing.Mario Arturo

Disliked: Cleanliness

Falta mantenimiento

Muy bien ubicado, le falta limpieza al cuarto mucha humedad falta de suministros de aseo en cuarto y hay que retirar del mismo muebles ya muy dañados y mejorar en mucho apariencia del mismo
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Orlando

Liked: Cleanliness, staff & service

Buen servicio

Es un hotel céntrico y cómodo, desgraciadamente el aire acondicionado es muy viejito y hace demasiado ruido, para nuestra suerte estaba fresca la noche por el norte. Las instalaciones son cómodas en general, pero nada extraordinario. En relación calidad-precio creo que está bastante bien. P.D: La atención de parte del personale es muy buena y atenta
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

jorge

Liked: Cleanliness, staff & service
El internet es muy estable, se siente muy tranquilo y muy privado, televisión con cable muy bueno, el colchón es lo único que no me gustó está muy duro lo sentí inclinado, asimismo me agrado el trato son muy flexibles el personal me sentí agusto.
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Kevin

HORRIBLE NO VAYAN

Horrible todo horrible, sabanas sucias, apestaba y todo viejo 0/10.
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Omar de jesus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ofrecen una habitación completamente diferente a lo que te dan en el hotel
Stayed 1 night in May 2023
Verified review

6/10 Okay

diego

Liked: Staff & service, amenities
Disliked: Cleanliness
Excelente atención
Stayed 1 night in Feb 2023
Verified review

8/10 Good

KEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , solo que el aire acondicionado me hubiera gustado que se pudiera bajar más a la temperatura
Stayed 1 night in Nov 2022
Verified review

2/10 Terrible

Luis Armando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No había agua caliente, habitaciones sin jabón ni nada para limpiarte. Mi puerta literalmente estaba rota
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y los dueños muy amables
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
llovía y se. metió agua en la habitación, el piso se sentía sucio y en general las instalaciones (o por lo menos la habitación que me tocó) estaba sucia más el baño con sarro, el clima no funcionaba bien y sus extintores llevan varios años caducados
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Enrique

Disliked: Cleanliness, property conditions & facilities, room comfort

Engaño total

No cumple con lo que promete las instalaciones estan descuidadas cobran de mas por pagar con tarjeta
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

No tienen pago con tarjeta, el lugar esta sucio. Nada recomendable. Cobraron un poco mas porque segun no tenían la habitación que previamente se había reservado
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Micaela

Liked: Cleanliness, staff & service

Mejoras

Le falta mantenimiento a sus instalaciones
Stayed 2 nights in Apr 2022
Verified review

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron reservación

No respetaron la reservación de este servicio.
Stayed 1 night in Mar 2022