- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The minimum check-in age for Spring Break is 18 years old.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- Registered guests are the only ones allowed in guestrooms.
- Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Emporio Veracruz Hotel
4.0 out of 5.0
4.4
out of 5
"Very good!"
See all 25 reviews
This hotel is most popular for:
Recent guest reviews
Good location close to downtown. Didn’t like the fact that you cannot make charges to room. Housekeeping and staff will knock and then proceed to open door with key early in morning despite lock on door. Elevator was out of service and stopped on me twice. Better customer service is neededz
Great hotel great location lo veo bsthroom and restaurante
The Emporio is a completely renovated hotel in a great location in Veracruz. We enjoyed the Seafood Buffet, views, and swimming pool at the hotel. We walked each morning to one of the famous coffee houses (La Parroquia and Gran Cafe del Portal) that are close by. One evening we did the bus tour of Veracruz, the starting point is very close To the hotel.
Right in the center of Veracruz port and walkable with all services you would like to have
Wonderful in general ... But... there is an odor in the lower levels that goes all day. I think it is not cause from the hotel it may be from the stree underground drainage system but it is not pleasant for guests. They will have to work on it... But everything else was great!
Everything was clean nothing to say about this hotel
The SPA is excellent , staff friendly , very nice location
This is a great hotel, the staff were professional and Friendly. Hotel overall was very clean. Walking distance to the zocalo (main town square), shopping, restaurants, music. Right in front of the ocean (but no beaches within walking distance). Would love to stay here again!
very good inconvenient to write more because very good doesn't full fill you guys
well to recomendrmelo well to recomendrmelo well to recomendrmelo well to well to recomendrmelo well to recomendrmelo well to recomendrmelo
recomendrmelo good to very good excellent recomendrmelo good to very good excellent recomendrmelo good to very good excellent
The location is excellent, the views are amazing. The amenities are the best. But the staff are so friendly and attentive. Service is very prompt, they anticipate your needs. Andrez remembered us from a previous stay and really went out of his way to make us feel special. Super friendly and helpful!
Great hotel and location. Very helpful staff. Very clean and excellent food. I will definitely stay here again.
The hotel is beautiful, fantastic view, great location, just one block from La Parroquia, the most iconic Café Restaurant in Veracruz. Staff is very nice. The breakfast buffet is good, but I recomend rather go to La Parroquia Café, which is superb. What I didn't like of the hotel was dinner, pretty bad, chicken soup, with rice and chicken undercook, and a hamburger also undercook. Seems that they need to change the cook at night. So if you avoid eating at the hotel everything else is great.
The place in the city. I would certainly recommend staying here as it close to all most significant cultural and culinary locations in the city. It has a nice flavor of Havana, Cuba as most of the locals typically say and for some reason are proud of.
Personnel knew very little English, Room was just OK. Pricey for the kind of standard offered. Hotel's restaurant offered nothing special had to find outside restaurants around which were disgusting anyways. Ruins and misery. All over experience was not good. Sorry for my high expectations!
The room was great and so was the staff. It was perfectly located. The one thing that norther me was that in the bathroom the paint in the corners was coming off. I have stayed and a three to four star hotels and never seen it that way. Overall I am satisfied and will definitely stay there again.
From the location to the Staff it is was one of the better hotels that I have stayed. It will be my next choice when I return to Veracruz Mexico.
The hotel location is great. Across from the Malecon (seawall) and within walking distance to the main city square. Within a city block you can get the best coffee in town at the Cafe de la Parroquia. The bathroom had decent amenities such as toothpaste, toothbrush, etc. The annoying thing: the security card key disabled itself every day. To take the elevator from the street level (not where the lobby is) you needed a security key, however, the key didnt work. That was a little annoying at first until we figured out we needed to enable the card every day.
This was a beautiful hotel and I would highly recommend it.
Hotel highlights
- Walking distance to Veracruz Cathedral
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Malecon, Emporio Veracruz Hotel is adjacent to Carranza Lighthouse and within a 10-minute stroll of Veracruz Cathedral. This 223-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants. Centrally located in Veracruz, the hotel is also a short walk from Naval Historical Museum and Bastion of Santiago Museum.
Dining
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7 AM to noon.
Rooms
All of Emporio Veracruz Hotel's 223 soundproofed rooms provide balconies, iPod docks, and minibars. 32-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, laptop-compatible safes, and phones are also available.
Property features
Guests of Emporio Veracruz Hotel have access to a full-service spa, 2 outdoor pools, and an indoor pool. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a children's pool, a 24-hour health club, and a spa tub.
Guest reviews for Emporio Veracruz Hotel
close to downtown, good location
Everyone
Good location close to downtown. Didn’t like the fact that you cannot make charges to room. Housekeeping and staff will knock and then proceed to open door with key early in morning despite lock on door. Elevator was out of service and stopped on me twice. Better customer service is neededz
great hotel great location
Everyone
Great hotel great location lo veo bsthroom and restaurante
renovated hotel in super location
Everyone
The Emporio is a completely renovated hotel in a great location in Veracruz. We enjoyed the Seafood Buffet, views, and swimming pool at the hotel. We walked each morning to one of the famous coffee houses (La Parroquia and Gran Cafe del Portal) that are close by. One evening we did the bus tour of Veracruz, the starting point is very close To the hotel.
nice hotel in the port of veracruz
Everyone
Right in the center of Veracruz port and walkable with all services you would like to have
perfect location, service and rooms.
Families
Wonderful in general ... But... there is an odor in the lower levels that goes all day. I think it is not cause from the hotel it may be from the stree underground drainage system but it is not pleasant for guests. They will have to work on it... But everything else was great!
good place
Everyone
Everything was clean nothing to say about this hotel
nice hotel in the best zone , very good food
Everyone
The SPA is excellent , staff friendly , very nice location
nice hotel, close to historic old town
Everyone
This is a great hotel, the staff were professional and Friendly. Hotel overall was very clean. Walking distance to the zocalo (main town square), shopping, restaurants, music. Right in front of the ocean (but no beaches within walking distance). Would love to stay here again!
solo trip
Singles
very good inconvenient to write more because very good doesn't full fill you guys
family trip
Families
well to recomendrmelo well to recomendrmelo well to recomendrmelo well to well to recomendrmelo well to recomendrmelo well to recomendrmelo
