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Emporio Veracruz Hotel

Property class: 3.5

Choose dates to view prices

Photo gallery for Emporio Veracruz Hotel

A waterfront view with a marina, docked boats, and a large ship named 'CROSLEY' in the background.
An indoor swimming pool with red lounge chairs and potted plants.
Interior
A spa room with a wooden floor, a massage table, a white bathtub, and a shelf with toiletries.
A modern lounge with a wooden structure, comfortable seating, and a view of a port at dusk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Air conditioning

Explore the area

View in a map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Place, Veracruz Harbour
    ‪1 min walk‬
  • Place, Malecón de Veracruz
    ‪1 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Room Standard with Ocean View

A hotel room with two beds, a desk, a chair, a television, and a ceiling fan.

Room Standard with Ocean View

  • Ocean view
  • 667 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed
  • Free wired internet

View all photos for Room Standard

A hotel room with a large bed, a wooden nightstand, a small table, and two framed pictures on the wall.

Room Standard

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room Standard

A hotel room with two beds, a nightstand, and a wall-mounted light fixture.

Room Standard

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Super Saver

A hotel room with two beds, a nightstand, and a wall-mounted lamp.

Super Saver

9.0 out of 10
Wonderful
(24 reviews)
  • 283 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a window with sheer curtains.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a computer, a TV, and a view of a building across the water.

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(28 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Privilege Suite, 1 King Bed

A hotel room with a large bed, a desk with a telephone, and a view of the sea through large windows.

Privilege Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

A hotel room with a large bed, a small table, two framed pictures on the wall, and a door leading to another room.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(87 reviews)
  • Resort view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 2 Double Beds, Ocean View

A hotel room with two beds, a ceiling fan, an air conditioning unit, and a large window offering a city view.

Superior Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(60 reviews)
  • Ocean view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Privilege Double

A hotel room with two beds, a red accent wall, a bedside table with a phone, and a lamp.

Privilege Double

7.6 out of 10
Good
(18 reviews)
  • Resort view
  • 511 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Veracruz

Located in Malecon, Emporio Veracruz Hotel is next to Veracruz Harbour and Malecón de Veracruz. This 223-room, 3.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.

What's nearby

  • Veracruz Harbour - 1 min walk - 0.1 miles
  • Malecón de Veracruz - 1 min walk - 0.1 miles
  • Carranza Lighthouse - 2 min walk - 0.1 miles
  • Zócalo - 5 min walk - 0.3 miles
  • Veracruz Cathedral - 7 min walk - 0.4 miles

Getting around

  • Veracruz Central Station - 11 min walk
  • General Heriberto Jara Intl. Airport (VER) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬2 min walk
  • ‪Jochos De La Naval - ‬5 min walk
  • ‪Bar Titos - ‬5 min walk
  • ‪Pollo Feliz - ‬4 min walk
  • ‪Italian Coffee Mario Molina - ‬4 min walk

About this property

Emporio Veracruz Hotel

Guests of Emporio Veracruz Hotel have access to a full-service spa, 2 outdoor pools, and an indoor pool. Self parking is available for USD 2 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi and free wired internet. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include balconies, sitting areas, and minibars.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 14 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

Is a free cancellation option available at Emporio Veracruz Hotel?

Emporio Veracruz Hotel offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Emporio Veracruz Hotel?

As of Oct 7, 2026, prices found for a 1-night stay for 2 adults at Emporio Veracruz Hotel on Oct 18, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Emporio Veracruz Hotel?

This hotel is situated in Malecon, just steps from Veracruz Harbour and Malecón de Veracruz, and within a short walk of Zócalo. You'll also find Carranza Lighthouse and Naval Historical Museum less than a mile away.

Will I be able to park at Emporio Veracruz Hotel?

Yes, parking is offered for USD 2 per night. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Emporio Veracruz Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, body wraps, and aromatherapy.

Does Emporio Veracruz Hotel have a casino on the premises?

No, Emporio Veracruz Hotel doesn't have a casino.

Is there an indoor pool at Emporio Veracruz Hotel?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What do couples enjoy most about Emporio Veracruz Hotel?

There are plenty of amenities for couples at this hotel, including 3 restaurants, 2 outdoor pools, and a swim-up bar.

Does Emporio Veracruz Hotel have a hot tub?

No, but this hotel does have a steam room.

Does Emporio Veracruz Hotel feature a restaurant that includes a breakfast menu?

Yes, Emporio Veracruz Hotel has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Emporio Veracruz Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Emporio Veracruz Hotel.

Does Emporio Veracruz Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Emporio Veracruz Hotel?

The closest major airport to Emporio Veracruz Hotel is General Heriberto Jara Intl. Airport (VER), which is 6.4 mi away (30 minutes by car).

Can I book a room with a balcony at Emporio Veracruz Hotel?

Yes, every guestroom at Emporio Veracruz Hotel comes with a balcony and some offer ocean and resort views.

Does Emporio Veracruz Hotel host weddings?

There are wedding services available at Emporio Veracruz Hotel if that's in your vacation plans.

Emporio Veracruz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1407 out of 2015 reviews
Rating 8 - Good. 386 out of 2015 reviews
Rating 6 - Okay. 119 out of 2015 reviews
Rating 4 - Poor. 50 out of 2015 reviews
Rating 2 - Terrible. 53 out of 2015 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very good location, the staff is amazing very helpful and kind,
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Excellent location for visitors
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good room and location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff especially heipfu pleasant hotel clean Just very enjoyable stay
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 2 nights. Room was clean, great location, food was good. Spa was excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view ! Great location ! Walking distance to all the attractions and tour options.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast delicious.
Stayed 7 nights in May 2026
Verified review

8/10 Good

The breakfast buffet was just ok. The AC worked well and the room suited our purpose.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place to relax and everything you needed was just steps away
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous and very well kept, the gym could use a barbell but other than that, A+
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and staff is amazing. The location of the hotel is very good and safe. Restaurants, entertainment, and shopping are all less than five minutes away.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful! The room was huge, bed, pillows, etc. were great quality, spotlessly clean and extremely comfortable. All the staff were very friendly, and helpful. Check in/out was easy and quick. The only small complaint I have was the shower, there was very little water pressure and no hot water. Not enough to keep me from staying there again though.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
EXCELENTE !
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location very clean staff friendly only one problem patio door lock was broken and was fixed very half hardy didn’t feel 100% safe. Other guest from surrounding rooms could get to my patio easily.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Staff very helpful. Breakfast immaculate. AC in room
Stayed 2 nights in Mar 2026