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Gran Hotel Diligencias

4.0 star property

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Photo gallery for Gran Hotel Diligencias

Outdoor pool
Lobby sitting area
Rooftop bar
Standard Double Room | Room service - dining
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
1115 Independence Avenue Downtown, Veracruz, VER, 91700
  • Place, Zócalo
    ‪1 min walk‬
  • Place, Veracruz Cathedral
    ‪2 min walk‬
  • Place, Veracruz Harbour
    ‪3 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪31 min drive‬

Room options

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, in-room safe, desk

Master Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 684 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, in-room safe, desk

Standard Single Room

8.6 out of 10
Excellent
(80 reviews)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(102 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 684 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Veracruz

Located in Old Town Veracruz, Gran Hotel Diligencias is adjacent to Veracruz Cathedral and within a 5-minute walk of other popular sights like Veracruz Harbour. This 4-star hotel has 121 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Zócalo - 1 min walk - 0.1 miles
  • Veracruz Cathedral - 2 min walk - 0.1 miles
  • Veracruz Harbour - 3 min walk - 0.2 miles
  • Malecón de Veracruz - 5 min walk - 0.3 miles
  • Carranza Lighthouse - 8 min walk - 0.5 miles

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬1 min walk
  • ‪Restaurant Bar Regis - ‬1 min walk
  • ‪Bar El Estribo - ‬1 min walk
  • ‪Gran Café del Portal - ‬1 min walk
  • ‪El Alba Fuente De Sodas - ‬1 min walk

About this property

Gran Hotel Diligencias

At Gran Hotel Diligencias, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Tridosha. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

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Exterior
Emporio Veracruz Hotel
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  • Hot tub
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 1,870 reviews
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The price is $102
Jun 7 - Jun 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mariscos Villarica

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 200.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

Is a free cancellation option available at Gran Hotel Diligencias?

Gran Hotel Diligencias provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Gran Hotel Diligencias?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Gran Hotel Diligencias on Jun 14, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Gran Hotel Diligencias?

This hotel is situated in Old Town Veracruz within a 10-minute walk of Veracruz Harbour and Malecón de Veracruz. You'll also find Zócalo and Naval Historical Museum less than a mile away.

Is parking available on site at Gran Hotel Diligencias?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Gran Hotel Diligencias?

Spa Tridosha is the hotel's spa and services include Swedish massages, hot stone massages, hydrotherapy, and aromatherapy. The spa is not open daily but only on select days.

Does Gran Hotel Diligencias feature a casino at the property?

No, Gran Hotel Diligencias doesn't have a casino.

Is there an indoor pool at Gran Hotel Diligencias?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Gran Hotel Diligencias good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Does Gran Hotel Diligencias have a hot tub?

No, but this hotel does have a sauna.

Does Gran Hotel Diligencias feature a restaurant that includes a breakfast menu?

No, Gran Hotel Diligencias doesn't have a restaurant that serves breakfast.

Will Gran Hotel Diligencias allow pets to stay for free?

No, pets and service animals aren't allowed at Gran Hotel Diligencias.

Does Gran Hotel Diligencias have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Gran Hotel Diligencias?

The closest major airport to Gran Hotel Diligencias is General Heriberto Jara Intl. Airport (VER), which is 6.7 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Gran Hotel Diligencias?

No, you won't find guestrooms with balconies at Gran Hotel Diligencias.

Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 685 out of 1202 reviews
Rating 8 - Good. 287 out of 1202 reviews
Rating 6 - Okay. 138 out of 1202 reviews
Rating 4 - Poor. 46 out of 1202 reviews
Rating 2 - Terrible. 46 out of 1202 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff and great location!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente !!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Very clean bedroom. Helpful staff. Lovely comfortable beds. Beautiful central location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pedro

Liked: Amenities
Nice rooms and service.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large rooms, comfortable beds. Good swimming pool and fitness room with sauna. Good location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great location, right on the zocolo. Super friendly, helpful staff.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alma Leticia Lopez

Liked: Cleanliness, staff & service
Great location. Rooms are dated. Comfortable stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Towels weren’t exactly white but location and service were excellent!
View from our room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

GREGORIO CHAVEZ

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the boulevard and every good restaurant in town. The perfect place to stay when entaining friends and family.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service
It has an amazing pool view and location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Place

Its a good place to stay. The staff is exceptional
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Moises

Liked: Cleanliness, amenities
Very good place, walkable during the day and good variety at night.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Que bueno

Always a good experience at this historic hotel
View from our room
Alibrijes
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Maestra. Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Abel Naranjo

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Omar Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Great view, and huge space, suite at top overlooking plaza.
Stayed 1 night in Jun 2025

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