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Civic Hotel Autograph Collection

4.0 star property

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Breakfast, lunch and dinner served
Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Property amenity
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
13475 Central Avenue, Surrey, BC, V3T 0K2
  • Place, Central City Shopping Centre
    ‪3 min walk‬
  • Place, Holland Park
    ‪6 min walk‬
  • Place, Green Timbers Urban Forest
    ‪4 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • City view
  • 345 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(40 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Corner

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 372 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Surrey

Located in City Centre within a 5-minute walk of Central City Shopping Centre, Civic Hotel Autograph Collection is within a 15-minute stroll of Holland Park. This 4-star hotel welcomes guests with 144 rooms and conveniences like an outdoor pool, free in-room WiFi, and a hot tub.

What's nearby

  • Central City Shopping Centre - 3 min walk - 0.2 miles
  • Holland Park - 6 min walk - 0.4 miles
  • Green Timbers Urban Forest - 4 min drive - 0.8 miles
  • Port of Vancouver - 34 min drive - 23.3 miles
  • Canada Place - 43 min drive - 24.1 miles

Getting around

  • Surrey Central Station - 3 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 41 min drive

Restaurants

  • ‪Potemia - ‬2 min walk
  • ‪Mala King Hot Pot - ‬2 min walk
  • ‪Nemesis Coffee ( The Pavilion ) - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪City Centre Library - ‬2 min walk

About this property

Civic Hotel Autograph Collection

Guests staying at Civic Hotel Autograph Collection enjoy an outdoor pool, free WiFi in public areas, and a hot tub. Self parking is offered for CAD 20.32 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a conference center, a business center, and a computer station.
Guests can expect 32-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Coffee makers, free newspapers, and free long-distance calls are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 20.32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 12 to 25 for adults and CAD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dominion Bar & Kitchen
  • Prado Cafe

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,978 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50.00 per accommodation, per stay
  • 2 total (110 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: CAD 500.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 for adults, and CAD 12 to 25 for children
  • Self parking fee: CAD 20.32 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Is a free cancellation option available at Civic Hotel Autograph Collection?

Civic Hotel Autograph Collection provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Civic Hotel Autograph Collection?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on May 3, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Civic Hotel Autograph Collection?

This hotel is situated in City Centre within a 10-minute walk of Holland Park and Central City Shopping Centre. You'll also find Guilford Town Centre and Bear Creek Park within a short drive.

Will I be able to park at Civic Hotel Autograph Collection?

Yes, parking is offered for CAD 20.32 per day with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Civic Hotel Autograph Collection have a casino?

No, Civic Hotel Autograph Collection doesn't have a casino.

Will I find an indoor pool at Civic Hotel Autograph Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Civic Hotel Autograph Collection?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Civic Hotel Autograph Collection?

No, this hotel doesn't have a spa tub.

Does Civic Hotel Autograph Collection have a restaurant that serves breakfast?

Yes, Civic Hotel Autograph Collection serves a cooked-to-order breakfast for a surcharge each morning at Prado Cafe.

Will Civic Hotel Autograph Collection allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Civic Hotel Autograph Collection for a fee of CAD 50.00 per accommodation, per stay.

Are there connecting rooms at Civic Hotel Autograph Collection?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Civic Hotel Autograph Collection?

The closest major airport to Civic Hotel Autograph Collection is Pitt Meadows, BC (YPK), which is 13.3 mi away (27 minutes by car). Another top airport is Vancouver Harbour Flight Centre (CXH), which is located 21.5 mi away (52-minute drive).

Can I book a room with a balcony at Civic Hotel Autograph Collection?

No, you won't find guestrooms with balconies at Civic Hotel Autograph Collection.

Does Civic Hotel Autograph Collection host weddings?

There are wedding services available at Civic Hotel Autograph Collection if that's in your vacation plans.

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Taylor

Stayed 1 night in Jan 2026

10/10 Excellent

Magnolia

Liked: Cleanliness, staff & service, amenities
Clean, quiet , nice room
Stayed 1 night in Jan 2026

10/10 Excellent

jennifer

Stayed 2 nights in Jan 2026

6/10 Okay

Nitika, Redmond

Traveled with family
Liked: Cleanliness, amenities
Windows!! This is a gorgeous, beautifully kept hotel with awesome staff! BUT the windows are not double paned and as this property is in a very busy center, whole night the cop car sirens , firetrucks noises were so disturbing!
Stayed 1 night in Jan 2026

2/10 Terrible

Pablo

Disliked: Cleanliness
Sucks not being able to put these in my calendar easily
Stayed 4 nights in Oct 2025

10/10 Excellent

armaan

Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Kamalpreet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and it was a quiet hotel. The parking was close and very secure.
Stayed 1 night in Jan 2026

10/10 Excellent

Thi Truc

Liked: Cleanliness, amenities, property conditions & facilities
Check in so easily and great service.
Stayed 1 night in Jan 2026

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness
Beautiful room, bed was so comfortable, incredible view. Didn’t use the amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Syanne

Stayed 1 night in Dec 2025

10/10 Excellent

Kamanjot Kaur

Stayed 4 nights in Dec 2025

10/10 Excellent

JULIE ANN

great staff,amenities and close to the train station and restaurants
Stayed 2 nights in Dec 2025

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were clean, i had the corner room the views were exquisite the staff were friendly and so nice they went out of their way to help me get ready for an event that i was going too , which i appreciated . the room service was amazing the menu choices were excellent. i will definitely come back here again because the service was exemplary.
Stayed 4 nights in Nov 2025

10/10 Excellent

Baldeesh

Stayed 1 night in Dec 2025

10/10 Excellent

Kalliopi

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. But the tram makes too much noise in my room. It was disruptive.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tandra

Stayed 2 nights in Dec 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, amenities
Nice room nice amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jass

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

tom

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was spotless and clean, and very modern. Had a great sleep on the king-size bed, and actually slept in! First time in a long time!
Stayed 2 nights in Dec 2025

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fabulous- great bed, top shelf linens, beautiful lobby, complimentary breakfast and an upgrade were appreciated.
Stayed 3 nights in Dec 2025

10/10 Excellent

Vishavjit

Stayed 3 nights in Nov 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities
It's one of the best hotels in Vancouver in my opinion
Stayed 1 night in Dec 2025