Homewood Suites by Hilton New Hartford Utica

3.0 star property

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Photo gallery for Homewood Suites by Hilton New Hartford Utica

Exterior
Exterior
Lobby
Lobby
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
185 Woods Park Drive, New Hartford, NY, 13323
  • Place, Sangertown Square
    ‪19 min walk‬
  • Place, Utica College
    ‪4 min drive‬
  • Place, Stanley Theater
    ‪7 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪16 min drive‬

Room options

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Premium Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

Access King Suite with tub

  • Sleeps 4

Hearing Access Two Queen Suite with Balcony

  • Sleeps 6

Mobility Hearing Access Premium King Studio with Roll in Shower

  • Sleeps 4

One-Bedroom Executive King Suite-Non-Smoking

  • Sleeps 4

2 Queen Accessible Bathtub Suite Nonsmoking

  • Sleeps 6

One Bedroom Suite with 2 Queen Beds-Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

One-Bedroom King Suite With Balcony-Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

King Studio

  • Sleeps 4

About the neighborhood

New Hartford

Located 1.6 mi (2.6 km) from Sangertown Square, Homewood Suites by Hilton New Hartford Utica is within a 5-minute drive of New Hartford Recreation Center. This 3-star hotel welcomes guests with 85 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Sangertown Square - 19 min walk - 1.1 miles
  • Utica College - 4 min drive - 4.1 miles
  • Saranac Brewery - 6 min drive - 6.1 miles
  • Stanley Theater - 7 min drive - 6.3 miles
  • Turning Stone Casino - 16 min drive - 20.3 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Homewood Suites by Hilton New Hartford Utica

At Homewood Suites by Hilton New Hartford Utica, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a meeting room, and a free grocery shopping service.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include kitchens, MP3 docks, and sofa beds.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Basketball
  • Fishing
  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 4 2025 to April 6 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 125.00 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Utica
Homewood Suites by Hilton New Hartford Utica Hotel
Homewood Suites by Hilton New Hartford Utica New Hartford
Homewood Suites by Hilton New Hartford Utica Hotel New Hartford

Frequently asked questions

Are free cancellation options available at Homewood Suites by Hilton New Hartford Utica?

Homewood Suites by Hilton New Hartford Utica provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do near Homewood Suites by Hilton New Hartford Utica?

This hotel is located in New Hartford, close to Utica Zoo, Saranac Brewery, and Stanley Theater. You'll also find Sangertown Square and New Hartford Recreation Center within a short drive.

Is parking available on site at Homewood Suites by Hilton New Hartford Utica?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Homewood Suites by Hilton New Hartford Utica have a casino on the premises?

No, Homewood Suites by Hilton New Hartford Utica doesn't have a casino.

Will I find an indoor pool at Homewood Suites by Hilton New Hartford Utica?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 11 PM.

Is Homewood Suites by Hilton New Hartford Utica a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as an indoor pool.

Are there hot tubs at Homewood Suites by Hilton New Hartford Utica?

No, there isn't a spa tub at this hotel.

Does Homewood Suites by Hilton New Hartford Utica feature a restaurant that includes a breakfast menu?

Yes, Homewood Suites by Hilton New Hartford Utica serves free on-the-go breakfast each morning from its snack bar.

Will Homewood Suites by Hilton New Hartford Utica allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Homewood Suites by Hilton New Hartford Utica for a fee of USD 75 per accommodation, per stay. A deposit of USD 125.00 per stay is collected.

Are there connecting rooms at Homewood Suites by Hilton New Hartford Utica?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Homewood Suites by Hilton New Hartford Utica?

The closest major airport to Homewood Suites by Hilton New Hartford Utica is Rome, NY (RME-Griffiss Intl.), which is 15 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Homewood Suites by Hilton New Hartford Utica?

Yes, some guestrooms at Homewood Suites by Hilton New Hartford Utica offer a balcony.

Homewood Suites by Hilton New Hartford Utica Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 445 out of 544 reviews
Rating 8 - Good. 61 out of 544 reviews
Rating 6 - Okay. 16 out of 544 reviews
Rating 4 - Poor. 10 out of 544 reviews
Rating 2 - Terrible. 12 out of 544 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were clean and nice. And the staff went above and beyond every time i needed them. I appreciated it very much!
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are so spacious and clean! A great spot to stay with family/little ones
Stayed 1 night in Dec 2025

10/10 Excellent

Karla

Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2025

10/10 Excellent

Madison

Stayed 1 night in Oct 2025

6/10 Okay

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast should be served til 10am...
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Needed a place to stay while on a road trip. This was a surprisingly wonderful little stop along the way. Kind, courteous staff, and nice accommodations.
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis Oliver

Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Stayed 1 night in Nov 2025

2/10 Terrible

Kym

Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay. Staff was friendly, the room was clean and had all the amenities needed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

W.Gary

Liked: Cleanliness, property conditions & facilities
Staff was excellent. Tv was poor. Breakfasts were ok but not as excellent as in past.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Clean and spacious room
Stayed 1 night in Nov 2025

10/10 Excellent

Gracyn

Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great staff great room.
Stayed 1 night in Nov 2025

10/10 Excellent

eric

Stayed 2 nights in Nov 2025

10/10 Excellent

Elesia

Liked: Cleanliness, staff & service, amenities
Very clean, quiet and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle, Southbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Edly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were ver pleasant and courteous.
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Stayed 1 night in Nov 2025

6/10 Okay

Rick

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff at front desk was friendly. Housekeeping was poor. Hallways were dirty, never vacuumed while we were there. Bed was not made during the one housekeeping visit. Food on counter was tossed when there should have been no confusion it was to stay. No soap in shower.
Stayed 4 nights in Nov 2025