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Recent guest reviews

Great hotel in a not-yet-great neighborhood

13475 Central Avenue Surrey BC

Hotel highlights

  • Walking distance to Holland Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Civic Hotel Autograph Collection is a short stroll from Holland Park and Central City Shopping Centre. This 144-room, 4-star hotel has a restaurant, free in-room WiFi, and a conference center.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 10 AM.


All 144 soundproofed rooms provide coffee makers, free newspapers, and free long-distance calls. Guests can expect 32-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include free local calls, laptop-compatible safes, and ironing boards. Housekeeping is available on request.

Property features

Built in 2017, the brand new Civic Hotel Autograph Collection offers free WiFi in public areas, a conference center, and a business center. Self parking is offered for CAD 14 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, a computer station, and free newspapers.

Room options

City Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 2

City Room, 2 Queen Beds, Non Smoking, City View

2 Queen Beds | Sleeps 4

City Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 2

City Room, 1 Double Bed, Accessible, View

1 Double Bed | Sleeps 2

Guest reviews for Civic Hotel Autograph Collection

Everyone (3) Couples (1)
Partner Couples

Great hotel in a not-yet-great neighborhood

By on Jun 14, 2021

Review comment responded on Jun 14, 2021

Dear valued guest, Thank you for taking the time to review us, your feedback is greatly appreciated and we are happy to hear that you liked the hotel. The city of Surrey is working on developing the area and we hope the neighborhood to be more welcoming in the near future. Sincerely, Guest Experience Team


By on Jul 16, 2019

Review comment responded on Jul 17, 2019

Thank you for your feedback. I'm pleased to hear you had an enjoyable stay.


By on Jun 23, 2019

Review comment responded on Jul 31, 2019

Thank you for staying with us and rating your stay a 5/5. We look forward to welcoming you back again soon.


By on May 28, 2019

Review comment responded on May 29, 2019

Thank you for choosing Civic Hotel during your most recent visit to Surrey. We're delighted to hear that you had a wonderful stay!

Civic Hotel Autograph Collection

13475 Central Avenue, Surrey, BC V3T 0K2
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