TownePlace Suites by Marriott New Hartford

3.0 star property
Hotel in New Hartford with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott New Hartford

Relax in style with a barbecue grill and comfortable seating options on this outdoor patio.
Situated in a landscaped area, this hotel offers a welcoming outdoor space with neatly arranged shrubs and young trees.
Enjoy cooking and dining in our fully equipped kitchen with a refrigerator, microwave, stove, oven, and dishwasher.
Relax in a clean and functional space with a seating area, storage cabinet, and wall-mounted information board.
Enjoy a compact room with a kitchenette, sofa, and flat-screen TV.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Kitchen
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
4760 Middle Settlement Road, New Hartford, NY, 13492
  • Utica College
    ‪4 min drive‬
  • Saranac Brewery
    ‪6 min drive‬
  • Stanley Theater
    ‪7 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪21 min drive‬

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Room options

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking (Hearing Accessible)

  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

New Hartford

Located within a mile (2 km) of Sangertown Square, TownePlace Suites by Marriott New Hartford is within 3 miles (5 km) of New Hartford Recreation Center. This 95-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Utica College - 4 min drive - 3.4 miles
  • Saranac Brewery - 6 min drive - 5.2 miles
  • Utica Memorial Auditorium - 7 min drive - 5.4 miles
  • Stanley Theater - 7 min drive - 5.4 miles
  • Utica Zoo - 7 min drive - 5.4 miles

Getting around

  • Utica Station - 12 min drive
  • Rome, NY (RME-Griffiss Intl.) - 19 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

TownePlace Suites by Marriott New Hartford

Hotel in New Hartford with free breakfast and a 24-hour fitness center
At TownePlace Suites by Marriott New Hartford, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a meeting room, and express check-in.
Guests can expect free WiFi and Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

Arabic, Belarusian, Bosnian, Polish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Low-height counter and sink (36 inches high)
  • Low-height desk (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125.00 per pet, per stay
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott New Hartford Hotel
TownePlace Suites Marriott New Hartford
Towne Suites riott Hartford
TownePlace Suites by Marriott New Hartford Hotel
TownePlace Suites by Marriott New Hartford New Hartford
TownePlace Suites by Marriott New Hartford Hotel New Hartford

Frequently asked questions

Is free cancellation available at TownePlace Suites by Marriott New Hartford?

TownePlace Suites by Marriott New Hartford provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at TownePlace Suites by Marriott New Hartford?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott New Hartford on Aug 3, 2025 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around TownePlace Suites by Marriott New Hartford?

This hotel is located in New Hartford, close to Saranac Brewery, Utica Zoo, and Stanley Theater. You'll also find Sangertown Square and New Hartford Recreation Center within a short drive.

Is parking available on site at TownePlace Suites by Marriott New Hartford?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does TownePlace Suites by Marriott New Hartford feature a casino?

No, TownePlace Suites by Marriott New Hartford doesn't have a casino.

Is there an indoor pool at TownePlace Suites by Marriott New Hartford?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is TownePlace Suites by Marriott New Hartford good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and Netflix as well as an indoor pool.

Does TownePlace Suites by Marriott New Hartford have a hot tub?

No, there isn't a spa tub at this hotel.

Does TownePlace Suites by Marriott New Hartford have a restaurant with a breakfast menu?

TownePlace Suites by Marriott New Hartford offers free continental breakfast though there is no restaurant.

Does TownePlace Suites by Marriott New Hartford allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at TownePlace Suites by Marriott New Hartford for a fee of USD 125.00 per pet, per stay.

Are there connecting rooms at TownePlace Suites by Marriott New Hartford?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to TownePlace Suites by Marriott New Hartford?

The closest major airport to TownePlace Suites by Marriott New Hartford is Rome, NY (RME-Griffiss Intl.), which is 13.9 mi away (19 minutes by car).

Are there rooms with balconies at TownePlace Suites by Marriott New Hartford?

No, you won't find guestrooms with balconies at TownePlace Suites by Marriott New Hartford.

