DoubleTree by Hilton Utica

4.0 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Utica

Experience the grandeur of our lobby, featuring a central seating area with chaise lounge and armchairs, surrounded by elegant columns and ornate chandeliers.
Experience grandeur in our elegant lobby, featuring ornate columns, plush seating, and a sophisticated atmosphere.
Experience the grandeur of our lobby, featuring elegant seating areas, ornate chandeliers, and high ceilings with decorative moldings.
Experience the classic charm of this elegant hotel, featuring a symmetrical facade with evenly spaced windows and a central entrance.
Relax in this stylish room with a large flat-screen TV, comfortable seating area, and city views.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
102 Lafayette Street, Utica, NY, 13502
  • Stanley Theater
    ‪7 min walk‬
  • Saranac Brewery
    ‪15 min walk‬
  • Utica College
    ‪5 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪19 min drive‬

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Room options

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed w/Personal Fitness Studio

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(21 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Corner (Hearing)

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View, Corner

8.6 out of 10
Excellent
(7 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Utica

DoubleTree by Hilton Utica places you within a 10-minute stroll of popular attractions such as Utica Memorial Auditorium and Stanley Theater. This 112-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Utica Memorial Auditorium - 5 min walk - 0.3 miles
  • Stanley Theater - 7 min walk - 0.4 miles
  • Saranac Brewery - 15 min walk - 0.8 miles
  • Utica Zoo - 4 min drive - 2.3 miles
  • Utica College - 5 min drive - 2.1 miles

Getting around

  • Utica Station - 9 min walk
  • Hancock Intl. Airport (SYR) - 60 min drive

Restaurants

  • ‪The Lotus Garden - ‬11 min walk
  • ‪Utica Coffee Roasting - ‬4 min walk
  • ‪Character Coffee - ‬1 min walk
  • ‪72 Tavern & Grill - ‬5 min walk
  • ‪Swifty's Restaurant & Pub - ‬7 min walk

About this property

DoubleTree by Hilton Utica

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Guests of DoubleTree by Hilton Utica enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, and toothbrushes and toothpaste. Other amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 6.50 to 15.95 for adults and USD 6.50 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 6,600 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (27 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (32 inches high)
  • Phone accessibility kit
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 6.50 to 15.95 for adults, and USD 6.50 to 14.95 for children
  • Rollaway bed fee: USD 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ascend Collection Utica
Utica Ascend Collection
DoubleTree Hilton Utica Hotel
DoubleTree Hilton Utica
DoubleTree by Hilton Utica Hotel
DoubleTree by Hilton Utica Utica
DoubleTree by Hilton Utica Hotel Utica

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Utica?

DoubleTree by Hilton Utica provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Utica?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Utica on Jul 14, 2025 start from $173.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near DoubleTree by Hilton Utica?

Located steps from National Distance Running Hall of Fame, this hotel is in Utica, and within a 10-minute walk of Utica Memorial Auditorium and Stanley Theater. You'll also find Munson Williams Proctor Arts Institute and Saranac Brewery less than a mile away.

Is parking available on site at DoubleTree by Hilton Utica?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does DoubleTree by Hilton Utica have a casino on the premises?

No, DoubleTree by Hilton Utica doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Utica?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at DoubleTree by Hilton Utica?

At this historic hotel, couples will appreciate amenities like a bar plus some guestrooms include jetted bathtubs and city views.

Does DoubleTree by Hilton Utica have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does DoubleTree by Hilton Utica have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Utica serves continental breakfast each morning for a surcharge from its restaurant.

Does DoubleTree by Hilton Utica allow pets to stay free of charge?

No, pets aren't allowed at DoubleTree by Hilton Utica though service animals are welcome.

Does DoubleTree by Hilton Utica have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Utica?

The closest major airport to DoubleTree by Hilton Utica is Rome, NY (RME-Griffiss Intl.), which is 14.8 mi away (17 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Utica?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Utica.

Does DoubleTree by Hilton Utica host weddings?

Take advantage of the wedding venue at DoubleTree by Hilton Utica if you plan to say "I do" during your trip.

DoubleTree by Hilton Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. VERY clean. Big beautiful rooms. Restaurant on site was very good!!
Stayed 1 night in May 2025

8/10 Good

Gail

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was huge!
Stayed 1 night in Apr 2025

10/10 Excellent

jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great historical hotel

What a great historical hotel. Absolutely beautiful. Comfortable rooms. Friendly staff, safe and spacious parking lot.
Stayed 4 nights in Apr 2025

10/10 Excellent

CALLANDER,

Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany, Ithaca

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty, amazing beds, walkable to a few eateries and the history!
Stayed 1 night in Apr 2025

2/10 Terrible

Misty

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Horrible customer service

Called to change my check in day more than a week prior to arriving. Was told that I was all set. Called two days before arrival to confirm this again, again told I was all set. Receive a check in email that morning after getting off the place Upon arrival to the hotel they tell me my room is not available ( there with an entire team for hockey tournament) was unable to stay the first night and had to walk to another hotel with my 7 year old and all of our luggage Did not offer any sort of compensation just an ‘upgraded’ room that they tried to charge me additional for as well Worst hotel experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, service, and restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Isabel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 3rd time there, love it convenience to cafe's you could just walk right in downtown.
Stayed 2 nights in Mar 2025

4/10 Poor

Frances

Traveled with family
Disliked: Cleanliness, staff & service
Hotel room was not cleaned properly- hair on pillows and under the sheets and on the bathroom floors . The two complimentary water bottles in the room had both been opened and partially emptied but still placed next to clean glasses to be used. The internet was not working for most of the stay. When I went downstairs for coffee around 6:45 am, there was a redolent homeless gentleman raiding the breakfast items and getting coffee as quickly as possible and then leaving after having stuffing everything in his giant backpack with a cardboard “homeless” sign also sticking out the back of it. (Honestly, I’m all for feeding those in need but it made me like the premises were not even close to secure— there was not a staff member in sight to witness this happening in the main lobby). As for the front desk, it was a) not staffed with anyone or b) staffed with someone who basically couldn’t be bothered to deal with the guests. I asked him about any recommended restaurants within walking distance and he curtly told me to google some options. Not expecting concierge service but a minimal, cordial conversation didn’t seem unreasonable, especially as google directed me to a closed pizzeria on a dark street nearby. The lobby was nice though. A beautiful staircase. It’s clearly located in an historic building which has a lovely exterior. And it’s within walking distance to a nice cafe called Knead to Eat. It’s also very close to the Nexus Center which was very convenient.
Stayed 2 nights in Mar 2025

8/10 Good

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Stayed 1 night in Mar 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was great as usual. Problem is other guests making noise at 3am one night and 4am the next. Front desk did quiet them down, but only after we called. Also TV screens went on in the middle of the night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Curtis

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Staff did not clean our room, make beds, remove garbage, or refill coffee. Desk said they were very busy that day.
Stayed 2 nights in Mar 2025

2/10 Terrible

Travis

Stayed 3 nights in Mar 2025

8/10 Good

Chris

Stayed 2 nights in Mar 2025

10/10 Excellent

George, Albany

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in with friendly staff. Clean room.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time i am in Utica. Wonderful Hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

Elishia

Liked: Cleanliness, staff & service, property conditions & facilities
Always my go to when I’m in the area!
Stayed 1 night in Mar 2025

10/10 Excellent

Cathy, Hamburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cookies
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is outstanding, very helpful!
Stayed 1 night in Feb 2025

6/10 Okay

TRACTOR DC WACO

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025