It was fine
Very clean and comfortable with breakfast a hot breakfast being served.
The pool water was saturated with bleach. So much BLEACH not pool chemicals that my fiancé’s black shorts were turned brown, my 9 year old son eyes were burning so much that he had to get out, flush his eyes from the water fountain and for two days were blood shot RED and super puffy!!! My oldest son was sick to his stomach from swallowed water and my toddler didn’t want to swim which he’s a fish!! Extra deposits that were applied because I’m a local resident. Ridiculous amount that didn’t allow us to follow through with plans we had. The room was ok, not worth the extra holds and hassles. This was not posted anywhere when booking!! Also the staff wasn’t helpful with the bleach issue in the pool. Wouldn’t give information as to what chemicals used to help with sickness and ruined clothes. We won’t be back
It was snowing only were there so I didn't get to walk around the property but inside it was very nice and comfortable
Liked how the staff accommodated my early check in and brought up extra pillows and blankets quickly
Excellent place to stay! Great location! Nice amenities. I would definitely stay there again and recommend to others.
No one at the desk for minutes when we arrived in the evening. Breakfast: -- strange scrambled eggs -- limp old cantaloupe and pineapple slices
Breakfast dining tables were sticky No fan in bathroom to reduce fog on mirrors after showering.
Everything was great. The amenities were very good
I thought the property was very clean and well-kept. Everyone we dealt with was nice and informative.
We enjoyed our stay and looking forward to returning again soon!
Nice quiet hotel, tucked away from the busy streets but still close to everything.
It was a very nice stay, the staff was very nice and the room was very clean.
For the most part, we enjoyed our short stay at the Hampton. The staff was excellent, very friendly. The room and bathroom were a nice size - not nearly as cramped as most. Overall, very clean; however, there was a smell coming from the drain in the bathroom floor - not overpowering, but noticeable. Breakfast was okay, but not up to the standards that I'm used to for Hamptons in the past. I would definitely stay there again, but hope that the management could fix the few issues that there were.
Located 1.5 mi (2.5 km) from Sangertown Square, Hampton Inn and Suites New Hartford/Utica is within a 10-minute drive of Utica College. This 87-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
All 87 rooms feature microwaves, refrigerators, and coffee makers. 43-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Other amenities include free newspapers, free local calls, and hair dryers.
Guests staying at Hampton Inn and Suites New Hartford/Utica enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
It was fine
Thank you for staying with us!
Thank you for staying with us!
Very clean and comfortable with breakfast a hot breakfast being served.
Thank You for your feedback! We hope to welcome you back again soon!
The pool water was saturated with bleach. So much BLEACH not pool chemicals that my fiancé’s black shorts were turned brown, my 9 year old son eyes were burning so much that he had to get out, flush his eyes from the water fountain and for two days were blood shot RED and super puffy!!! My oldest son was sick to his stomach from swallowed water and my toddler didn’t want to swim which he’s a fish!! Extra deposits that were applied because I’m a local resident. Ridiculous amount that didn’t allow us to follow through with plans we had. The room was ok, not worth the extra holds and hassles. This was not posted anywhere when booking!! Also the staff wasn’t helpful with the bleach issue in the pool. Wouldn’t give information as to what chemicals used to help with sickness and ruined clothes. We won’t be back
We do apologize for such a tragic experience, We have never had any sort of issues and our chemicals are checked multiple times a day. Just to clarify we use bromine for our pool chemicals not bleach or chlorine. We hold extra deposit for incidentals incase of any unexpected charges, damages and such, most hotels do this in today's world. We hope you come back again and give us another try for a better experience. Thank You.
Thank you for providing feedback from your stay with us at our hotel. We hope to have you return again soon.
It was snowing only were there so I didn't get to walk around the property but inside it was very nice and comfortable
Thank You for your review!
Liked how the staff accommodated my early check in and brought up extra pillows and blankets quickly
Thank You for your review! Have a wonderful weekend.
Excellent place to stay! Great location! Nice amenities. I would definitely stay there again and recommend to others.
Thank You for your feedback.
No one at the desk for minutes when we arrived in the evening. Breakfast: -- strange scrambled eggs -- limp old cantaloupe and pineapple slices
Thank You for your review. We do apologize for your experience with our breakfast. We will pass your comments and concerns along to management. We do hope you will comeback and give us another try!
Thank you for staying with us!