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Recent guest reviews

Good location, great service and clean facility.

I love where the hotel its situated perfectly for all you have to do around the city,great partking.but they lack on cleaningness of the property,specifically on the windows and bed frame covers.the breakfast its pretty terrible on my taste(everyone has a different taste for foods)the evelevators (only 2 of them for the hotel) they are always in use since they are pretty small.i walked many many times to my room !!!the staff its pretty friendly and they always wanna help you

Look like that needs more maintainability, some areas have humeti at the ceiling, lobby same thing

Nice location in the port of Veracruz, front of the Venustiano Carranza monument and lighthouse

Beautiful hotel and sadly we waited too long to use the pool and didn't even know about the other pools and children's play area until we were leaving (they should remind people with families to take a full loop of the property). The staff was wonderfull and kind. I don't remember whether we had breakfast but we did order smoothies in the bar area that were quite delicious and the food in the restuarant was wonderful. We were visiting my step father from the area who worried it was pricey, but for tourists the price is fair for the quality and great service.

Very convieniant location ! Right by beach & shops.. Hotel is beautiful with a delicious breakfast buffet (lots of options) super comfy beds & very helpful & nice staff !

Good location close to downtown. Didn’t like the fact that you cannot make charges to room. Housekeeping and staff will knock and then proceed to open door with key early in morning despite lock on door. Elevator was out of service and stopped on me twice. Better customer service is neededz

Great hotel great location lo veo bsthroom and restaurante

The Emporio is a completely renovated hotel in a great location in Veracruz. We enjoyed the Seafood Buffet, views, and swimming pool at the hotel. We walked each morning to one of the famous coffee houses (La Parroquia and Gran Cafe del Portal) that are close by. One evening we did the bus tour of Veracruz, the starting point is very close To the hotel.

Right in the center of Veracruz port and walkable with all services you would like to have

Wonderful in general ... But... there is an odor in the lower levels that goes all day. I think it is not cause from the hotel it may be from the stree underground drainage system but it is not pleasant for guests. They will have to work on it... But everything else was great!

Everything was clean nothing to say about this hotel

The SPA is excellent , staff friendly , very nice location

This is a great hotel, the staff were professional and Friendly. Hotel overall was very clean. Walking distance to the zocalo (main town square), shopping, restaurants, music. Right in front of the ocean (but no beaches within walking distance). Would love to stay here again!

En general está bien. Las albercas muy limpias pero lograr un cojín y sombrilla fue muy difícil y el mueble tenía clavos oxidados expuestos. La habitación muy cómoda, pero hay un olor a caño y el agua del lavabo y ducha bajo muy lento, creemos que la tubería está parcialmente tapada.

Muy bien servicio, el buffet del desayuno delicioso!!! , la música en vivo vibrante y la atención buena.

Paseo Del Malecon No 244 Veracruz VER

Hotel highlights

  • Walking distance to Veracruz Harbour and Zocalo
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Malecon, Emporio Veracruz Hotel is within a 10-minute walk of popular sights such as Veracruz Harbour and Zocalo. This 223-room, 3.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant. For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 11:00 AM.


Rooms

All 223 soundproofed rooms provide balconies, iPod docks, and coffee makers. 32-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

Guests of Emporio Veracruz Hotel have access to a full-service spa, 2 outdoor pools, and an indoor pool. Onsite parking is available, both free self and paid valet parking (USD 20 per night)—also useful is an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include an outdoor pool, a children's pool, and a health club.

Room options

Super Saver

2 Double Beds | Sleeps 4

Superior Room

2 Double Beds | 1 King Bed | Sleeps 4

Privilege

2 Double Beds | 1 King Bed | Sleeps 4

Superior Room, Ocean View

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Emporio Veracruz Hotel

Everyone (13) Couples (3) Family (7)
5
Family

Good location, great service and clean facility.

By on Jul 19, 2021

2
Partner Couples

I love where the hotel its situated perfectly for all you have to do around the city,great partking.but they lack on cleaningness of the property,specifically on the windows and bed frame covers.the breakfast its pretty terrible on my taste(everyone has a different taste for foods)the evelevators (only 2 of them for the hotel) they are always in use since they are pretty small.i walked many many times to my room !!!the staff its pretty friendly and they always wanna help you

By on Jun 5, 2021

5
Partner Couples Family

Look like that needs more maintainability, some areas have humeti at the ceiling, lobby same thing

By on Sep 5, 2019

5
Family Family

Nice location in the port of Veracruz, front of the Venustiano Carranza monument and lighthouse

By on Aug 9, 2019

4
Family Family with small children Partner Couples Family

Beautiful hotel and sadly we waited too long to use the pool and didn't even know about the other pools and children's play area until we were leaving (they should remind people with families to take a full loop of the property). The staff was wonderfull and kind. I don't remember whether we had breakfast but we did order smoothies in the bar area that were quite delicious and the food in the restuarant was wonderful. We were visiting my step father from the area who worried it was pricey, but for tourists the price is fair for the quality and great service.

By on Mar 27, 2019

Review comment responded on Apr 1, 2019

Thanks for your comments

3
Everyone

By on Mar 21, 2019

Review comment responded on Apr 29, 2019

Gracias por sus comentarios , lo esperamos pronto.

5
Everyone

Very convieniant location ! Right by beach & shops.. Hotel is beautiful with a delicious breakfast buffet (lots of options) super comfy beds & very helpful & nice staff !

By on May 9, 2018

3

close to downtown, good location

Everyone

Good location close to downtown. Didn’t like the fact that you cannot make charges to room. Housekeeping and staff will knock and then proceed to open door with key early in morning despite lock on door. Elevator was out of service and stopped on me twice. Better customer service is neededz

By , from los angeles on Dec 22, 2017

5

great hotel great location

Everyone

Great hotel great location lo veo bsthroom and restaurante

By on Dec 2, 2017

5

renovated hotel in super location

Everyone

The Emporio is a completely renovated hotel in a great location in Veracruz. We enjoyed the Seafood Buffet, views, and swimming pool at the hotel. We walked each morning to one of the famous coffee houses (La Parroquia and Gran Cafe del Portal) that are close by. One evening we did the bus tour of Veracruz, the starting point is very close To the hotel.

By , from seattle, WA on Oct 1, 2017

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