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Gran Hotel Diligencias

4.0 star property
Hotel with a full-service spa, steps from Veracruz Cathedral

Choose dates to view prices

Photo gallery for Gran Hotel Diligencias

Outdoor pool
View from property
Master Suite | Living room | Flat-screen TV
Lobby
Master Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym

Explore the area

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700
  • Zócalo
    ‪1 min walk‬
  • Veracruz Cathedral
    ‪2 min walk‬
  • Veracruz Harbour
    ‪3 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

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Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Master Suite

  • 684 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

  • 684 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Single Room

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Veracruz

Located in Malecon, Gran Hotel Diligencias is adjacent to Veracruz Cathedral and within a 5-minute walk of other popular sights like Veracruz Harbour. This 4-star hotel has 121 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Zócalo - 1 min walk - 0.0 miles
  • Veracruz Cathedral - 2 min walk - 0.1 miles
  • Veracruz Harbour - 3 min walk - 0.2 miles
  • San Juan de Ulua Castle - 7 min drive - 2.6 miles
  • World Trade Center Veracruz - 10 min drive - 6.2 miles

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk
  • ‪Restaurante Bar Regis - ‬2 min walk

About this property

Gran Hotel Diligencias

Hotel with a full-service spa, steps from Veracruz Cathedral
At Gran Hotel Diligencias, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA TRIDOSHA. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Languages

English, Spanish

Similar properties

Front of property - evening/night

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  • Hot Tub
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 1,306 reviews
$86 nightly
The price is $101
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mariscos Villarica

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 200.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

Is a free cancellation option available at Gran Hotel Diligencias?

Gran Hotel Diligencias provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do near Gran Hotel Diligencias?

This hotel is situated in Malecon, just steps from Zócalo and Veracruz Cathedral, and within a short walk of Veracruz Harbour. You'll also find Malecón de Veracruz and Naval Historical Museum less than a mile away.

Is parking available on site at Gran Hotel Diligencias?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Gran Hotel Diligencias?

SPA TRIDOSHA is the hotel's spa and services include hot stone massages, Swedish massages, aromatherapy, and hydrotherapy. The spa is not open daily but only on select days.

Does Gran Hotel Diligencias feature a casino at the property?

No, Gran Hotel Diligencias doesn't have a casino.

Is there an indoor pool at Gran Hotel Diligencias?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Gran Hotel Diligencias?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Gran Hotel Diligencias have a hot tub?

Yes, this hotel has a spa tub.

Does Gran Hotel Diligencias feature a restaurant that includes a breakfast menu?

No, Gran Hotel Diligencias doesn't have a restaurant that serves breakfast.

Will Gran Hotel Diligencias allow pets to stay for free?

No, pets and service animals aren't allowed at Gran Hotel Diligencias.

Are there connecting rooms at Gran Hotel Diligencias?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Gran Hotel Diligencias?

The closest major airport to Gran Hotel Diligencias is General Heriberto Jara Intl. Airport (VER), which is 6.1 mi away (26 minutes by car).

Can I book a room with a balcony at Gran Hotel Diligencias?

No, there aren't any guestrooms with balconies at Gran Hotel Diligencias.

Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1018 reviews
Rating 8 - Good. 247 out of 1018 reviews
Rating 6 - Okay. 122 out of 1018 reviews
Rating 4 - Poor. 44 out of 1018 reviews
Rating 2 - Terrible. 37 out of 1018 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia

The staff
Stayed 1 night in May 2025

10/10 Excellent

Pedro, Cicero

Liked: Amenities
All very nice.
Stayed 3 nights in Apr 2025

6/10 Okay

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Eddy

Traveled with group
Liked: Staff & service
Avery neal of Zocalo
Stayed 5 nights in Mar 2025

8/10 Good

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel location is very convenient many restaurants around and entertainment. Very clean and the personal very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel adan

Stayed 1 night in Mar 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location.
Stayed 3 nights in Mar 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, room comfort

Thumbs up

A wonderful old hotel. Very dated and needs some fresh carpet and furniture, but the room is enormous and the view is beyond compare. The bed is very comfortable. You get a wonderful breeze with all the windows. We love the housekeeper- she is so friendly and helpful
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Once the most luxurious hotel in Veracruz.

This is a glorious old hotel that is a bit run down, but was likely the most luxurious thing in Veracruz back in the day. The rooms are spacious, the beds are comfortable, the staff is wonderful. It has a million dollar view of the harbor and the main square from your giant windows. You can hear music all around. It just needs some work, the carpet are run down, chairs looking very used, etc. I would come back.
Stayed 3 nights in Feb 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell boy was extraordinary
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service

Colonial Hotel in Veracruz

We enjoyed staying in this colonial hotel, the staff were helpful for our requests.
Stayed 4 nights in Feb 2025

8/10 Good

Davin

Stayed 2 nights in Jan 2025

8/10 Good

Constantino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant has a great buffet! A nice bar with live music every weekend! Great location!
Stayed 6 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very close to the historic district, the square in front of the hotel is a local hub for live music and dancing
Stayed 1 night in Jan 2025

10/10 Excellent

joaquin

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Jose Manuel

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Jan 2025

2/10 Terrible

Angeles Rodriguez

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near many places to eat and shop.
Stayed 1 night in Jan 2025

10/10 Excellent

michael

Stayed 1 night in Dec 2024

8/10 Good

Sue Ann

Liked: Cleanliness, staff & service, room comfort

Location, Location, Location!

It once was elegant but now need to upgrade! Friendly staff. Excellent location, in front of the Cacólos, where there are several restaurants and a historic or Church. Must eat at Gran Café Portals! The make in is a short walking distance. (The location is what makes it worth the money) Parking located across the street, safe and secure. Gym small, no a/c, most of what little equipment they had was broken. No service at poolside.
Historical Church in the square.
Excellent restaurant at local Prices!!
Stayed 1 night in Dec 2024

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