We stayed 11 days and we had a great time. The service is amazing. Everybody was very nice and helpful. The kids (ages 8 and 12) had a great time at the hotel's pool and beach. The food is excellent and not as greasy/heavy as in other places. We will definitely be back (hopefully soon!).
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Great location, but the room air conditioning is way to loud.
Nice place to stay in a historic place; the hotel staff was extraordinary , nice vacations
Right in the center of Veracruz port and walkable with all services you would like to have
Hotel is nicely upkept with higher quality furnishings. The cleaning staff were very nice and flexible. The valet service was great. Pool was icy but overall great quality for the value.