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Emporio Veracruz Hotel

3.5 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Emporio Veracruz Hotel

Front of property - evening/night
View from room
Terrace/patio
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking available
  • Breakfast available

Explore the area

Map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Malecón de Veracruz
    ‪2 min walk‬
  • Veracruz Harbour
    ‪5 min walk‬
  • Veracruz Aquarium
    ‪2 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

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Room options

View all photos for Super Saver

Super Saver | 1 bedroom, premium bedding, minibar, in-room safe

Super Saver

8.8 out of 10
Excellent
(16 reviews)
  • 283 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(56 reviews)
  • 290 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Double

Privilege Double | 1 bedroom, premium bedding, minibar, in-room safe

Privilege Double

7.0 out of 10
Good
(14 reviews)
  • 511 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(35 reviews)
  • 290 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Privilege Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Sea View

1 bedroom, premium bedding, minibar, in-room safe

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

  • Sleeps 2

View all photos for Room Standard with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room Standard with Ocean View

  • Ocean view
  • Sleeps 6

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Executive

1 bedroom, premium bedding, minibar, in-room safe

Room Executive

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executive with Street View

1 bedroom, premium bedding, minibar, in-room safe

Suite Executive with Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Double Room Standard with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Veracruz

Located in Malecon within a 5-minute walk of Veracruz Harbour, Emporio Veracruz Hotel is within a mile (2 km) of other popular attractions like Veracruz Aquarium. This 223-room, 3.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.

What's nearby

  • Malecón de Veracruz - 2 min walk - 0.1 miles
  • Veracruz Harbour - 5 min walk - 0.3 miles
  • Zócalo - 5 min walk - 0.3 miles
  • Veracruz Cathedral - 7 min walk - 0.4 miles
  • Veracruz Aquarium - 2 min drive - 1.4 miles

Getting around

  • Veracruz Central Station - 11 min walk
  • General Heriberto Jara Intl. Airport (VER) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - Malecón - ‬3 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Jochos de la Naval - ‬5 min walk
  • ‪Sunset Coffee & Beers - ‬6 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬4 min walk

About this property

Emporio Veracruz Hotel

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Guests of Emporio Veracruz Hotel have access to a full-service spa, 2 outdoor pools, and an indoor pool. Self parking is available for USD 2 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with WiFi and free wired internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and bidets. Other amenities include balconies, sitting areas, and minibars.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

Is a free cancellation option available at Emporio Veracruz Hotel?

Emporio Veracruz Hotel offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Emporio Veracruz Hotel?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Emporio Veracruz Hotel on Jul 16, 2025 start from $86.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Emporio Veracruz Hotel?

This hotel is situated in Malecon, just steps from Malecón de Veracruz and Carranza Lighthouse, and within a short walk of Veracruz Harbour. You'll also find Zócalo and Veracruz Cathedral less than a mile away.

Is there parking available at Emporio Veracruz Hotel?

Yes, parking is offered for USD 2 per night. Accessible parking is also available for guests.

Is a spa located at Emporio Veracruz Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, Thai massages, aromatherapy, and body wraps.

Does Emporio Veracruz Hotel have a casino on the premises?

No, Emporio Veracruz Hotel doesn't have a casino.

Is there an indoor pool at Emporio Veracruz Hotel?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What do couples enjoy most about Emporio Veracruz Hotel?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and 3 restaurants.

Does Emporio Veracruz Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Emporio Veracruz Hotel feature a restaurant that includes a breakfast menu?

Yes, Emporio Veracruz Hotel has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Emporio Veracruz Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Emporio Veracruz Hotel.

Are there connecting rooms at Emporio Veracruz Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Emporio Veracruz Hotel?

The closest major airport to Emporio Veracruz Hotel is General Heriberto Jara Intl. Airport (VER), which is 6.4 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Emporio Veracruz Hotel?

Yes, every guestroom at Emporio Veracruz Hotel comes with a balcony with some featuring ocean or resort views.

Does Emporio Veracruz Hotel host weddings?

There are wedding services available at Emporio Veracruz Hotel if that's in your vacation plans.

Emporio Veracruz Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 894 out of 1351 reviews
Rating 8 - Good. 275 out of 1351 reviews
Rating 6 - Okay. 102 out of 1351 reviews
Rating 4 - Poor. 39 out of 1351 reviews
Rating 2 - Terrible. 41 out of 1351 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ismael, Redwood City

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff and the property location
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Service was poor from the start
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time in Veracruz. Great location and decent price. The restaurant was very good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Apr 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JUAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo muy bien. Me gusto la estadia aqui
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin Osmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the fact that there was always a guard at the door making sure random people didnt enter the hotel. Didnt give enough options to get cash from atm. Atm was down 3/7 days i stayed and was not compatible with my visa card.
Stayed 7 nights in Apr 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2025

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Marcos

Liked: Cleanliness, property conditions & facilities
Great thanks
Stayed 5 nights in Mar 2025

8/10 Good

Livier

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Love the are just a little aged hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Issis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We really enjoyed our time.the staff is very nice.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kris

Traveled with group
Liked: Amenities, property conditions & facilities
The pools are awesome. Many amenities/areas to enjoy the hotel with a great view from our room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lallidua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and super comfortable!
Stayed 1 night in Mar 2025

6/10 Okay

Mabella

Traveled with family
Liked: Cleanliness, staff & service
I recommend that you put small towels to dry your hands
Stayed 1 night in Mar 2025

10/10 Excellent

Diana Lucia Cruz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Streets were dirty
Stayed 5 nights in Mar 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, beautiful views
Stayed 1 night in Mar 2025

10/10 Excellent

Luis Eduardo orozco

Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Hotel in Veracruz historic center

Pigeon droppings on the balcony, comfortable bed but furniture's needs refreshment,
Stayed 2 nights in Mar 2025

10/10 Excellent

Carl

Stayed 2 nights in Mar 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

The hotel is in such a perfect location right by the water, shops, restaurants, and nightlife. The staff is friendly and knows English well enough to communicate with guests. We had an issue with the mini split breaking on us, but the hotel staff sent someone to work on it and ultimately ended up moving our room. The staff are friendly and helpful. The rooms are also very clean and comfortable. I would definitely recommend it to friends and family looking to stay in Veracruz.
Stayed 7 nights in Feb 2025

2/10 Terrible

Johanna

Wasn’t what they advertised and what I paid for

Booked a Superior King Bed Ocean View Room and after being confirmed the room specs at the reception it was a two-bed room. The while trip was for my husband’s birthday and it was our first time in that city. Called from the room to make them fix it and they told me there were no line to the reception desk.
Stayed 3 nights in Feb 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, very close to touristy areas in downtown, nice view of the deck and old buildings, very quiet area, different pool areas.
Stayed 1 night in Feb 2025

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and comfort
Stayed 1 night in Feb 2025

4/10 Poor

Elizabeth

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was horrible…bad smell
Stayed 1 night in Feb 2025

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