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Holiday Inn Express & Suites Utica by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Utica by IHG

Free buffet breakfast on weekdays
Pool
Rooftop terrace
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
23 Wells Ave, Utica, NY, 13502
  • Place, North Utica Shopping Center
    ‪16 min walk‬
  • Place, Utica Memorial Auditorium
    ‪18 min walk‬
  • Place, Stanley Theater
    ‪8 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Communication, Accessible Tub)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds (Communication, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Communication Accessible)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds (Communication Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Single Room, 2 Queen Beds

Room amenity

Single Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Classic Single Room, 1 King Bed (Communication, Accessible Tub)

Room amenity

Classic Single Room, 1 King Bed (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Utica

Holiday Inn Express & Suites Utica by IHG places you within a short walk of Erie Canal and within a mile (2 km) of Utica Children's Museum. This 75-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Utica Children's Museum - 13 min walk - 0.7 miles
  • North Utica Shopping Center - 16 min walk - 0.9 miles
  • Utica Memorial Auditorium - 18 min walk - 1.0 mile
  • Stanley Theater - 8 min drive - 1.6 miles
  • Saranac Brewery - 8 min drive - 4.5 miles

Getting around

  • Utica Station - 15 min walk
  • Hancock Intl. Airport (SYR) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Utica Coffee Roasting - ‬14 min walk
  • ‪O'Scugnizzo Pizzeria - ‬3 min drive
  • ‪North End Pizza & Tap - ‬19 min walk

About this property

Holiday Inn Express & Suites Utica by IHG

Holiday Inn Express & Suites Utica by IHG features a 24-hour gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Dinner served
Burrstone Inn, an Ascend Collection Hotel
Utica
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 1,002 reviews
$133 nightly
The price is $156
Jun 28 - Jun 29
Total with taxes and fees
Burrstone Inn, an Ascend Collection Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • 336 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Utica

Holiday Inn Express Utica

Utica Holiday Inn Express

Holiday Inn Express Utica Hotel

Holiday Inn Express Suites Utica

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Utica by IHG?

Holiday Inn Express & Suites Utica by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Utica by IHG?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Utica by IHG on Jun 7, 2026 start from $210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Express & Suites Utica by IHG?

This hotel is located in Utica, a short 19-minute walk from North Utica Shopping Center and also 15 minutes on foot from Utica Children's Museum. You'll also find Adirondack Railway Utica Station and National Distance Running Hall of Fame less than a mile away.

Is parking available on site at Holiday Inn Express & Suites Utica by IHG?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Holiday Inn Express & Suites Utica by IHG include a casino?

No, Holiday Inn Express & Suites Utica by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Utica by IHG?

No, there is no indoor pool at this hotel. Guests have pool access between 7:00 AM and 10:00 PM.

Is Holiday Inn Express & Suites Utica by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and turndown service as well as free breakfast.

Does Holiday Inn Express & Suites Utica by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Utica by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express & Suites Utica by IHG serves free buffet breakfast on weekday mornings from its snack bar.

Does Holiday Inn Express & Suites Utica by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites Utica by IHG though service animals are welcome.

Does Holiday Inn Express & Suites Utica by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express & Suites Utica by IHG?

The closest major airport to Holiday Inn Express & Suites Utica by IHG is Rome, NY (RME-Griffiss Intl.), which is 14.9 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Utica by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Utica by IHG.

Holiday Inn Express & Suites Utica by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 965 reviews
Rating 8 - Good. 284 out of 965 reviews
Rating 6 - Okay. 70 out of 965 reviews
Rating 4 - Poor. 28 out of 965 reviews
Rating 2 - Terrible. 36 out of 965 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay. Great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JEFFREY

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, reeeeeaasl comfy beds and friendly staff!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, property conditions & facilities
Clean, very nice staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service
Staff was friendly and helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
We were very impressed! Room was clean, staff was super friendly and amenities were great. Loved the coffee!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice sleep on bed comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Easy to get to and convenient location to restaurants and the bank center.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Scott

Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice area but choices limited Just avaerage
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful. Room clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

The hotel was so clean and the staff were wonderful. By far the best breakfast I have ever had from a hotel. The selection and quality of food was just phenomenal. I travel to Utica a couple times a year and will be booking here every time now!
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

luke

Power went out multiple times… not necessarily the hotels fault but definitely threw off the stay quite a bit.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, front desk very accommodating- we had a large family group.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Josh

Great place to stay and friendly staff.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice comfortable room, friendly staff, good pool.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jason

Was good
Stayed 1 night in Sep 2025
Verified

8/10 Good

Paula

Liked: Amenities, property conditions & facilities
Place was easy to get to. Clean, not too dated. Handicapped room was easy to acess with a roll in shower. Very nice. Staff were friendly and informative. Buffet breakfast was average. Not too many choices. Overall a good place to stay.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Oct 2022
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one nite on our way home from our east coast vacation. The room was okay, but it was very loud when doors closed close to our room. Breakfast was good.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

PATRICK

Liked: Cleanliness, amenities
It was a kids play ground. Noisy. Including screaming, banging, horseplay. Where were the adults????
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great , the room was clean .
Stayed 1 night in Apr 2025

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