Sort of far from most things but near a new outdoor strip mall that you can walk to. There's a play place in the strip mall perfect for little ones. Otherwise the hotel was simple and clean.
Everything was nice clean except went I check in they make us wait in lobby for 13 minutes they said room was not clean .
Check in was easy and the clerk was cheerful and attempted to be helpful but my Spanish is poor. The swimming pool was not available due to my late arrival and early departure and there was no flexibility about that. Breakfast was denied by the kitchen staff even though it had already been placed out since I had to leave a few minutes before it opened to catch my plane. It was an unpleasant interaction. The hotel did not provide an airport shuttle which was advertised. I was able to hire a taxi but believe I was overcharged based on my taxi ride to the hotel the day before.
Convienent and just a great place to stay for a great price
Yes Inn Nuevo Veracruz places you 6.4 mi (10.2 km) from Veracruz Cathedral and 6.7 mi (10.7 km) from Veracruz Harbour. This 3-star hotel has 108 guestrooms and offers conveniences like a restaurant, a water park, and an outdoor pool.
Enjoy a bite to eat at Candela, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to noon.
All 108 air-conditioned rooms feature safes, phones, and desks. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.
Built in 2014, the brand new Yes Inn Nuevo Veracruz features a water park, an outdoor pool, and a fitness center. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Sort of far from most things but near a new outdoor strip mall that you can walk to. There's a play place in the strip mall perfect for little ones. Otherwise the hotel was simple and clean.
Everything was nice clean except went I check in they make us wait in lobby for 13 minutes they said room was not clean .
Dear Guest Thank you for the time it took to share your experience, we like to know that I enjoy your stay. We will work more in the staff of the reception and housekeeping we feel that it has not been satisfactory for you. The team yes inn send a cordial greeting
Check in was easy and the clerk was cheerful and attempted to be helpful but my Spanish is poor. The swimming pool was not available due to my late arrival and early departure and there was no flexibility about that. Breakfast was denied by the kitchen staff even though it had already been placed out since I had to leave a few minutes before it opened to catch my plane. It was an unpleasant interaction. The hotel did not provide an airport shuttle which was advertised. I was able to hire a taxi but believe I was overcharged based on my taxi ride to the hotel the day before.
Dear David Thak you for the comments, we´re sorry for the inconviniences. The pool hours are from 8am to 10pm, the breakfast service starts at 7 in the morning, I offer a sincere apology for not having offered breakfast before, we will work on improvements to the restaurant service. Transportation to the airport is subject to availability, we recommend requesting it from your arrival. A taxi service works with established rates to avoid differences in prices, at reception they request it, we regret that their experience has not been evident, since it is our main objective. We wish to receive you again in this your house!
Convienent and just a great place to stay for a great price
On behalf of all our staff we would like to thank you for choosing our hotel for your recent stay in Veracruz. We deeply appreciate your kind comments as it is our main commitment to provide memorable experiences for all of our guests. We would like to invite you to visit us again in the near future, we will be glad to have you back. Sincerely, General Manager Hotel Yes Inn
Dear Guest On behalf of all our staff, we would like to thank you for your kind comments. We work hard to make sure that our guests have a pleasant stay everytime they stay with us and it´s always motivating when we receive positive reviews like yours. We will continue having this line of work in order to ensure guest´s satisfaction at all time. We hope to have you as our guest in the near future once again!