Best Western Gateway Adirondack Inn

2.5 star property
Hotel in Utica with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Gateway Adirondack Inn

1 bedroom, premium bedding, down comforters, desk
Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, premium bedding, down comforters, desk
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, premium bedding, down comforters, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
175 N Genesee St, Utica, NY, 13502
  • Stanley Theater
    ‪3 min drive‬
  • Saranac Brewery
    ‪4 min drive‬
  • Utica College
    ‪8 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪19 min drive‬

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Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Utica

Best Western Gateway Adirondack Inn places you within a mile (2 km) of North Utica Shopping Center and Utica Children's Museum. The 88 rooms at this hotel include coffee makers, flat-screen TVs, and premium bedding.

What's nearby

  • Utica Memorial Auditorium - 3 min drive - 1.4 miles
  • Stanley Theater - 3 min drive - 1.6 miles
  • Saranac Brewery - 4 min drive - 2.1 miles
  • Utica Zoo - 7 min drive - 3.4 miles
  • Utica College - 8 min drive - 3.2 miles

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Wingstop - ‬7 min walk
  • ‪Burger King - ‬18 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪O'Scugnizzo Pizzeria - ‬2 min drive

About this property

Best Western Gateway Adirondack Inn

Hotel in Utica with a fitness center and a 24-hour front desk
Best Western Gateway Adirondack Inn features a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a meeting room, and free newspapers.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus USD 200.00 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Best Western Gateway Adirondack Inn.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Frequently asked questions

What's there to do within easy reach of Best Western Gateway Adirondack Inn?

This hotel is located in Utica, a short 15-minute walk from North Utica Shopping Center and also 15 minutes on foot from Utica Children's Museum. You'll also find Adirondack Railway Utica Station and National Distance Running Hall of Fame less than a mile away.

How much does it cost to stay at Best Western Gateway Adirondack Inn?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Best Western Gateway Adirondack Inn on Jun 22, 2025 start from $135.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Gateway Adirondack Inn?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Gateway Adirondack Inn feature a casino?

No, Best Western Gateway Adirondack Inn doesn't have a casino.

Is there an indoor pool at Best Western Gateway Adirondack Inn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Gateway Adirondack Inn?

Couples staying at this hotel will value amenities like premium bedding, kitchenettes in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Best Western Gateway Adirondack Inn?

No, this hotel doesn't have a spa tub.

Does Best Western Gateway Adirondack Inn feature a restaurant that includes a breakfast menu?

No, Best Western Gateway Adirondack Inn doesn't have a restaurant that serves breakfast.

Does Best Western Gateway Adirondack Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Gateway Adirondack Inn for a fee of USD 25 per pet, per night.

Does Best Western Gateway Adirondack Inn have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Gateway Adirondack Inn?

The closest major airport to Best Western Gateway Adirondack Inn is Rome, NY (RME-Griffiss Intl.), which is 14.9 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Best Western Gateway Adirondack Inn?

No, there aren't any guestrooms with balconies at Best Western Gateway Adirondack Inn.

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 190 out of 745 reviews
Rating 8 - Good. 282 out of 745 reviews
Rating 6 - Okay. 155 out of 745 reviews
Rating 4 - Poor. 70 out of 745 reviews
Rating 2 - Terrible. 48 out of 745 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long wait to check in. Room smelled bad. Bathroom was too small.
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Stayed 1 night in Feb 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Colleen

Disliked: Property conditions & facilities
N/A
Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It smelled like someone was smoking Marijuana and the common areas smelled terrible. Also, there was a buch of kids running around the halls all night with no supervision... making noise until late at night. Nothing was done about it.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Na
Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to thruway, restaurants and exercise equipment on the premisis.. A little pricey, however.
Stayed 2 nights in Jan 2025

4/10 Poor

Hope

Business traveler
Disliked: Property conditions & facilities, room comfort
Too noisy can hear everyone in the hall
Stayed 2 nights in Jan 2025

10/10 Excellent

Momodou Lamin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,quite and free breafest was very nice
Stayed 2 nights in Jan 2025

2/10 Terrible

SUNGJIN

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jarett

Clean and nice staff. Area around the hotel is a little depressing. It serves a purpose for travelers and is appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Property conditions & facilities, room comfort

I was skeptical but turned out great!

We stayed at the seperate building on the side. This made my kiddos feel better that it was more hotel style rooms with a door to a hallway that was locked from the outside unless you had a key card. The other main part was more motel style even though they had hallways there was no stopping people from going up to your door even if they didnt have a key. The room was very clean and the beds were very comfortable. The soaps that were in the showers were full sized and smelled good. The cleaning service was amazing. Always around for anything you needed. We were in for a hockey tournament and the kids wanted to play knee hockey and the cleaning service let them and loved that they wanted to play rather than be on video games! Checking in and out was a breeze. The other family we were with tried to get an early check in and i know the front desk gave him hassle with that and would not release the room until 3:01 even tho the cleaning people said the room was done so that was a little weird. We stayed from a thursday to a sunday. We enjoyed our stay very much and will be coming back!
Stayed 3 nights in Nov 2024

8/10 Good

Jesse

Stayed 1 night in Oct 2024

6/10 Okay

LaLanna, Valencia

Traveled with family and small children
Liked: Staff & service
Decent enough hotel. Staff was very, very nice and accommodating.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ivan

Stayed 3 nights in Sep 2024

10/10 Excellent

Rosalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lower your prices

The stay was wonderful, quiet clean, beautiful staff. I just don’t agree with your prices. They’re too damn high lol
Stayed 2 nights in Oct 2024

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian P.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hibernian Weekend

Good Solid Hotel. Good Staff Good Location
Stayed 2 nights in Oct 2024

8/10 Good

Rosetta

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities
Very small bathroom. Seemed pricey but I don't know what's normal for Utica.
Stayed 1 night in Oct 2024

2/10 Terrible

Gina and Greg

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well first they had us down for 2 nights and that was the start when checking in, they charged are card for the lady that was in front of us, then charged us for our room, which made account negative and other charges to my account, blood on sheets bathroom was gross key cards didn’t work and they were no help
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 3 nights in Oct 2024

4/10 Poor

Jennifer

Traveled with family
Disliked: Amenities
I don't care for the busy industrial area of Utica. This was a redone motel and didn’t feel super safe. We did not have issues, but I prefer a less industrial place to stay.
Stayed 2 nights in Oct 2024

6/10 Okay

George, Albany

Liked: Cleanliness, amenities, property conditions & facilities
Typical hotel stay but after getting to the room after 1:00 am I discovered that the bed had not been made. There were freshly cleaned sheets and blanket however I was in no mood to make a bed at that time of night.
Stayed 1 night in Oct 2024