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Emporio Veracruz Hotel

3.5 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Emporio Veracruz Hotel

Front of property - evening/night
Terrace/patio
Exterior
Interior
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking available

Explore the area

View in a map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Place, Malecón de Veracruz
    ‪1 min walk‬
  • Place, Veracruz Harbour
    ‪5 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Room Standard with Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 6

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 204 sq ft
  • Sleeps 4

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Room Superior with Sea View

Premium bedding, minibar, in-room safe, desk

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 376 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Executive

Premium bedding, minibar, in-room safe, desk

Room Executive

  • 301 sq ft
  • Sleeps 4

View all photos for Super Saver

Super Saver | Premium bedding, minibar, in-room safe, desk

Super Saver

8.8 out of 10
Excellent
(18 reviews)
  • 283 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Executive with Street View

Premium bedding, minibar, in-room safe, desk

Suite Executive with Street View

  • 301 sq ft
  • Sleeps 2

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Privilege Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 322 sq ft
  • Sleeps 4

View all photos for Double Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Double Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(66 reviews)
  • 290 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(43 reviews)
  • 290 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Double

Privilege Double | Premium bedding, minibar, in-room safe, desk

Privilege Double

7.4 out of 10
Good
(16 reviews)
  • 511 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Veracruz

Located in Malecon within a 5-minute walk of Veracruz Harbour, Emporio Veracruz Hotel is within a mile (2 km) of other popular attractions like Veracruz Aquarium. This 223-room, 3.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.

What's nearby

  • Malecón de Veracruz - 1 min walk - 0.1 miles
  • Carranza Lighthouse - 2 min walk - 0.1 miles
  • Veracruz Harbour - 5 min walk - 0.3 miles
  • Zócalo - 5 min walk - 0.3 miles
  • Veracruz Cathedral - 7 min walk - 0.4 miles

Getting around

  • Veracruz Central Station - 11 min walk
  • General Heriberto Jara Intl. Airport (VER) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬2 min walk
  • ‪Mariscos Tano - ‬4 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Jochos De La Naval - ‬5 min walk
  • ‪La Cevichería - ‬2 min walk

About this property

Emporio Veracruz Hotel

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Guests of Emporio Veracruz Hotel have access to a full-service spa, 2 outdoor pools, and an indoor pool. Self parking is available for USD 2 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
32-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with WiFi and free wired internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and bidets. Other amenities include balconies, sitting areas, and minibars.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

Is a free cancellation option available at Emporio Veracruz Hotel?

Emporio Veracruz Hotel offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Emporio Veracruz Hotel?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at Emporio Veracruz Hotel on Nov 24, 2025 start from $81.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Emporio Veracruz Hotel?

This hotel is situated in Malecon, just steps from Malecón de Veracruz and Carranza Lighthouse, and within a short walk of Veracruz Harbour. You'll also find Zócalo and Naval Historical Museum less than a mile away.

Is parking available on site at Emporio Veracruz Hotel?

Yes, parking is offered for USD 2 per night. Accessible parking is also available for guests.

Is a spa located at Emporio Veracruz Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, Thai massages, aromatherapy, and body wraps.

Does Emporio Veracruz Hotel have a casino on the premises?

No, Emporio Veracruz Hotel doesn't have a casino.

Is there an indoor pool at Emporio Veracruz Hotel?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Emporio Veracruz Hotel?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and 3 restaurants.

Are there hot tubs at Emporio Veracruz Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Emporio Veracruz Hotel feature a restaurant that includes a breakfast menu?

Yes, Emporio Veracruz Hotel has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Emporio Veracruz Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Emporio Veracruz Hotel.

Does Emporio Veracruz Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Emporio Veracruz Hotel?

The closest major airport to Emporio Veracruz Hotel is General Heriberto Jara Intl. Airport (VER), which is 6.4 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Emporio Veracruz Hotel?

Yes, every guestroom at Emporio Veracruz Hotel comes with a balcony with some featuring ocean or resort views.

Does Emporio Veracruz Hotel host weddings?

There are wedding services available at Emporio Veracruz Hotel if that's in your vacation plans.

