Quality Inn & Suites New Hartford - Utica

2.5 star property
Hotel in New Hartford with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk
Free daily continental breakfast
Reception
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
141 New Hartford St, New Hartford, NY, 13413
  • Place, Utica College
    ‪2 min drive‬
  • Place, Stanley Theater
    ‪5 min drive‬
  • Place, Utica Zoo
    ‪6 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪22 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(40 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

New Hartford

Within a short walk of New Hartford Recreation Center, Quality Inn & Suites New Hartford - Utica is within 2 miles (3 km) of Utica College. This 65-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Utica College - 2 min drive - 2.1 miles
  • Saranac Brewery - 5 min drive - 3.9 miles
  • Utica Memorial Auditorium - 5 min drive - 4.1 miles
  • Stanley Theater - 5 min drive - 4.1 miles
  • Utica Zoo - 6 min drive - 4.1 miles

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪The Beer Hub - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Domino's Pizza - ‬8 min walk

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and a fitness center
Guests of Quality Inn & Suites New Hartford - Utica enjoy features like a gym, free WiFi in public areas, and an arcade/game room. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a garden and a vending machine.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Other standard amenities include coffee makers, free long-distance calls, and free local calls.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites New Hartford - Utica?

Quality Inn & Suites New Hartford - Utica offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites New Hartford - Utica?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites New Hartford - Utica on Oct 27, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Quality Inn & Suites New Hartford - Utica?

This hotel is located in New Hartford within a short 8-minute walk of New Hartford Recreation Center. You'll also find Saranac Brewery and Utica Zoo within a short drive.

Is there parking available at Quality Inn & Suites New Hartford - Utica?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn & Suites New Hartford - Utica feature a casino?

No, Quality Inn & Suites New Hartford - Utica doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites New Hartford - Utica?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Quality Inn & Suites New Hartford - Utica?

Couples will appreciate amenities like free breakfast, a garden, and a 24-hour front desk at this hotel.

Does Quality Inn & Suites New Hartford - Utica have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites New Hartford - Utica feature a restaurant that includes a breakfast menu?

Quality Inn & Suites New Hartford - Utica offers free continental breakfast each morning though there is no restaurant.

Does Quality Inn & Suites New Hartford - Utica allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn & Suites New Hartford - Utica for a fee of USD 30.00 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Quality Inn & Suites New Hartford - Utica?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Quality Inn & Suites New Hartford - Utica?

The closest major airport to Quality Inn & Suites New Hartford - Utica is Rome, NY (RME-Griffiss Intl.), which is 14.9 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Quality Inn & Suites New Hartford - Utica?

No, there aren't any guestrooms with balconies at Quality Inn & Suites New Hartford - Utica.

Reviews

Quality Inn & Suites New Hartford - Utica Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 193 out of 614 reviews
Rating 8 - Good. 164 out of 614 reviews
Rating 6 - Okay. 114 out of 614 reviews
Rating 4 - Poor. 63 out of 614 reviews
Rating 2 - Terrible. 80 out of 614 reviews

Reviews

4/10 Poor

Joan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
No elevator to 2nd floor. Small bathroom. Towels werent fluffy. Beds squeaky. Only one ice machine for whole building.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lubomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

6/10 Okay

Yolanda

Stayed 2 nights in Jun 2025

8/10 Good

Azeez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok experience
Stayed 1 night in Jun 2025

6/10 Okay

Audrey

Business traveler, Traveled with family
Liked: Cleanliness
Room was nice. There was not an elevator and I had to carry all luggage upstairs. Breakfast was good. Children were allowed to run up and down the hallways yelling and screaming until after midnight.
Stayed 3 nights in Jun 2025

2/10 Terrible

Heidi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and front desk very unhelpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Uma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The building was well maintained and the staff was very friendly and knowledgeable. The continental breakfast has many selections.
Stayed 3 nights in Jun 2025

10/10 Excellent

patrick, Kitchener

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Jonelle

I enjoyed my one-night stay at this location. We booked the last room available for the night. Check in was a breeze -
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Stay 7/26-7/30

This is my second time staying at this property. The rooms were clean and comfortable, the staff was friendly. Only one issue was had on this last stay, the TV in the bedroom did not work. I reported it several times and in my 4 night stay it was never fixed nor was I given any reason if it was attempted or why it wasn’t fixed.
Stayed 4 nights in Jun 2025

4/10 Poor

Sanjay

Disliked: Cleanliness, property conditions & facilities
Not clean
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
While the price was right there were many concerning issues with the property. The door to the hotel was supposed to be locked and it was broken where anyone could walk in. The room had a musty old smell. The bathroom towels had stains all over them like they had not been washed.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Stayed 1 night in Jun 2025

10/10 Excellent

Ramel

Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Liked: Cleanliness
Disliked: Staff & service
Average hotel in a below average industrial setting. Staff was on the low side of average, building was about the same. Interestingly, much of the property was showing it's age, but the artwork was all in great condition. Someone has a strange set of priorities.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

8/10 Good

Ramazan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was really good for family stay. The room was clean. But fan in the restroom didnot work and there is no lift in theere. Especially if your room is in the second floor, it becomes a problem for your luggages.
Stayed 2 nights in Jun 2025

8/10 Good

james

Traveled with family
Liked: Property conditions & facilities
Room was ok but breakfast selection limited
Stayed 1 night in Jun 2025

10/10 Excellent

Keith, Clifton Park

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well maintained room. Enjoyed the free breakfast.
Stayed 1 night in Jun 2025