Holiday Inn Express & Suites Utica by IHG

2.5 star property
Hotel in Utica with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Utica by IHG

Free daily buffet breakfast
Exterior
Suite, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, pillowtop beds, desk
Exterior
Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, pillowtop beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
23 Wells Ave, Utica, NY, 13502
  • Stanley Theater
    ‪2 min drive‬
  • Saranac Brewery
    ‪3 min drive‬
  • Utica College
    ‪7 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪19 min drive‬

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Room options

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(33 reviews)
  • 185 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Communication, Accessible Tub)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About the neighborhood

Utica

Holiday Inn Express & Suites Utica by IHG places you within a mile (2 km) of Utica Children's Museum and Adirondack Railway Utica Station. This 75-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Utica Memorial Auditorium - 18 min walk - 1.0 mile
  • Stanley Theater - 2 min drive - 1.4 miles
  • Saranac Brewery - 3 min drive - 1.8 miles
  • Utica Zoo - 6 min drive - 3.2 miles
  • Utica College - 7 min drive - 3.0 miles

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Wingstop - ‬6 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪O'Scugnizzo Pizzeria - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Holiday Inn Express & Suites Utica by IHG

Hotel in Utica with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Utica by IHG features a 24-hour gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish, Ukrainian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • 336 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Utica by IHG?

Holiday Inn Express & Suites Utica by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Utica by IHG?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Utica by IHG on Jul 13, 2025 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Express & Suites Utica by IHG?

This hotel is located in Utica, a short 19-minute walk from North Utica Shopping Center and also 15 minutes on foot from Utica Children's Museum. You'll also find Adirondack Railway Utica Station and National Distance Running Hall of Fame less than a mile away.

Will I be able to park at Holiday Inn Express & Suites Utica by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Utica by IHG include a casino?

No, Holiday Inn Express & Suites Utica by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Utica by IHG?

No, there is no indoor pool at this hotel. Guests have pool access between 7:00 AM and 10:00 PM.

Is Holiday Inn Express & Suites Utica by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a turndown service as well as a 24-hour fitness facility.

Does Holiday Inn Express & Suites Utica by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Utica by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express & Suites Utica by IHG serves free buffet breakfast on weekday mornings from its snack bar.

Does Holiday Inn Express & Suites Utica by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites Utica by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Utica by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express & Suites Utica by IHG?

The closest major airport to Holiday Inn Express & Suites Utica by IHG is Rome, NY (RME-Griffiss Intl.), which is 14.9 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Utica by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Utica by IHG.

Holiday Inn Express & Suites Utica by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 918 reviews
Rating 8 - Good. 275 out of 918 reviews
Rating 6 - Okay. 67 out of 918 reviews
Rating 4 - Poor. 25 out of 918 reviews
Rating 2 - Terrible. 34 out of 918 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will recomend this hotel because is clean , there are many dinning options around, the staff is wonderful . We got an excellent experience .
Stayed 3 nights in Apr 2025

8/10 Good

Alissia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price. Would definitely stay here again. Only thing that could be improved is the beds ... mattresses were quite hard
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nataya

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Tara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for event attendance and the helpfulness of the staff to accommodate a special delivery. They were awesome
Stayed 2 nights in Mar 2025

6/10 Okay

MJ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were wonderful and the room was clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

LaJuana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service I received was exceptional!
Stayed 1 night in Mar 2025

4/10 Poor

pete

Stayed 1 night in Mar 2025

4/10 Poor

Matt

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stopped for an overnight stay. We felt safe, however the rooms and hotel seemed a bit run down. The furniture was dinged up. The room looked clean at first glance, but the bathroom was pretty dirty which made us question the cleanliness of everything else. There were splatters on the wall and ceiling. There was a chunky substance on the shower curtain, residue on the shower soaps, and hairsin the tub and ceiling.
Stayed 1 night in Mar 2025

10/10 Excellent

Karena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly service.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Traveled with family and small children
Great place to stay and friendly staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where i needed to be
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind and helpful staff!

The host and hostest at the front desk were extremely accommodating- polite and helped us with anything we needed or asked for. Thank you so much- we will be back for another competition in April!
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service
Elevator was broken but the front desk lady was amazing. She made up for it.
Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Stayed 1 night in Nov 2024

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Elmedina

Disliked: Cleanliness, staff & service, property conditions & facilities
I had horrible experience at your property I had kids running up and down hallways kicking knocking and when I called from desk nothing was done about it I was super exhausted and couldn't get rest I was visiting utica due to a sick family member also your property is not safe at all anyone can walk in there were dunk people in the back of hotel coming in and out the lobby I was afraid to park my car traveling alone as woman to stay at this property is not safe. I brought everything up when I left and again was told nothing we could do about! I'm looking fwd for a refunded this property is way to expensive for what it Offered!
Stayed 4 nights in Jan 2025