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DoubleTree by Hilton Hotel Veracruz

3.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Veracruz

Reception
Daily full breakfast for a fee
Standard Room, 2 Queen Beds, Non Smoking, Beach View | Premium bedding, down comforters, pillowtop beds, in-room safe
Front of property - evening/night
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, VER, 91900
  • Place, Malecón de Veracruz
    ‪8 min walk‬
  • Place, Veracruz Aquarium
    ‪12 min walk‬
  • Place, Veracruz Harbour
    ‪18 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Interior View)

Room, 2 Double Beds, Non Smoking (Interior View) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking (Interior View)

9.2 out of 10
Wonderful
(19 reviews)
  • 308 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Beach View

Standard Room, 2 Queen Beds, Non Smoking, Beach View | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Beach View

8.8 out of 10
Excellent
(17 reviews)
  • Beach view
  • 672 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking, Beach View

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking, Beach View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Interior View)

Room, 1 King Bed, Non Smoking (Interior View) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Interior View)

8.6 out of 10
Excellent
(17 reviews)
  • 308 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Beach View

Room, 1 King Bed, Non Smoking, Beach View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Beach View

8.2 out of 10
Very good
(13 reviews)
  • Beach view
  • 308 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking, Beach View

40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Non Smoking, Beach View

  • Beach view
  • 527 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Living area | 40-inch flat-screen TV with cable channels, TV

Studio Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking, Beach View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Beach View

9.0 out of 10
Wonderful
(10 reviews)
  • Beach view
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Beach View

Junior Suite, 2 Queen Beds, Non Smoking, Beach View | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 2 Queen Beds, Non Smoking, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking, Beach View

Room, 1 Queen Bed, Non Smoking, Beach View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Non Smoking, Beach View

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room Standard

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Standard

  • 312 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Double Room Standard

Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room Standard

  • 387 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard with Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Standard with Sea View

  • Sea view
  • 387 sq ft
  • Sleeps 2
  • Free WiFi

About the neighborhood

Veracruz

Located in Malecon, DoubleTree by Hilton Hotel Veracruz is a leisurely stroll from popular sights such as Malecón de Veracruz and Veracruz Aquarium. This 155-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free valet parking.

What's nearby

  • Malecón de Veracruz - 8 min walk - 0.5 miles
  • Veracruz Aquarium - 12 min walk - 0.7 miles
  • Naval Historical Museum - 15 min walk - 0.8 miles
  • Veracruz Harbour - 18 min walk - 1.0 mile
  • Veracruz Cathedral - 18 min walk - 1.0 mile

Getting around

  • Veracruz Central Station - 8 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Jarrita De Oro - ‬7 min walk
  • ‪María Bonita Cafeteria - ‬3 min walk
  • ‪Da Maurizio Trattoria - ‬3 min walk
  • ‪Palapa de Perea - ‬8 min walk
  • ‪taqueria marlen - ‬5 min walk

About this property

DoubleTree by Hilton Hotel Veracruz

DoubleTree by Hilton Hotel Veracruz features an outdoor pool, a children's pool, and a gym. You can put free valet parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a computer station.
Guests can expect 40-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, laptop-compatible safes, and phones are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Similar properties

Exterior
Emporio Veracruz Hotel
Malecon
  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 1,870 reviews
$86 nightly
The price is $101
Jun 7 - Jun 8
Total with taxes and fees
Emporio Veracruz Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to noon for a fee: MXN 350 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Enxebre

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (484 square feet of space)
  • Coworking space

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Accessible shuttle
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Pool access ramp on site
  • Sign language-capable staff
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 350.00 for adults and MXN 280.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Hotel Veracruz?

DoubleTree by Hilton Hotel Veracruz provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Hotel Veracruz?

As of Jun 6, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Veracruz on Jun 15, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Hotel Veracruz?

This hotel is situated in Malecon within a short 19-minute walk of Veracruz Harbour and also 9 minutes on foot from Malecón de Veracruz. You'll also find Veracruz Aquarium and Plaza Las Americas Shopping Mall within a short drive.

Is there parking available at DoubleTree by Hilton Hotel Veracruz?

Yes, valet and self parking are offered for free at the hotel. Though parking is limited parking, an electric car charging station and wheelchair-accessible van parking are also available.

Does DoubleTree by Hilton Hotel Veracruz feature a casino?

No, DoubleTree by Hilton Hotel Veracruz doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Hotel Veracruz?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at DoubleTree by Hilton Hotel Veracruz?

There are plenty of amenities for couples at this hotel, including an ocean-view restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at DoubleTree by Hilton Hotel Veracruz?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Hotel Veracruz have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel Veracruz serves a full breakfast for a surcharge each morning at Enxebre.

Will DoubleTree by Hilton Hotel Veracruz allow pets to stay free of charge?

No, pets aren't allowed at DoubleTree by Hilton Hotel Veracruz though service animals are welcome.

Are there connecting rooms at DoubleTree by Hilton Hotel Veracruz?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from DoubleTree by Hilton Hotel Veracruz?

The closest major airport to DoubleTree by Hilton Hotel Veracruz is General Heriberto Jara Intl. Airport (VER), which is 6.4 mi away (28 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Hotel Veracruz?

No, there aren't any guestrooms at DoubleTree by Hilton Hotel Veracruz that offer a balcony.

Does DoubleTree by Hilton Hotel Veracruz have a wedding venue?

Take advantage of the wedding venue at DoubleTree by Hilton Hotel Veracruz if you plan to say "I do" during your trip.

DoubleTree by Hilton Hotel Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1008 reviews
Rating 8 - Good. 234 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 50 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great views and comfortable room
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Monse

Liked: Cleanliness
Excelente hotel
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

CHARLES

Yes rooms are very old. Restaurant food very small portions and Quality not that good. Service bartenders were very good
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Marcelino

Disliked: Cleanliness, amenities, property conditions & facilities
Room and amenities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shemo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay, love it
Stayed 9 nights in Oct 2023
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Veey friendly staff
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Ricardo

Clean room👏 no hot water tho other wise excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Delicious food and beautiful place
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Aime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work there really served
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The room was very good, quiet and good to rest
Stayed 1 night in May 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful fully renovated property, great staff and friendly and professional service, wonderful location and super room size
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a beautiful view and staff were extremely helpful. Nice clean room
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Benigno

Liked: Property conditions & facilities
I like the area really nice
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Irma

Excellent staff.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

LUIS ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Veracruz

Everything was great
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Arjeniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super comfortable
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities
Good service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the beach. Staff incredibly friendly and helpful. Easy tk get transportation
Stayed 1 night in Mar 2025
Verified

8/10 Good

Eleodoro Leoner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet! I enjoyed delicious Veracruz-style picadas with black beans, pork rinds, and red sauce, prepared by the cook; very artisanal, despite being in a hotel. I'd love to know her name to write it down, but I made sure to tip her well for her service. The entire restaurant staff also provided excellent service despite the crowded restaurant. Also my wife loved the front beach locations near the Historic down town.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Arnol a

Liked: Cleanliness, amenities
Excellent services, always clean, good air condition and closed to the malecon, and other areas for recreation and fun
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
Stayed 4 nights in Apr 2025
Verified

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The beach view was obstructed with dirty windows. The management staff was undertrained and was unable to process a credit card transaction for the New Years dinner. Plus the advanced payment for one night of the reservation. Which has NEVER happened before. I received an email demanding that I pay for the first night to hold the reservation made two prior.
Stayed 4 nights in Dec 2025

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