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Recent guest reviews

I don't know the name of the blond haired woman who checked us in and was there days and evenings but she was amazing! Friendly, helpful, etc. Great employee you have!

Property was in great location off of the highway and behind two great restaurants. Highly recommended.

Front desk staff was unfriendly, but hotel was clean and nicely decorated.

Very quiet, nice location, friendly staff. I was only staying one night and it had everything I needed. Bed was comfortable and the room was large.

The Rooms were very nice and clean. The breakfast food and service excellent! The garbage can outside of the facility was overflowing with trash.

Check in was pleasant. There is construction going on - but you cannot hear any of it from inside

Clean, comfortable room. Breakfast buffet had a bit of everything and kept us fueled for the day.

Great room and nice staff. We would definitely stay again.

Great hotel only one drawback walls are thin can hear TV through walls

I recently stayed at this hotel for a funeral I had to be in Utica for. I was pleasantly surprised by the friendly staff. The front desk woman named Debbie was so lovely and caring. The rooms were spacious, clean and comfortable it was in stones throw to one of my favorite restaurants up there which made it very convenient. I came up by Amtrak from NYC it was very close and easy to get to. I definitely will stay here again.

I had to make the reservation at the last minute but still had no trouble with the staff. Everyone was friendly, the breakfast was great, and I enjoyed my stay!

There are lots of options in Utica. This hotel is the one we pick most of all, because of the consistency of service, cleanliness, and overall very good experience.

This is a newer hotel in Utica that hit all the right marks during my stay. I was traveling for business with a colleague and we both have stayed in other hotels in the Utica area before and for future return trips this is the place. The rooms were clean and comfortable, the staff was behind helpful for local places to eat and directions. The breakfast was simple, but was hot and tasty.

this is good plece fo vecation good please for bussines mitting i hop to be thair again

Wells Ave Utica NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites Utica, an IHG Hotel is a short stroll from Utica Children's Museum and National Distance Running Hall of Fame. This 75-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 75 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 37-inch TVs with satellite channels and DVD players. Other standard amenities include free local calls, hair dryers, and safes.


Property features

At Holiday Inn Express & Suites Utica, an IHG Hotel, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Room, Accessible, Non Smoking (HEARING)

2 Double Beds | 2 Queen Beds | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Utica, an IHG Hotel

Everyone (9) Couples (3) Business (1) Family (10)
3
Everyone

By on Apr 3, 2021

4
Everyone

By on Mar 2, 2021

3
Everyone

By on May 7, 2020

4
Family with small children Family

I don't know the name of the blond haired woman who checked us in and was there days and evenings but she was amazing! Friendly, helpful, etc. Great employee you have!

By on Jan 21, 2020

Review comment responded on Jan 22, 2020

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. We are so glad you had a great experience with Gigi! Best regards, Ray Goico Front Office Manager

4
Everyone

By on Oct 5, 2019

Review comment responded on Oct 7, 2019

Thank you for choosing to stay with us and we are so glad you enjoyed your stay! Kind Regards

5
Family

Property was in great location off of the highway and behind two great restaurants. Highly recommended.

By on Sep 22, 2019

Review comment responded on Sep 25, 2019

Thank you for staying with us and sharing your positive feedback. We hope to serve you again in the future!

4
Family with small children Family

Front desk staff was unfriendly, but hotel was clean and nicely decorated.

By on Aug 3, 2019

Review comment responded on Sep 25, 2019

Thank you for staying with us and sharing your positive feedback. We hope to serve you again in the future!

5
Family Business Business

Very quiet, nice location, friendly staff. I was only staying one night and it had everything I needed. Bed was comfortable and the room was large.

By on Jul 31, 2019

Review comment responded on Sep 25, 2019

Thank you for staying with us and sharing your positive feedback. We hope to serve you again in the future!

5
Family

The Rooms were very nice and clean. The breakfast food and service excellent! The garbage can outside of the facility was overflowing with trash.

By on Jul 15, 2019

5
Everyone

By on May 13, 2019

Review comment responded on May 13, 2019

Thanks for the great review! We hope to see you back again soon -

Holiday Inn Express & Suites Utica, an IHG Hotel

23 Wells Ave, Utica, NY 13502
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