Reviews

Emporio Veracruz Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1053 out of 1569 reviews
Rating 8 - Good. 316 out of 1569 reviews
Rating 6 - Okay. 109 out of 1569 reviews
Rating 4 - Poor. 42 out of 1569 reviews
Rating 2 - Terrible. 49 out of 1569 reviews

Reviews

10/10 Excellent

Emilio

Stayed 4 nights in Sep 2025

6/10 Okay

Daniela Larissa, Cypress

Liked: Staff & service
Disliked: Cleanliness
Parking is terrible, you have to park across the street on a designated area that is extremely busy when trying to cross walking. During the weekend it is impossible to find parking there and having to wait on parking. Room needed maintenance, there were holes in the shower walls. Customer service was good but just an inconvenience area and parking.
Stayed 6 nights in Aug 2025

6/10 Okay

esteban

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones en decadencia, tiempo exagerado para ser atendidos para check in y check out, cobran el estacionamiento a pesar de ser huéspedes, el personal no da un trato amable, no explican a los huéspedes sobre el uso de los elevadores e instalaciones del hotel, check in 2 hrs tarde que no reponen, camas rotas y sin lamparas de lectura, la limpieza de habitaciones es a las 9 am de lo contrario ya no lo realizarán, no reemplazan las botellas de agua ni las tazas ni vasos de la habitación termine por mejor comprara aguas y desechables en la tienda de enfrente.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leonides

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the spa location it's very slippery due to the swimming pool they are on the way to the Spa Buffet is excellent a lot food and good food
Stayed 7 nights in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view

The check-in process was smooth. The attentive desk clerk quickly checked us in. Our room category offered access to the 9th floor, where we could enjoy finger foods and beer or wine. However, the selection was limited, and the food was insufficient. Additionally, there weren’t enough staff to provide adequate service. Despite these shortcomings, the view was truly impressive.
Stayed 3 nights in Aug 2025

10/10 Excellent

Magaly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La vista
Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room with a view of the plaza. There was music and entertainment every night so it wasn’t quiet but I didn’t mind that. It’s conveniently located near the zocalo and the food at the restaurants was good!!
Stayed 4 nights in Aug 2025

10/10 Excellent

josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax and enjoy the port!!

The location is perfect to just walk to many great places. The view from the top is amazing. Very friendly and helpful staff. I would definitely stay her again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria Magdalena, Banning

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in an excellent location. The hotel rooms have excellent A/C. Please note that the month of July in Veracruz, Mexico is extremely humid! Please note that the handicapped ramps are very limited and there are many uneven sidewalks in Veracruz, Mexico. This city is definitely not for a disabled/handicapped person. A disabled/handicapped person will not be able to go on a boat tour to Cancuncito or another island due to no safe sidewalks to beach area. The waiters/waitresses in hotel do not check on their tables with frequency. It feels like you are forgotten after your order arrives. Overall, I would recommend this hotel. I just hope that waiters/waitresses improve their attentiveness. Stay away from the Taproom (Cerveceria) at the main garden where the music is played at night!
Stayed 4 nights in Jul 2025

8/10 Good

Jose

Stayed 1 night in Jul 2025

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great historical hotel in the heart of the action. Beds were comfy. A little outdated
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so close to the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

carolina

Excellent services
Stayed 1 night in Jul 2025

8/10 Good

Juan Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good very noisy at night the hotel haven't ice machine in our floor we have to ho till 3rd floor
Stayed 6 nights in Jul 2025

8/10 Good

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Stayed 1 night in Jul 2025

10/10 Excellent

Ivan

Stayed 1 night in Jul 2025

8/10 Good

Carmen, St Catharines

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

8/10 Good

Carmen, St Catharines

Liked: Cleanliness
The location is excellent. The hotel is aesthetically pleasing; however, the rooms contain a damaged mirror, malfunctioning water taps, an impaired bathroom door, among other issues. The condition of the facilities is gradually deteriorating.
Stayed 1 night in Jun 2025

2/10 Terrible

Delilah

Stayed 1 night in Mar 2025

10/10 Excellent

Rodolfo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel experience, next at the harbor
Stayed 1 night in Jul 2025

8/10 Good

Roberto

Traveled with partner
The hotel dont have a good mantenimiento.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carl

Stayed 2 nights in Jul 2025

6/10 Okay

Ivan

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was good and clean. The location is excellent. The staff is very friendly but highly inefficient. 15 minutes for a check-in and about the same time for every check-out. Multiply that by the number of people in front of you, and you'll be there for a while. The bellboy was nowhere to be found when we wanted to retrieve our luggage from storage, and they did not have any appointments for a couple's massage for days. Even though they recommended it at check-in. You can get better value for money in any Boca del Rio hotel.
Stayed 2 nights in Jul 2025

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