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Inn at the Quay

Property class: 4
VIP Access

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Photo gallery for Inn at the Quay

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the outdoors through a sliding door.
A conference room with round tables, chairs, and a view of a body of water through large windows.
A woman working at a desk with a laptop, a framed abstract painting, and a view of a river with a bridge.
A hotel room with a large bed, a chair, a desk, and a view of a body of water through a window.
A modern interior with geometric patterned flooring, seating areas, and a ceiling with recessed lighting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, World's Tallest Tin Soldier
    ‪2 min walk‬
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Anvil Centre
    ‪4 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 1 King Bed (Quay)

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the outdoors through a sliding door.

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(36 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

A hotel room with a large bed, a desk, a chair, and a view of the city.

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(52 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

A woman working at a desk with a laptop, a framed abstract painting, and a view of a river with a bridge.

Room, 2 Queen Beds (Quay)

9.2 out of 10
Wonderful
(53 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Westminster

Located in Quayside within a short stroll of Douglas College, Inn at the Quay is within a 15-minute drive of Holland Park. This 126-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • World's Tallest Tin Soldier - 2 min walk - 0.1 miles
  • Douglas College - 4 min walk - 0.3 miles
  • Anvil Centre - 4 min walk - 0.3 miles
  • Columbia Square Plaza - 6 min walk - 0.3 miles
  • Queens Park - 19 min walk - 1.0 mile

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver Intl. Airport (YVR) - 35 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Togo Sushi - ‬4 min walk
  • ‪Donair Dude - ‬3 min walk
  • ‪Cockney Kings Fish & Chips - ‬5 min walk

About this property

Inn at the Quay

Guests staying at Inn at the Quay enjoy a gym, a sauna, and free WiFi in public areas. Self parking is offered for CAD 17.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, refrigerators, and coffee makers.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 17 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Is a free cancellation option available at Inn at the Quay?

Inn at the Quay offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Inn at the Quay?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Inn at the Quay on Nov 27, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Inn at the Quay?

This hotel is situated in Quayside, close to Metropolis at Metrotown, Great Canadian Casino Vancouver, and Holland Park. You'll also find Lougheed Town Centre and Massey Theatre within a short drive.

Will I be able to park at Inn at the Quay?

Yes, parking is offered for CAD 17 per day with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Inn at the Quay include a casino?

No, Inn at the Quay doesn't have a casino.

Is there an indoor pool at Inn at the Quay?

No, there is no indoor pool at this hotel.

Is Inn at the Quay a good place to stay for couples?

Amenities that appeal to couples at this waterfront hotel include a rainfall showerhead and bathrobes in each guestroom, and some feature river views.

Are there hot tubs at Inn at the Quay?

No, but guests can enjoy a sauna at this hotel.

Does Inn at the Quay have a restaurant that serves breakfast?

Yes, Inn at the Quay serves breakfast for a surcharge at The Boathouse.

Does Inn at the Quay allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Inn at the Quay for a fee of CAD 50 per accommodation, per stay.

Are there connecting rooms at Inn at the Quay?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Inn at the Quay?

The closest major airport to Inn at the Quay is Pitt Meadows, BC (YPK), which is 14.5 mi away (31 minutes by car). Another top airport is Vancouver Harbour Flight Centre (CXH), which is located 16.9 mi away (51-minute drive).

Can I book a room with a balcony at Inn at the Quay?

Yes, every guestroom at Inn at the Quay comes with a balcony and some offer river views.

Does Inn at the Quay have a wedding venue?

Take advantage of the wedding venue at Inn at the Quay if you plan to say "I do" during your trip.

Inn at the Quay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here💕 lots to do around the area. Hotel is convenient, clean and friendly staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Quiet, clean room and loved the river view and river walk area.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walking distance to most areas. Clean rooms and dog friendly hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, central location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff , very clean facilities. Many good restaurants near by, nice boardwalk along the river. Views from our room were beautiful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, probably the best hotel in the city!
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, sky train within walking distance
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room and the balcony ! Beautiful spot
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room with great view of river. Attractive lobby and helpful staff.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were kind and helpful! Our room was very clean! Would stay here again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, especially for date night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. My favourite hotel in the area.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly helpful staff. Comfortable rooms and quick service. One elevator was out of service but didn’t have to wait long for the other. Would gladly stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, the ladies in the front desk let us check in early which was superb after an overnight flight, property location is great in New Westminster lots of dining options, nice view from the room. Would definitely recommend
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located just a few minutes walking to the Sky Train station (New Westminster station, Expo Line). Has pretty much everything you need in walking distance and if you want to head downtown, it’s easy to hop into the Sky Train. Staff are lovely.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool that the property was right on the river. There were lots of restaurants right In the area.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, hotel was a bit outdated, but absolutely no issues with my stay. I would stay there again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly and helpful staff. Clean and accommodating rooms. Only issue is with noise late in the evening either from trains or across the river.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed me to check in early and room was very comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are always clean, great area, super comfy beds and kind staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, view was beautiful and staff were very accommodating. Cannot beat the location! Close to everything and restraints open late in the Eve for a nice midnight snack. No need to use the car at all, just walked everywhere.
Stayed 1 night in Jul 2026

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