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TownePlace Suites by Marriott New Hartford

Property class: 3

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Photo gallery for TownePlace Suites by Marriott New Hartford

A modern hotel lobby with a seating area, a bar, and a view of the outside.
A hotel room with a sofa, a small table, a lamp, and a bed.
An indoor pool with clear depth markers, lounge chairs, and a 'No Diving' sign.
An outdoor patio with a metal table and red chairs, a barbecue grill, and a view of a multi-story building with brick and beige walls.
A modern bar area with wooden stools and a sofa in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4760 Middle Settlement Road, New Hartford, NY, 13492
  • Place, Sangertown Square
    ‪19 min walk‬
  • Place, Utica College
    ‪4 min drive‬
  • Place, Stanley Theater
    ‪10 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a kitchenette, a TV, and a sofa.

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(35 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

A hotel room with a dining table, chairs, a television, and a sofa.

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A hotel room with a sofa, a small table, a lamp, and a bed.

Suite, 1 Bedroom

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a TV, red armchair, sofa, dining table, and a patterned carpet.

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

A hotel room with a large bed, two bedside tables with lamps, a telephone, and a view of the outdoors through a window with curtains.

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, bedside table, TV, and a bathroom visible through an open door.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A hotel room with a large bed, bedside table, TV, and a bathroom visible through an open door.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a large bed, bedside table, TV, and a bathroom visible through an open door.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, bedside table, TV, and a bathroom visible through an open door.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a nightstand with a phone, a lamp, and a window with curtains.

Studio, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

A hotel room with a large bed, a television, a desk, and a window with curtains.

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

A hotel room with a large bed, a television, a desk, and a window with curtains.

Suite, 2 Bedrooms (Hearing Accessible)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

New Hartford

Located within a mile (2 km) of Sangertown Square, TownePlace Suites by Marriott New Hartford is within 3 miles (5 km) of Utica College. This 95-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Sangertown Square - 19 min walk - 1.0 mile
  • Utica College - 4 min drive - 3.2 miles
  • Saranac Brewery - 9 min drive - 5.2 miles
  • Stanley Theater - 10 min drive - 5.4 miles
  • Turning Stone Casino - 24 min drive - 22.3 miles

Getting around

  • Utica Station - 12 min drive
  • Rome, NY (RME-Griffiss Intl.) - 19 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive

About this property

TownePlace Suites by Marriott New Hartford

At TownePlace Suites by Marriott New Hartford, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and express check-in.
Guests can expect free WiFi and Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Low-height counter and sink (36 inches high)
  • Low-height desk (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125.00 per pet, per stay
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott New Hartford Hotel
TownePlace Suites Marriott New Hartford
Towne Suites riott Hartford
TownePlace Suites by Marriott New Hartford Hotel
TownePlace Suites by Marriott New Hartford New Hartford
TownePlace Suites by Marriott New Hartford Hotel New Hartford

Frequently asked questions

Is free cancellation available at TownePlace Suites by Marriott New Hartford?

TownePlace Suites by Marriott New Hartford provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around TownePlace Suites by Marriott New Hartford?

This hotel is located in New Hartford, close to Saranac Brewery, Utica Zoo, and Stanley Theater. You'll also find Sangertown Square and New Hartford Recreation Center within a short drive.

Does TownePlace Suites by Marriott New Hartford feature a casino?

No, TownePlace Suites by Marriott New Hartford doesn't have a casino.

Is there an indoor pool at TownePlace Suites by Marriott New Hartford?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Does TownePlace Suites by Marriott New Hartford have a restaurant with a breakfast menu?

TownePlace Suites by Marriott New Hartford offers free continental breakfast though there is no restaurant.

Does TownePlace Suites by Marriott New Hartford allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at TownePlace Suites by Marriott New Hartford for a fee of USD 125.00 per pet, per stay.

Where is the closest airport to TownePlace Suites by Marriott New Hartford?

The closest major airport to TownePlace Suites by Marriott New Hartford is Rome, NY (RME-Griffiss Intl.), which is 13.9 mi away (19 minutes by car).

TownePlace Suites by Marriott New Hartford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 322 out of 514 reviews
Rating 8 - Good. 136 out of 514 reviews
Rating 6 - Okay. 28 out of 514 reviews
Rating 4 - Poor. 11 out of 514 reviews
Rating 2 - Terrible. 17 out of 514 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and location. The breakfast was very nice and had a lot of variety.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast was great. I would stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were clean
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
It was fine. Perfect for what I needed for a week
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice comfortable suite style rooms with good breakfast options
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great place to stay..
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good average hotel and no complaints
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient would stay again.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very friendly and helpful staff
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, good breakfast, friendly staff
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We LOVE staying here. We usually stay in a suite with our daughter and granddaughter. Having 2 bedrooms and a central room is perfect! The pool is always welcoming, breakfast is probably the 6 year old's FAVORITE! Having a kitchen available is certainly helpful also with a 6 year old. Rooms are clean, comfortable and we stay here often!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy in and out!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel to stay at with family
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place, clean and safe. We stay yearly
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was friendly, breakfast was good.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This property was clean, comfortable and convenient.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Courteous staff, but usually not at the desk. Fortunately, Dia was there when we arrived or I wouldn’t know if we were in the right building.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property , staff was excellent in every way...
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not far from anywhere i wanted to be
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Room was very clean and spacious. Multiple restaurants ans shopping just minutes down the road.
Stayed 2 nights in Aug 2025