I was an overnight stop right on our route. We didn’t have to go out of our way to get here.
Everything good
Staff, building and breakfast is very good. The rooms are in slight need of updating.
I was pleasantly surprised with this location. I would recommend and would definitely come again.
Great service, clean and up-to-date property.
Wonderful room and great breakfast!
The best part of our stay was the woman who did the breakfast. she was by far the friendliest persons we met and she took care of any thing we needed. The seat staff was easily confused we had to go there several times for linens for the beds, towels etc. maintenance things were broken in the rooms and never addressed. Poor upkeep.
Had a problem with our sink backing up. They took care of it.
I don't know the name of the blond haired woman who checked us in and was there days and evenings but she was amazing! Friendly, helpful, etc. Great employee you have!
Property was in great location off of the highway and behind two great restaurants. Highly recommended.
Front desk staff was unfriendly, but hotel was clean and nicely decorated.
Very quiet, nice location, friendly staff. I was only staying one night and it had everything I needed. Bed was comfortable and the room was large.
The Rooms were very nice and clean. The breakfast food and service excellent! The garbage can outside of the facility was overflowing with trash.
Check in was pleasant. There is construction going on - but you cannot hear any of it from inside
Holiday Inn Express & Suites Utica, an IHG Hotel is a short stroll from Erie Canalway Trail and Utica Children's Museum. This 75-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM. For a nice break, mingle with other guests at the free manager's reception.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
Holiday Inn Express & Suites Utica, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
I was an overnight stop right on our route. We didn’t have to go out of our way to get here.
Everything good
Staff, building and breakfast is very good. The rooms are in slight need of updating.
I was pleasantly surprised with this location. I would recommend and would definitely come again.
Great service, clean and up-to-date property.
Wonderful room and great breakfast!
Thank you for staying at the Holiday Inn Express. We look forward to seeing you again soon.
The best part of our stay was the woman who did the breakfast. she was by far the friendliest persons we met and she took care of any thing we needed. The seat staff was easily confused we had to go there several times for linens for the beds, towels etc. maintenance things were broken in the rooms and never addressed. Poor upkeep.
Had a problem with our sink backing up. They took care of it.
Sorry to hear you had that experience and glad it was fixed promptly. Thank you for your feedback and we look forward to seeing you again.
Thank you for choosing the Holiday Inn Express!!!We look forward to seeing you again!