TownePlace Suites by Marriott New Hartford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 290 out of 463 reviews
Rating 8 - Good. 126 out of 463 reviews
Rating 6 - Okay. 25 out of 463 reviews
Rating 4 - Poor. 8 out of 463 reviews
Rating 2 - Terrible. 14 out of 463 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Efren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and everything was really clean. The building looks like it’s brand new! Strongly suggest
Stayed 3 nights in May 2025

8/10 Good

Cheryl

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect. Newly renovated. Only criticism is we were on the first floor at the end of the hallway and heard the loud clicking of the door every time someone went in/out of the building. There was a lot of morning activity. More attention should be paid to noise created with doors opening/closing.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Staff & service, room comfort

Adequate but not special

I was in town apartment hunting and needed a place just to crash last minute. They are remodeling so the place was a little bit rough. The staff was very friendly and attentive. Breakfast I guess I was expecting something different but I have specific health needs and so my options were limited. For standard diets it’s adequate but nothing special.
Stayed 1 night in Mar 2025

10/10 Excellent

Irina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very friendly and helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Those at the front desk were friendly and welcoming. Also the one that was taking care of the continental breakfast was friendly and helpful and a good variety of food. My room was clean, comfortable and convenient. The pool area also clean and cute. Hotel overall is clean, excellent and a quiet area. I'm glad I chose to this one for my stay. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Irina

Stayed 1 night in Dec 2024

2/10 Terrible

Queena

Traveled with family and small children
Disliked: Amenities
I called the hotel to see if I can bring my children to go to the pool I was told that it was fine when I arrived I was told the pool was open and by the time I went to my room to change came back down I was told the pool was now closed due to an isssue I then waited till morning to talk to the manager Courtney and I asked her why did she tell me the pool was open when it wasn’t she proceed to say well my employee told me you had children with you who was not on the room… which was never stated that I couldn’t have children with me and she put $150 hold on bank card and told me it was only suppose to be $20 hold so I believe this was all discrimination and made it a horrible stay for me and my children
Stayed 1 night in Dec 2024

10/10 Excellent

Irina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 1 night in Nov 2024

6/10 Okay

Shannon

Traveled with family
Disliked: Staff & service

Random charges on my card. Scam

This place charged my card extra. Stayed there for one night. A few days after my stay I get a charge for $30 to $40. Never broke or stained anything. Got in the hotel late, fell asleep, woke up and left. We didn’t even use the shower!! Rip off will never ever go back.
Stayed 1 night in Oct 2024

10/10 Excellent

JENNIFER

Stayed 1 night in Nov 2024

8/10 Good

Caitlin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This property was clean, comfortable and convenient.
Stayed 3 nights in Nov 2024

8/10 Good

Clay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good excepting the overhead light in the desk that refuses to turn on consistently.
Stayed 5 nights in Nov 2024

6/10 Okay

Leslie

Stayed 2 nights in Oct 2024

10/10 Excellent

KRISTEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time here seems nice so far.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

6/10 Okay

Deana

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms and bathrooms were clean. The free breakfast was very poor quality with few options and the food service and eating areas were filthy. The staff was very curt with everyone I heard them speaking to. The linens and pillows were not comfortable but the mattress was fine. For what they charged it felt like we didn’t get enough of a value.
Stayed 2 nights in Sep 2024

10/10 Excellent

gary

Traveled with family
Liked: Property conditions & facilities

We would stay there again

Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Easy from start to finish!
Stayed 1 night in Aug 2024

6/10 Okay

Valerie

Traveled with family
Liked: Cleanliness, amenities
Laundry room flooded while I was doing laundry. Sofa bed in first room was uncomfortable on the first night so I asked for another room. The room charge was charge extra and they couldn’t fix it
Stayed 6 nights in Aug 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first stay here this month was great...the second one was not quite....the room was good,clean and spacious. Our problem was that our keys deactivated every day which was a huge hassle. One of the days the desk clerk said it was because our stay ended..not true (it was 2 days before checkout) other than that, it was fine.
Stayed 5 nights in Aug 2024

2/10 Terrible

George

Stayed 1 night in Aug 2024